If you have a fire or water emergency, please call us now at (270) 360-0448

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Tips for Removing Nasty Cigarette Odor from your Home

2/8/2022 (Permalink)

Purchasing a new home with a former smoker? Besides the damages, getting the smell of smoke out is a nightmare. There are some tips that aid in this process.

  1. Charcoal and White Vinegar
    This method is by far the cheapest of many options as both charcoal and white vinegar are easy to come by from your local grocery or hardware store. By keeping open containers of either charcoal or white vinegar in your home, the cigarette smell is slowly absorbed out of the air. Keep in mind that this method only works for milder pockets of odor, so you might need something more heavy-duty if you've suffered a large ashtray fire.
  2. Air Filters
    If the solution above isn't as fast or as effective as you require, you might try an air filter. Since you're dealing with a very complex pollutant composed of many particles and gases of varying sizes, your best option is a HEPA filter. There are different ratings of filters based on what size particle you want to filter. Each filter is rated on a scale of 1 to 20 called a MERV rating. This tells you what size particle a filter effectively removes from the air. The higher the rating, the smaller particles it is capable of filtering. With a cigarette fire or odor, you should use a filter with a MERV rating of 18 or higher.
  3. Contact a Professional
    If these DIY tips aren't solving your issue, it's time to contact a fire cleanup and odor removal specialist at SERVPRO! These experts come with equipment that's designed exactly for this job, and they know how to use it with efficiency. One piece of tech many pros use is a hydroxyl generator. This device produces a harmless charged variant of water particles to break up odor molecules. This helps deal with the smell, and more advanced filters are used to deal with the pollutants.

Don't suffer from a lingering cigarette fire odor. Implement these tips and breathe easier.

Storm Preparation Ideas

2/8/2022 (Permalink)

Preparing for a storm in advance can help you be ready when high winds, rain, or flood water arrive. These five storm preparation tips can help you stay safe and limit wind and water damage to your home here in Kentucky

  1. Trim Trees To Clear Your Yard

Pruning trees and shrubs can keep heavy branches from falling and damaging your roof or becoming dangerous wind-blown debris. Bring in items kept outside to prevent them from sustaining or causing damage.

  1. Cover Windows With Secure Shutters

Cover the windows if high winds and flying debris are expected. Board up openings right before a major storm or have storm windows or shutters installed if you live in an area with frequent tempests.

  1. Assemble an Emergency Preparedness Kit

Make a plan that accounts for every member of your household. Gather non-perishable items of food, a first aid kit, flashlights, hand cranked or battery-powered radio, and extra batteries. You will need at least one gallon of water per person and enough food for at least three days; in addition, throw in some garbage bags and moist towelettes for sanitation.

  1. Anticipate Power Line Outages

Have flashlights and batteries on hand and make sure you know how to shut off the power to your home. Turn off the electricity if you see rising flood water, downed power lines, or need to evacuate.

  1. Prepare a Go-Bag for Evacuation

Fill your vehicle up with gas and prepare a go-bag car kit with more non-perishable food, jumper cables, flares, maps, tools, a first aid kit, sleeping bags, flashlights, and batteries. Collect important papers in a secure box that you can grab if you need to flee a flooded building.

Prepare for adverse weather by following these five steps. If your home sustains damage from wind or water damage from flood water, contact SERVPRO!

What To Do When A Pipe Breaks

2/6/2022 (Permalink)

When bursting pipes leave your home flooded, it’s normal to panic. No one is expecting to see water gushing into a previously dry room.

The best thing to do when a broken pipe causes water damage in our area is to call a professional. Remember, a flooded room can cause the following:

  • Water damage to walls, furniture, and belongings
  • Damage to insulation, which must then be replaced

Standing water can also attract insects, so it is important to address the broken pipe and flooding as soon as possible. The following tips will help you stay protected throughout the process while providing you with peace of mind.

Stay Calm and Turn Off the Water

It can be easy to panic, but try to stay calm and remember that the first step when you have bursting pipes must be to stop the flooding. To turn off the water, you’ll need to find the stop valve on the water main. You can usually find this where the main service line connects to your house, or under the kitchen sink. You should make sure everyone in your family knows where the shutoff valve is located so the water can be turned off quickly in emergencies.

Get to Safety and Call a Professional

Once the water has been shut off, you should immediately get to safety. This is especially important if the water is contaminated, as it can be a serious health hazard. Once you are safely in a dry area, call a professional to fix the broken pipe and clean up the mess.

Trust the Professionals to Dry the Area

Even if the water damage from bursting pipes initially seems minor, you should contact a professional water restoration company when you have water damage in our area, professionals will ensure the area is dry and free from mold and bacteria, keeping you and your family safe.

The Danger of Candle Fires

2/6/2022 (Permalink)

Candles are a great way to decorate your home or to add your favorite scent to the room, but they could also be a major fire hazard.  Depending on where they are placed they can accidentally be knocked over. It’s also very easy to forget about lit candles if they are in rooms where you can’t keep an eye on them, which could then lead to a fire.  

There are lots of candle alternatives in the market today that can help with your decorating and lighting needs for your home, and will help get rid of the risk of fire.  

  • Battery operated candles.  There are so many different options out there with battery operated candles.  They can range in sizes from tea lights to large pillar candles, come scented and non scented, flicker like a real candle, and some are even on timers to automatically turn on at the same time everyday.  Battery operated candles also come in a variety of colors to fit all your decor needs.
  • Candle warmers.  Choose from electric bases or larger lamp-style models that are designed to accommodate traditional wax candles.  These will warm the wax and help diffuse the fragrance without actually lighting the candle.
  • Reed diffusers.  Placing reeds in oil is a great way to spread a scent throughout your home without having to rely on an open flame or even a battery operated device 

Candles are beautiful and can create such warmth and atmosphere to a home, but can also be very dangerous if not attended to properly.  These candle alternatives are great for everyday use in common rooms like kitchens and bathrooms where candles are normally found.  

Space Heater Safety Tips

2/6/2022 (Permalink)

With Winter in full swing, many of us are using space heaters to keep ourselves warm. Whether it is at work or at home, space heaters are a great way to stay toasty when the temperatures drop.

When using a space heater however, it is important to follow best safety practices to prevent a fire. Space heaters are perfectly safe, when used properly. Use the tips below and keep your home and office warm and safe, this winter.

  • Leave the heater on level floor, don’t place on carpet - it can overheat and start a fire.
  • Do not use in bathroom, unless it is designed for it - moisture can damage the heater.
  • Keep three feet away from flammable materials and out of the way of children and pets.
  • Should always be plugged directly into wall outlet, don’t use with extension cord because it can cause overheating.
  • Don’t leave heater unattended, make sure to unplug when not in use.
  • Never sleep with a space heater on.
  • Install smoke alarms on every floor.

If your space heater shows signs of wear such as broken cords, power fluctuations, or inconsistent temperature, immediately replace. An old space heater can malfunction and start a fire or overheat and leave an odor/smoke smell in the air. Never overuse a space heater and if you smell burning, immediately unplug and discontinue use.

When dealing with frigid temperatures, space heaters are a quick solution to help fight the cold. Using them safely will keep you warm and your office or home safe this winter.

We Are a PROUD IICRC Certified Firm

2/6/2022 (Permalink)

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Is It Duct Cleaning Time?

2/6/2022 (Permalink)

Allergy season is here. If you’re like many of us in Kentucky, you’re dealing with sniffles and sinus headaches too. Have you ever considered that part of your symptoms could be coming from your air ducts?

Your HVAC system circulates the air in your home anywhere from 5-7 times daily. Every time, it circulates microscopic allergens. Eventually, all of those tiny particulates build up and bring down your air quality. So if you’re one of the millions dealing with seasonal allergies cleaning your ducts could lessen the severity of your symptoms.

When Should I Get My Ducts Cleaned?

It is recommended that you get your ducts cleaned at the changes of the season. More specifically, fall or spring. It is at these times that the most dramatic changes to the weather starts. Kentuckians that are allergic to Ragweed and mold may want to consider the fall. As the nights get cooler, many of us open our windows to enjoy the fresh air. Ragweed blooms in the fall. The pollen can travel for 100 miles entering our homes while the windows are open. Damp places are the favored homes of mold and mildew. Large piles of leaves are examples of those places. Duct cleaning can also keep your energy bill down over the winter. A clean system means your HVAC unit doesn’t have to work as hard to heat your home. 

The spring is also a good time because we are generally already spring cleaning our homes. We are kicking up dust by cleaning our knick-knacks, and; our houses have been closed up all season. Kick up your spring cleaning a notch by investing in duct cleaning. Our duct cleaning services will aid in removing dust, dust mites, and pet dander from your home.

It’s also advisable to have your ducts cleaned after most reconstruction projects. The dust that accumulates post-construction can be detrimental to your air quality. Duct cleaning can keep the particulates from circulating around your house.

New homeowners should also consider getting their air ducts cleaned. This is especially true if the last time they were cleaned isn’t disclosed during the inspection. The idea of living in someone else’s dirty air does not sound appealing. 

How Often Should I Get My Air Ducts Cleaned?

A general rule of thumb is to clean your ducts at least every 4-5 years. However, certain lifestyles may require more frequent duct cleaning. For instance, animal lovers may need to have their ducts cleaned more often. This can help pet dander build up in the vents. Homeowners that smoke in their home may also want to have air ducts cleaned more regularly to battle the smell of nicotine.

If you're questioning how often to clean your ducts, NADCA simply suggests regular inspections. This will take the guesswork out of whether or not you're due for an air duct cleaning. 

Call us to schedule your duct cleaning today!

Is Your Building Ready for Spring?

2/4/2022 (Permalink)

Many owners of business and commercial buildings think that just because temperatures outside get warmer, the potential damages of winter weather pass. Spring thawing can easily cause flooding in your building! Make sure your building is ready from the bottom to the top for those April showers.

  1. Basement Preparation

The basement or lowest floor of your building is susceptible to a spring flood as soon as winter snow and ice start melting. In addition to taking the appropriate measures to keep water out, such as having your foundation inspected, you should also complete and check the following items off your list:

  • Purchase an automatic sump pump
  • Install flood sensors
  • Elevate sensitive machinery off the floor
  1. Plumbing Protection

A frozen pipe can burst even when it starts warming back up. If the temperature change is too sudden, the pipes may not be able to withstand the contrast. Keep the thermostat in your building set to at least 55 degrees all the time so that your pipes are still kept safe overnight.

  1. Roof Inspection

The beginning of spring is a great time to have your roof professionally inspected. Contractors can identify damage and other weak spots, and water restoration specialists can remediate any flooding that occurred during the winter.

  1. Drainage Clearing

Falling leaves and twigs that get blown into gutter and downspouts during the winter need to be cleared out before spring rains begin. When a spout is clogged, rain must find another path off the building, and it is usually not the path you would prefer. Clean your drainage system completely so that rainwater has somewhere to go.

When you see ice and snow melting, you know it’s time to prepare your building for warmer weather. Following these tips can help ensure a smooth transition from winter to spring and keep your building from flooding.

Commercial Partner of the Month – Schools

2/4/2022 (Permalink)

At SERVPRO® of Hardin/LaRue Counties we believe learning shouldn’t be paused or canceled, even in the face of disaster. Disasters at an educational facility are highly complex and require a knowledgeable and flexible response. Whether we’re dealing with a small school or a campus of higher education, we work quickly to assess each unique situation and isolate the damaged area so that normal operations can continue while we restore your facility. Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area. Your job is to provide valuable lessons and information to the students; ours is to make sure you have a safe place to do so.

Our experience in handling educational facilities cleanups has given us the ability to provide a variety of detailed services for the following educational facilities: K-12 Schools, Colleges & Universities, Dormitories, Event and Sporting Arenas, Libraries, and Daycares / Pre-K Facilities.

Roof Tarp & Board Up Service Available

2/4/2022 (Permalink)

When a storm or other emergency leaves your home open to the elements, you must act quickly to help prevent further damage and protect your home’s interior. We are able to provide that fast action necessary!

Roof damage to your home or business can be caused by a storm, fire, or other emergency. Damage needs to be addressed immediately to help avoid further harm by the elements or intruders. Our professional SERVPRO crews use roof tarping and board-up techniques to help keep your home or business secure while the roof is inspected and repaired.

If your windows or walls are damaged, you will need professional board-up services to secure your property. We use approved board-up techniques to help minimize further damage and secure your home or business from weather, animals, and illegal entry.

Emergency Kit for Winter Weather Storms

2/4/2022 (Permalink)

Emergency Kit for Winter Weather Storms

The icy cold winter weather is coming in fast this year, with ice storms, snowfall, and flooding right around the corner. It's always a good idea to keep your family safe by having an emergency preparedness kit just in case. Our friends at the American Red Cross suggest these items for your kit. All items should be personalized to fit your family's needs. Make a plan right now!


  • According to the American Red Cross a first aid kit may include:
    • non-latex gloves
    • assortment of adhesive bandages
    • antibiotic ointment
    • sterile gauze pads in assorted sizes
    • absorbent compress dressings
    • tweezers
    • scissors
    • adhesive cloth tape
    • aspirin packets (81 mg each)
    • first aid instruction booklet
  • A 3–5 day supply of bottled water and nonperishable food
  • Personal hygiene items
  • Blankets or sleeping bags

Stay Warm!

Danger Alert: Don't Let Water Sit Too Long!

2/4/2022 (Permalink)

The age-old question, what happens when water damage sits for too long in a home or commercial property?

Basically, the worst.

The First Hour

Water will spread throughout your home ruining paper goods, finishes on white furniture, and sometimes cause permanent staining on flooring.

The First 24 Hours

In the first 24 hours after a water damage has occurred, drywall begins to swell and breakdown, an odor will begin to appear, usually musty or sour. The paint on the wall will begin to blister, windows/doors begin to warp, metal can begin to rust, and mold can even start to grow on furniture and other surfaces.

Forty-Eight Hours Later

The safety concerns for any one in the house increases drastically. Anyone who has a heightened sense of allergies or mold will become irritated and even sickly. The damage cost goes up by thousands and more property begins to breakdown and become unsalvageable.

Water damage is not a friend to your home. Once water damage occurs, it is important to call for help to get the water cleaned up as quickly and efficiently as possible. Water damage experts are standing by, and at SERVPRO® of Hardin/LaRue Counties— we are here to help 24/7 and 365!

Contents Restoration After Fire Damage

11/8/2021 (Permalink)

Fire damage, including smoke and soot, affects not only the structure of your house, but also your belongings. SERVPRO® understands your family’s furniture, clothing, keepsakes, and other belongings are the very things that make a house a home.

SERVPRO of Hardin/Larue Counties specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items can be restored to pre-fire condition. We'll use several methods to clean your contents, including:

Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.

Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.

Spray and Wipe -Effective for items that can’t withstand wet cleaning.

Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.

Abrasive Cleaning - Involves agitation of the surface being cleaned.

Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Contact us today at (270) 360-0448 for more information!

Don’t Forget P.A.S.S. When Using a Fire Extinguisher

11/8/2021 (Permalink)

The National Fire Protection Association recommends the following when operating a fire extinguisher.

Remember the word PASS:

  • Pull the pin. Hold the extinguisher with the nozzle pointing away from you, and release the locking mechanism.
  • Aim low. Point the extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side-to-side.

For your home, select a multi-purpose extinguisher (can be used on all types of home fires) that is large enough to put out a small fire, but not so heavy as to be difficult to handle.

Be sure to read the instructions that come with the fire extinguisher and become familiar with its parts and operation before a fire breaks out. Local fire departments or fire equipment distributors often offer hands-on fire extinguisher trainings.

Install fire extinguishers close to an exit and keep your back to a clear exit when you use the device so you can make an easy escape if the fire cannot be controlled. If the room fills with smoke, leave immediately.

Factory or Warehouse Flooded? SERVPRO is who you call!

10/10/2021 (Permalink)

Although finding a company capable of handling water removal from a factory of any size or warehouse may seem difficult, we at SERVPRO know we can handle any water removal and restoration projects in the area. We handle water removal from large buildings without trouble. If you still have doubts, here are a few of the techniques we use to dry the place out thoroughly and quickly.

Water Extraction
When a water removal project from a factory or warehouse calls for extraction of standing water, many companies do not know where to begin. Even worse, some may begin the extraction process under-equipped and poorly prepared, and may not remove water from the premises in time to prevent some of the worst damage from happening. We use truck-mounted extraction pumps to remove standing water as quickly as necessary, bringing in additional trucks as needed to make sure the building gets drained before damage can get any worse.

Fast Drying
Once standing water has been cleared, we can begin the process of drying the area out and eliminating moisture that has already penetrated into materials in the building and stored objects. By creating air currents throughout the building, we can pick up water droplets on a large scale before depositing them in buckets via our fast-acting dehumidifying technology.

Care for Contents
Depending on what you have stored in the warehouse, we may have to use special preventative measures to protect the building's contents. If they present a safety hazard when mixed with water, be sure to let us know so that our technicians can don adequate personal protective equipment.

SERVPRO of Hardin/Larue Counties provides industry-leading care for our commercial customers in the aftermath of a disaster and has the resources required to handle even the largest projects.

Fall Flooding and Storms Means Call SERVPRO

10/10/2021 (Permalink)

Fall Flooding and Storms Means Call SERVPRO

This year has seen an unprecedented number of flooding and storms in our area and the forecast this fall is no different. SERVPRO ofHardin/Larue Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. We are available 24/7, just contact us!

Resources to Handle Floods and Storms

When storms hit our area we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

The longer you wait, the more damage it creates!

6/17/2021 (Permalink)

Two pieces of SERVPRO green quipment drying out brown carpet in a water damaged home. Orange SERVPRO house in corner This home was water damaged, and we are working to dry out the carpet for reuse!

The majority of calls that SERVPRO of Hardin/LaRue Counties takes concerns water damage in some fashion. Busted pipes can cause a ton of damage to homes and businesses in very little time. When someone comes upon a busted pipe, a lot of the time they do not know what to do first. Coming from a restoration company, your first move is to always


Most of the time this would be the main water supply. If you do not know where your supply cut off is in your home or office, make it a priority to find out and educate everyone who works or lives in the building.  


The longer the water runs, the more damage is going to happen. For instance:

A ½ inch pipe can spill up to 50 gallons a minute

A 1-inch pipe can spill up to 210 gallons a minute

A 2-inch pipe can spill up to 850 gallons a minute

This is why it is so important to prevent as much damage as possible, and to call the professionals as soon as possible to let them get to work and start fixing the problem.

The longer you wait, the more damage it creates!

June Theme of the Month

6/16/2021 (Permalink)

June Theme of the Month

The June Theme of the Month has to do with something that has taken off in 2021: the Real Estate Market.

2021 has been a great year so far for both buyers and sellers! Many people have put their homes on the market, and they have sold within days. With this boom, SERVPRO of Hardin/LaRue Counties in Kentucky has been getting more calls than normal regarding carpet cleanings and quotes.

When a home is empty, carpets are one of the first things that the potential buyer will look at, and when carpets appear clean, when buying a home, many new home owners want their carpets cleaned before move in day. Even if you are not selling today, as a home or business owner, it is important to take care of your carpets over the years, and make sure that when the time comes, you are able to put your home or business on the market without doing any replacements.

For both businesses and homes, it is a good rule of thumb to get carpets professionally cleaned yearly, and to do regular maintenance throughout the year, such as vacuuming, spot removal, and shifting furniture around to prevent permanent carpet dents. If you own a business with high traffic, then it is suggested to do this even more often.

Give us a call for a free quote!

May Theme of the Month

5/17/2021 (Permalink)

May Theme of the Month

When you are planning your Spring Cleaning this year, add a new item to your list that many people often forget about: deep cleaning your water heater. Not only will your water be cleaner, but this can also help avoid any issues arising from it, and causing any water losses or leaks.   

Like anything else, the better care you provide, you can often times extend the life of your homes water heater. Many of SERVPRO’s water calls have a water heater involved, which makes it a prime target for issues to arise.

Maintenance Steps:

  • Adjust the Temperature
  • Insulate the Pipes
  • Insulate the Heater
  • Test the TPR Valve
  • Check the Anode Rod
  • Drain the Tank and Wash Out Sediment

For more information visit:


April Theme of the Month

4/14/2021 (Permalink)

April Theme of the Month

Biohazard is a service that SERVPRO of Hardin/LaRue Counties provides that is often overlooked because of the nature of it. It is hard to discuss.

But it is also a service that if you had the need for it, would be really important to know who does it. Without the knowledge, many times people might try to clean this up themselves without first finding out the risks associated. There are many reasons why it is best to have a certified company come and take care of the problem, but two big reasons are listed below- 

  • Safety: Any remains or fluids that come out of a human or an animal are considered biohazard. Biohazard means that they could carry life threatening pathogens to the person cleaning up the area or whoever is simply exposed to them. When working with SERVPRO, you can trust that the cleanup will be done in the safest manner possible for everyone involved. Our staff has completed all of the proper trainings, including being registered and compliant with OSHA and FEMA guideline to clean up any type of biohazard.
  • Traumatic: Whenever we are called for this type of job, it is typically a very traumatic experience for the family, and it would be emotionally difficult to clean up the area when it is a traumatic loss. Having someone else come in will be easier on any family or loved ones.

Trust SERVPRO of Hardin/LaRue Counties with all your Water needs!

4/7/2021 (Permalink)

Trust SERVPRO of Hardin/LaRue Counties with all your Water needs!

What can SERVPRO do for me?

When calling us, you can expect both timely and friendly service on the phone. Our trained customer service representatives are ready to help the second you are connected. Our goal is to make the loss as easy as possible to help put your mind at ease every step of the way.

SERVPRO also strives to…

Quick Response Time

Being onsite as quickly as possible can help prevent more damage from happening to your home, business or contents. We do this by being open 24/7/365, even on holidays and weekends.

Fast Service Time

Unless otherwise requested by the home or business owner, emergency jobs will have a crew member onsite within 4 hours of the initial call.

Visual Inspection / Verbal Briefing

“Should I file an insurance claim or pay out of pocket?” is a common question we get.

Once onsite, our trained professionals have the ability to walk a property and to see what would be the best course of action for the home or business owner when it comes to payment method. We can help advise the insured on if it would be beneficial or not to file a claim.

Our goal is to make it “Like it never even happened."


3/30/2021 (Permalink)


After owning SERVPRO of Hardin/LaRue Counties for over 10 years, owners Dewayne and Lisa Cox, decided it was time for a new adventure.  As of March 25th, 2021, they are now officially the owners of 3 more franchises over the state of Kentucky. If you see Dewayne and Lisa Cox, give them a big congratulations, or send them a message showing your support. Continue to support local by calling us with any of your cleaning and restoration needs!

Message from Dewayne Cox:

“I am finally able to share the news! An adventure, and it’s official! We have expanded our SERVPRO services in KY.  We are very excited about the future and this certainly would not be possible without my family, friends, our amazing TEAM COX members & my SERVPRO corporate family.

Now proudly providing fire and water restoration in:

Allen, Barren, Hart, Green & Taylor Counties.

Butler, Ohio, Hopkins, Muhlenberg & Edmonson Counties.

Daviess County”

March Theme of the Month

3/18/2021 (Permalink)

March Theme of the Month

Hardin/LaRue Counties has been involved in something that is life changing for those we are serving: we have been on Storm. This term is when we travel to other places that have had damage caused by major disasters. In this case, our crews have been in Katy, Texas for almost a month working on cleaning and drying out homes and businesses. While being away from home is tough, it is well worth it to see the before and after of these homes and businesses and to know how much of a blessing it is to these worried home and business owners.

While Kentucky was not hit this time, it could be us next. Whenever anything goes south, remember SERVPRO. No matter the size, big or small, we can help and handle whatever you have going on.  Our goal is to make it “Like it never even happened.”

7 Ways to Prevent a Fire or Smoke

3/16/2021 (Permalink)

7 Ways to Prevent a Fire or Smoke

Dryer Lint

Clean filter each load you dry.

Frayed Cords

Frayed cords can easily combust and turn into a fire. Check for any issues before plugging in.

Safely Store Products 

Read labels and make sure to follow them accordingly, as some products are flammable if put near heat.

Fireplace Safety  

Make sure the flame is always under control and there is an adult present.

Smoke Alarm Batteries

Regularly test and replace your smoke alarm batteries.

Flammable Kitchen Items

Keep these items away from all heat sources. This includes food and crumbs!

Fire Extinguishers

Have working fire extinguishers in easy to access locations. Also, make sure that anyone in the area that could use one knows how to do so safely!

Space Heater Preventative Fire Safety

2/25/2021 (Permalink)

Space Heater Preventative Fire Safety

Here are 5 preventative measures to take when using a space heater-

  1. Level Surface

A tipped over space heater can quickly overheat and cause a fire.

  1. Up to Date Safety Features

Make sure any space heater being used is up to date with the latest safety technology.

  1. Flammable Materials

Being used close to flammable materials can make them quickly go up in flames if exposed to too much heat quickly.

  1. Unattended Heaters

TURN OFF WHEN UNATTENDED! Leaving a heater running by itself is a surefire way to cause an emergency. Simply turn off and unplug when leaving the room.

  1. Children / Pets

Both young children and pets cause a safety hazard when around space heaters. It is best to keep them completely away from any heaters that are on. If it is unavoidable, you can purchase a safety screen that will put a three-foot barrier around the device.

SERVPRO of Hardin/LaRue Counties – 270.360.0448


2/22/2021 (Permalink)


SERVPRO of Hardin/LaRue Counties has a goal of making the process of any type of loss as smooth as possible for our clients. While we started with only a mitigation department, we quickly grew to include a rebuild department! Our goal is to make it “Like it never even happened,” when it comes to your home or business.

We are looking for Electricians, Drywallers, Tiling / Stonework, Masonry, Carpenters, Flooring, Framing, Plumbers, Roofers, Handymen, Painters, HVAC, and more. All trades are welcome to contact us and apply.

 If you are a contractor looking for more work, give us a call and see if we would be a good fit to work together.

For more information, contact Lisa at 270-670-2346.

*Must be licensed and insured, and willing to travel around our area*


2/10/2021 (Permalink)


From today through Friday, Kentucky is experiencing major winter weather in the form of both ice and snow. There is an Ice Storm Advisory throughout the rest of the week spanning into the weekend. During these days, it is advised to take extreme caution while traveling, and staying home is encouraged to prevent accidents on the roadways.

Weather.com states that significant ice and snow mixture will be hitting us during these days, and there is a large chance of both power loss and tree damage.

Throughout this week, temperatures are predicted to continue to stay low. Because of the possibility of power outages, it is even more important to prevent frozen pipes in your homes or businesses. Here are a few ways to do this below.  

Garage door closed to trap warm air inside the building.

Cabinet doors with pipes should be opened to promote warm air flow inside.

Continually drip faucets inside to keep water moving through pipes.

Outside faucets should be covered with specialized covers. You can get these at most stores or online.

Open interior doors to promote air flow throughout the rooms.

SERVPRO of Hardin/LaRue Counties are here to help if you do fall a victim to a frozen pipe burst! We can make it “Like it never even happened.”

Fire Prevention

2/8/2021 (Permalink)

As the winter months bring in the cold weather, SERVPRO of Hardin/LaRue Counties know to expect additional calls to come in about smoke and fire damage. These calls can come from both large and small homes and businesses in our area. Many of these issues are caused by the fact that more fire hazards being used to heat both homes and businesses on a daily basis.

Make plans against fire damage today!

Here are 5 ways to help protect your home and business:

  1. Take out trash regularly to prevent a buildup of flammable materials.
  2. Have dedicated escape routes for each room of the building.
  3. Have fire extinguishers available around the office (and home) and check them regularly. Replace ASAP if there are signs of wear and tear or they are empty.  
  4. Install sprinklers or a fire suppression system throughout your business and train all employees on how to disarm them in case of accidental triggering.
  5. The equipment used in your business can cause problems when not kept clean too. Dirty equipment can easily throw sparks and ignite other items, or the dust buildup can catch flame if sparks come their way.

February Theme of the Month

2/3/2021 (Permalink)

February Theme of the Month

For this February’s theme of the month, head over to our Facebook and Instagram pages to keep up! We are doing things a little differently this month, as we are spotlighting OTHER businesses in our community!  

We are normally showcasing the different services that SERVPRO of Hardin/LaRue Counties provides, but we want spread the love this month, and spotlight other small, locally owned businesses in our counties. In the past year, many small businesses have adapted their business plans, and are now offering more curbside services. We will be working with these businesses to make “Spotlight Videos” over the products and services that are currently offering the public.

*If you would like to be a part of our spotlight, send us a message! We would love to meet you and learn more about you! *  

Facebook: www.facebook.com/SERVPROofHarLarCo

Instagram: @SERVPROTeamCox

Local Marketing Representative – Tracy Foster

1/15/2021 (Permalink)

Local Marketing Representative – Tracy Foster

We would like to give a warm welcome to our new local Marketing Representative, Tracy Foster! When a position opened with SERVPRO of Hardin/LaRue Counties, we knew just the person for the job. We are excited to see how Tracy will grow to serve our local communities and get to know each and every one of you. Here are a few words from her introducing herself:

“My name is Tracy Foster, and I am from this area. I previously lived in Bardstown, Kentucky for 20 years. My background in insurance made the opportunity to market for SERVPRO a perfect match for me! I am very family oriented and that made working for this franchise a great fit. Since working here I feel like I now have extended family and it is a great fit. I look forward to meeting new people and forging new, long lasting relationships while offering a service to help those that are in need.”

Tracy Foster

Cell: 270-734-4804


January Theme of the Month

1/11/2021 (Permalink)

January Theme of the Month

Emergency Ready Profile

This month’s theme of the month is about a program that has been helping businesses for years. Over the years, the businesses that have participated in our ERP program have never regretted the time spent! This is a FREE program run by our marketing department that helps prevent headaches from happening when a disaster strikes.

The goal of this profile is intended for business owners to use to stop or prevent any more damage from happening once an emergency begins. When joining this program, your trained, local marketing representative will visit your business and walk through the property with you and help point out important information. They will then compile this information into a file that can be put on your phone or printed off into a paper copy.

For more information, contact your counties representative:  Tracy Foster - Service Marketing Representative over Hardin/LaRue Counties - 270-734-4808

Mask Care

1/6/2021 (Permalink)

Mask Care

Are you aware how to properly care for your mask?

Single Use Mask Disposal:

After using, place mask in plastic bag and tightly tie the top.

Then throw away along with normal trash.

Washing Reusable Masks:

Preferably use a different mask each time you need one, or at least one a day. Using these rules, it is important to have several masks to use between washings. It is also a good idea to have a certain bag for dirty masks and a bag for clean masks.

Washing By Hand:

Scrub mask with detergent/soap and water.

Thoroughly rinse until water runs clean after scrubbed.

By washer-

As long as there are no specific directions printed on the mask, you can typically throw your masks in with normal laundry.

Then use your normal detergent and washer settings.

It is also a good idea to the reshape your masks using an iron.


After washing you can either dry your masks in a dryer or let them air dry. You can lay them flat, or hang them up.

SERVPRO of Hardin/LaRue Counties Recap

12/30/2020 (Permalink)

SERVPRO of Hardin/LaRue Counties Recap

2020 has been a crazy year for all of us! After being deemed an essential business, SERVPRO quickly adapted our protocols to help prevent the spread of COVID-19.

Two of our departments have had to make drastic changes regarding their jobs: Production and Marketing.

As the COVID-19 pandemic begin, production workers began having to wear PPE (personal protective equipment) to every job. They also wear a new suit while working each COVID-19 job, and dispose of soiled suits as soon as possible to ensure that they are not accidently reused. When calling SERVPRO, you trust everyone has been both temperature screened that day, and is wearing clean equipment.

Our marketing department had to completely rethink how they would visit their contacts. They are now wearing clean masks, respecting any businesses that are currently closed to walk in clients or are appointment only and are taking care to always stay at least 6 feet apart from anyone anywhere they go.

We have also introduced a new program called Certified: SERVPRO Cleaned. This program provides cleanings to help cut down on the amount of germs workers and consumers are exposed to. We will continue to provide this program as long as it is needed.

For a free quote on services, you can give us a call or submit a claim online: www.SERVPROhardinlaruecounties.com/fnol

Roofing Service

12/29/2020 (Permalink)

The majority of SERVPRO’s calls are water related. This is especially true when a major storm sweeps through our area! When a storm rolls through, a lot of the time it is about water damaged caused by a roof leak. SERVPRO strives to be a one stop shop when it comes to your home. That is why our franchise first implemented doing emergency roof tarping for roof leaks. But there still is something missing from our company taking you from beginning to end: who fixes the roofs itself?

Our rebuild department saw a need being unmet and has recently added roofing services to our lineup of services! We have a dedicated crew ready to respond to all of our roofing jobs. They are also able to handle small repairs, up to a total roof replacement. Whatever you need, we have your back!   

Have questions? Give our Rebuild Division Project Manager: Mike Witcher, at 270-670-1767, a call today!

How To Sanitize Your Phone

12/21/2020 (Permalink)

Need to sanitize your phone? Here is a simple, safe way to do it without damaging your phone!

Step 1: Remove case  

Step 2: Wipe off top layer of dirt on phone and case with a clean cloth

Step 3: Carefully clean your device and case with a disinfectant wipe while being careful around any openings, ports or buttons. This will kill any bacteria and viruses that are living on your phone.

Step 4: Put them to the side for about 5 minutes to air dry. This will allow the wipe to clean and disinfect before touching it again.  

Step 5: Before putting case back on, look for anymore damp areas and wipe those off with a new, clean cloth.

The CDC recommends doing this at least once a day to keep your device as clean as possible during this season where many germs, viruses and illnesses are traveling.

SERVPRO of Hardin/LaRue Counties Wishes You Happy Holidays!

12/21/2020 (Permalink)

Throughout the winter months, SERVPRO of Hardin/LaRue Counties has even more calls roll in regarding different disasters that come with the winter months: storms, water and fire. 

While we want to wish you all a Happy Holiday Season and New Year, we also want to remind you to continue being careful, and avoid having any disasters happen in your homes or businesses! 

But, if you do experience any problems, give SERVPRO a call to come out and take a look. We have teams available 24/7/365 to come and take a look, or start work, even on major holidays. 

If you have any questions or concerns, give you local representative a call: 

Tracy Foster - Service Marketing Representative over Hardin/LaRue Counties - 270-734-4808

December Theme of the Month

12/9/2020 (Permalink)

December 2020 Theme of the Month

It is officially the time of year for frozen pipes! The amount of calls we receive regarding this type of water damage skyrockets during these few months. Throughout the month of December, we are focusing on what to do if it happens and how to prevent it.  

Before this happens, take these preventative measures to take to help against your pipes from getting too cold when the temperature drops.

  • Keep the Thermostat Consistent (Even When Not Home)
  • Open Cabinet Doors for Warm Air Circulation
  • Close the Garage Door
  • Drip Faucets When Temperature is Low
  • Keep the Interior Doors Open for Better Air Flow

If you do suspect a frozen pipe, the first thing you will do is find the water main shut-off valve. Second, turn on the faucet so thawing water can flow and relieve pressure. Third, slowly warm the pipes with a heater or hairdryer. Fourth, look for any type of water damage that has already been caused by small leaks. Last, give us a call right away if you find any damage before it gets worse.

We can make it “Like it never even happened.”

SERVPRO of Hardin/LaRue Counties, Kentucky – 270-360-0448

November 2020 Theme of the Month

11/30/2020 (Permalink)

November 2020 Theme of the Month

It is now officially holiday season! While this year is going to look different for everyone, it is still a great time to celebrate and be merry. While it is a wonderful time of year, this is also the time of year when SERVPRO of Hardin/LaRue Counties will begin receiving an influx of calls about accidents happening. Here is an excerpt from a State Farm article with holiday tips this season!

Shopping- When shopping in public this holiday season, make sure to constantly maintain a 6 foot distance from others and wear a clean mask. When shopping online, make sure to only order from reputable websites and make sure there is a safe place for your packages to be dropped off if you are not home.

Cooking and Dining- While this year is going to look different, you may still find yourself cooking for others. One of the keys to keeping everyone safe is to keep your hands clean! Wash them often so you are not cross contaminating food items. Another tip for kitchen safety is to keep children and pets out from underfoot. Having them in another room is a good way to make sure no one trips over them and causes an accident. You should also check and make sure that any food items reach 140 degrees internally before serving and are only sitting out a maximum of 2 hours after they are finished cooking.

Traveling- When traveling, if it is icy or snowy, leave extra room between cars in case of slick spots. If you are going anywhere where you will be consuming alcohol, make sure to have a designated driver or Uber/cab ride home.

Decorating- Use the proper equipment when putting up decorations to prevent any issues from arising. Also before plugging in any cords, check for exposed or frayed wires. If you find any, toss and replace immediately. Using these wires could result in a fire or electric shock. If using a real tree, once it is dry, promptly take it outside, as they are very flammable and could cause a house fire.

For more information:


Fall Safety – Outdoor Fire Pits

11/5/2020 (Permalink)

Fall Safety – Outdoor Fire Pits

Before you plan your next bonfire, review these tips on fire pit safety!

  • A fire pit should be at least 10 feet away from anything flammable. It should be at least 25 feet away when it is a muti residential building, such as an apartment building.
  • Place seating far enough away from the flames to ensure your guests’ comfort as the flame grows.
  • Fire and wind do not mix! If it is windy, wait until it dies down before lighting your fire. A strong gust of wind can easily carry embers to other areas and start other fires.
  • Only used approved fire-starting products, do not use flammable liquids (gasoline, lighter fluid, etc.) to light or relight a dead flame.
  • The easiest and safest way to start a fire is by using a lighter, paper and some sticks. Use the lighter to ignite a few pieces of crumpled up paper on top of your small pile of sticks. As these catch fire, start adding larger sticks, and then finally, dry logs.  
  • Wearing loose or flammable clothing while around the fire can potentially cause issues. Taking time to check your outfit can prevent any issues from arising.
  • Never leave an ignited fire unattended! Even if it is just for a second, the fire can quickly spread and cause issues. If children or pets are present, keep a watchful eye on them and keep them away from the fire and in safety.  
  • In case of emergency, have a way to extinguish the fire. This can include a bucket of water, water hose or an extinguisher nearby in case of any emergencies.
  • When cleaning up, double check and make sure the fire is completely put out before leaving it for the night. It is good practice to wet down the area, even if you no longer see any flames or embers.

Winter Fire Safety

10/22/2020 (Permalink)

Each winter season, there is an influx of calls that SERVPRO receives asking about smoke and fire cleanup. You may be careful about the risky items or places in the home that cause fire, but are you forgetting anywhere? Here is a list of the top causes of fire losses!  


This is the highest risk item in your home by far. Even if you are done cooking and it is turned off, it can still cause other items to catch fire if they are sitting too close. Make it a habit of never leaving the stove or oven unattended while still hot.

Other Appliances-

While your stove is the largest threat for a fire, most kitchens are also outfitted with other small appliances that give off heat and can cause other items on the counter to catch fire. While it is tempting to leave these most used items plugged in, it is important to make it a habit of unplugging them.


Candles are another household item that can cause issues when left lit and unattended. It is easy for a lit candle to be forgotten about, and items set nearby that can quickly catch on fire.

Lighters –

With this being a common household item, we do not normally think much about them. If there are children in the home or who visit often, it is best practice to store these items in a safe, high place. This prevents any accidents from happening.  

Indoor Fireplaces-

A lot of homes have wood fireplaces installed. While these fireplaces are made to contain fire, it is important to remember to only burn dry, seasoned wood. Burning trash or other items can cause flare-ups. This can turn into a house fire or can cause smoke to travel into the home.

If you have any issues this winter season, give us a call for a free quote to make it “Like it never even happened.”

Emergency Ready Profile during #NationalChurchSafetyMonth!

10/5/2020 (Permalink)

SERVPRO of Hardin/LaRue Counties wanted to encourage our local churches to participate in National Church Safety and Security Month, which is in October of each year!

This may look different for each church, but no matter what your churches size, there are things you can do to prevent damage from happening to your building(s) or to minimize the damage if something does happen. One thing you can do, no matter now big or small your church campus is, is participating in our Emergency Ready Profile that our representatives offer as a free service for all local churches.

When working through this program, we help the church members gather necessary information to help prevent or minimize damage from happening when a church experiences damage. Participation in this program is completely free and can prevent or minimize a lot of damage from happening.

After meeting and doing a walk through of the property, our representative will then return to the office to finish up the paperwork. After it is complete, it is then delivered at a later date. The information is also saved on an app that can be shared with whoever the church needs it to be.  

October 2020 Theme of the Month

10/1/2020 (Permalink)

October 2020 Theme of the Month

The October theme of the month is all about preventing damage to your home during the upcoming winter! There are many different things you can do this time of the year to prevent damage from happening to your property, here are our list of the top 9!

  • Check Smoke Alarm and Carbon Monoxide Poisoning Device Batteries – While this is a more than once a year task, fall is a great time to start building the habit! Check and make sure the batteries are full and if not, replace immediately!
  • Clean Out Gutters – When there is buildup in your gutters, they are unable to drain properly, and can cause water to run down the walls, into your home. This is especially important to pay attention to if you have trees close to your home!
  • Check for Window Drafts – You are paying to heat your home, not the outside! Making sure the seals around doors and windows are tight prevents the warm air from escaping.
  • Store Water Hoses – Draining of all water, then putting away your garden hoses during the winter season ensures there will not be a frozen pipe accident. When water freezes, it expands, and can easily bust pipes which can flood your home!
  • Lawn Fertilizer – This may seem premature, but fall is a great time to get a jump on next summer’s grass. This gives the seeds all winter to work their way deep into the ground where they will be ready for new grass to shoot up.
  • Winter Supplies Check – Here in Kentucky, we do not see very many bad snows, but when we do, it is sometimes a lot! Make sure to check now (before you are snowed in!) to make sure you have a good snow shovel or snow blower on hand. It is also a great time to check each vehicle you own for ice scrapers or anything else they may need during cold weather. You will thank yourself later for doing this ahead of time!
  • Prep Outdoor Furniture for Winter – This can either be storing it inside a garage or building, or using specially made covers to protect them from harsh conditions.
  • Fix Driveway Cracks– Even a small crack can cause major damage to your driveway. Even a small amount of water getting caught and freezing can cause major cracks (and expense to fix). Filling in the cracks now can prevent a lot of headache later!
  • Check Air Filters – You may not already be continually changing your filters, and this is a great time to start. The less debris caught in filters, the better and more efficiently your system can run.

As you can see, several of these tasks are also related to preventing a water leak or loss to happen in your home or businesses. Winter is a harsh time of the year, and every little bit of preparation helps!

September 2020 National Preparedness Month – Wrapped Up

9/30/2020 (Permalink)

September 2020 National Preparedness Month – Wrapped Up

Every year, September is #NationalPreparednessMonth. This year, SERVPRO of Hardin/Larue Counties really wanted to encourage families to go through the steps that Ready.gov outlines that can really benefit you if a disaster were to strike. This year’s tasks included making an emergency plan, building a home emergency kit, educating yourself about what disasters and emergencies threaten your area the most, and teaching the youth around you about preparedness. Ready.gov does a great job of outlining things you may not have considered previously, and helping you prepare. They also provide resources for your entire family, all the way from children to elderly members.

We would like to give a big thank you to each person or family that followed along this month and completed all the tasks. You have accomplished a lot this month, and should be proud!

Even if you are just now catching up, it is not too late. You can still go back through the activities of each week, and work through them.

Ready.gov has a motto for 2020: “Disasters Don’t Wait. Make Your Plan Today.”

It is so true, it is never the wrong time to prepare yourself and your family against the many different problems that could arise in your area. Start your planning today!

September 2020 National Preparedness Month – Week #4

9/20/2020 (Permalink)

September 2020 National Preparedness Month – Week #4

Week #4 – September 20th-26th, Goal: Teach Youth About Preparedness

Through the month, we have encouraged families to work through activities together, and make sure that your children have been exposed to what you are doing. While it is very important to include them, you may want to take note if anyone gets upset or scared. The goal of being prepared is to help everyone feel more at ease, not scared of anything that could happen. Taking the time and note any negative feelings surfacing, and addressing those could make the difference for your children. One of the best/easiest ways to help ease their nerves is to make sure they understand what to do, and where to find you in any situation. Another plus of working through any scared or negative feelings is that once they are comfortable, they are a lot less likely to freeze up during a real emergency.

Making sure your entire family is comfortable and confident is the goal of this week!

Another great resource to help young children all the way up through the teenage years is www.ready.gov/kids. They not only have a lot of great information for the while family, but they also have age appropriate games for younger children that can help ease nerves. For your older children, they have ways to be involved with the community and get hands on experience for any future disasters. There are also activities for the entire family to do together, which may be a great way to break the ice when talking about these tough topics!

If you are a teacher and are looking for ways to talk to your students about being prepared, use ready.gov as a resource!  

Thank you for joining us during National Preparedness Month! Remember to continually update your plans, be proactive, and join us again next year!

Storm Damage - Hurricane Laura

9/15/2020 (Permalink)

On August 27th, 2020 the strongest storm of the 2020 Hurricane Season made landfall in the United States. A Category 4 Hurricane nicknamed “Laura.” Before hitting the US, this storm had moved across the ocean and caused major damage to several other smaller countries. When she hit the United States, Texas and Louisiana got the brunt of the damage.

When Laura receded back into the gulf, it was time to assess the damage. She caused a lot of destruction moving through the area to many different towns, buildings, homes and businesses. But the one positive thing was that residents had several days warning she was going to make landfall. With the locals having a little bit of time to make plans and/or evacuate the areas that they believed would be hit the worst, many lives were saved. But now that she is gone, one of the hardest parts is here: returning home and seeing the damage that was caused while you were gone. While you may believe you are prepared to see the devastation, there is no way to be 100% ready to see what happened to your own home or business.  

SERVPRO is a franchise business that is located in most areas in the country, and around the world. Normally at each franchise, there are enough offices and crews on hand to handle any size job that comes their way. But there are instances, like when a major disaster strikes, there comes a time to call in reinforcements. Once this happens, SERVPRO corporate then starts calling in other trusted franchises to travel to the areas where the damage is and begin working.

SERVPRO of Hardin/Larue County was called upon to send teams to the Lake Charles area in Louisiana. We quickly accepted the invitation and hit the road. We have now had crews there for over two weeks, and we will be there as long as we are needed.

September 2020 National Preparedness Month - Week #3

9/13/2020 (Permalink)

September 2020 National Preparedness Month

Week #3 – September 13th-19th, Goal: Educate Yourself About Disasters and Emergencies

Different parts of the country and world are more susceptible to natural disasters, along with other disasters that are not natural. It is important to take time to learn about each of these situations, and what we can do for our families during these hard times. Visit www.ready.gov/be-informed for an overview of each of these disasters:

  • Hazardous Materials Incidents
  • Home Fires
  • Household Chemical Emergencies
  • Hurricanes
  • Landslides & Debris Flow
  • Radiological Dispersion Device
  • Severe Weather
  • Snowstorms & Extreme Cold
  • Space Weather
  • Thunderstorms & Lightning
  • Tornadoes
  • Explosions
  • Extreme Heat
  • Floods
  • Active Shooter
  • Attacks in Public Places
  • Avalanche
  • Bioterrorism
  • Chemical Emergencies
  • Cybersecurity
  • Drought
  • Earthquakes
  • Nuclear Power Plants
  • Pandemic
  • Power Outages
  • Tsunamis
  • Volcanoes
  • Wildfires

There is also information listed on what you can do to get involved, and be proactive in your community!  

Other Resources for Your Use:

Parents of Young Children www.ready.gov/kids

Business Owners www.ready.gov/business.

September 2020 National Preparedness Month - Week #2

9/6/2020 (Permalink)

September 2020 National Preparedness Month

Week #2 – September 6th-12th, Goal: Build A Kit  

After last weeks look at individual needs for each family member, the goal of this week is to build your family emergency kit! The goal of this kit is to help your family survive without assistance for at least three days. Here is a list of items to include in this kit:

Basic Kit Items:

  • Water (for each person)
  • Food (for each person)
  • Hand crank can opener
  • Dust masks & cloth masks
  • Battery operated radio and/or weather radio
  • Flashlights
  • Extra batteries
  • Wipes
  • Local area map
  • Cell phone chargers & a backup, portable battery
  • First aid kit
  • Whistle
  • Trash bags
  • Wrench & pliers
  • Plastic sheeting & duct tape

Additional items to consider including:

  • Cash
  • Copies of important family documents, in waterproof container or saved electronically
  • Disposable paper products
  • Prescription & over the counter medication
  • Sleeping bag or blanket for each person
  • Complete change of clothing for each person (including comfortable shoes)
  • Fire extinguisher
  • Activities for any children
  • Soap & hand sanitizer
  • Matches (make sure to store in a waterproof container!)
  • Personal hygiene products
  • If applicable: Contact lens solution
  • If applicable: formula, bottles, diapers, wipes & diaper rash cream
  • If applicable: pet food & water

Maintaining Your Home Kit:

Now that your kit is stocked and ready to go, you will need to update and maintain it regularly. It is a good idea to update the kit each time you go over or update your emergency plan you created last week. This ensures it is kept up to date with current family needs, and all items are in date.

Other Kits:

While you are packing your emergency kits, consider making a smaller kit for work, and to keep in your vehicle.

Your Work Kit should prepare you to comfortably stay at work for at least 24 hours. Another note to add is that you will need to include a comfortable pair of walking shoes in this kit, as you may not be wearing comfortable shoes at work when an emergency takes place.

Your Car Kit should be in all cars you may have. The kit should include jumper cables, flares or reflective triangles, an ice scraper, extra cell phone charger (with a car charger port), a warm blanket, map and either cat litter or sand (to help you gain traction if stuck). 

How To Prevent Your Small Business from Becoming a Statistic

9/2/2020 (Permalink)

SERVPRO of Hardin/Larue Counties prides ourselves on being a local small business. We also pride ourselves on shopping local as much as possible, and also by working with small businesses to prepare for any issues they may have over the years. We do this by offering a FREE service called an ERP (Emergency Ready Plan) free of charge for any local business in the area.

According to FEMA, at least 25% of businesses close after a major disaster hits. This could be for many reasons, but one reason is the lack of being prepared to quickly react when water or fire is present, and causing damage. Many business owners do not want to think about what could happen, as their business is their families livelihood. While it may not be fun to think about, being prepared for these events can help save your business, and your mental health.

When you schedule an ERP, your local marketing representative will set an appointment time to walk through your business with you, and crate a plan specialized for your business. This process typically does not take more than an hour. Your representative will then deliver your completed plan at a later date, and they can also install the plan on your phone for quick access.

Call your local representative, Jake Hudson, today to set up an appointment today!

Cell: 270-734-4808

Email: JHudson@SERVPRO10020.com

September 2020 Theme of the Month

9/1/2020 (Permalink)

September 2020 Theme of the Month

This month, SERVPRO of Hardin/Larue Counties is focused on stressing the importance of being prepared in case of a natural disaster. September is National Preparedness Month throughout the county, along with it being the peak of hurricane season. It is the perfect time to put your families minds at ease, and plan for the worst.

Through the month, ready.gov has put together simple, yet important tasks you can do to help prepare your family. Check back for each week for a new set of tasks to accomplish!

Week #1 Goal: Make a Plan– September 1st-5th

The goal for this week is broken down into 4 simple steps.

Step #1- Put a Plan Together

Depending on your area, you are more at risk for certain types of disasters. It is a good idea to first start out with assessing what type of disasters are the most common in your area.

Now, with your list in mind, ask yourself these questions.  

  • How will I receive emergency alerts and warnings?
  • What is my shelter plan?
  • What is my evacuation plan?
  • What is my household communication plan?
  • Do I need to update my emergency preparedness kit?

This will help you fill in holes and identify anything you may have forgotten.  

Step #2- Consider Specific Needs in Your Household

Look at each member of your family and think of any daily items they may need that could be hard to get a hold of during an emergency. To help identify these areas, look at:

  • The daily care of infants/small children
  • Elderly family members
  • How each member communicates
  • Pets
  • Anyone with specialized medical equipment or medicine

If there are any items these members need, stocking up is a great idea, as you may not be able to easily obtain them.

Step #3- Build a Family Emergency Plan


There are many different emergency plan templates out there, find one you are comfortable with, or build you own! Above is a sample of a plan you can look at for ideas.

Step #4- Practice Your Plan with Your Family/Household

With you plan now completed, it is time to practice! Running over this plan thoroughly will help you identify any other weaknesses, or areas you may need to think through a little more. After discussing your plans in depth with all family members, it may also help make your family members feel safe and at ease to go over it together.

After you are done, mark your calendars for 6 months down the road to practice again!

#TipTuesday - How often should you change your air filters?

8/18/2020 (Permalink)

#TipTuesday: How often do you change your air filters?

This is one home maintenance chore that is not always top of mind for renters or even home owners. While changing your air filters is not a hard task, it is something that is easily overlooked for long periods of time. While in some cases, they do not need to be changed very often, depending on how many people/pets live in a home and the homes size, they could need to be changed as often as every few weeks. If you have not been changing your filters regularly, here is a general guide on how often to change them:

  • Single occupant/vacation home: 6 months.
  • Single family home with no pets: 3 months
  • Single family home with 1 pet: 2 months
  • Single family home with more than 1 pet OR family members with allergies: 20-45 days

*NOTE* This is just a general guide, it is a good idea to check them even more regularly in case build up begins happening sooner!  

The main reason people think to change their filters often is to improve air quality throughout the home. There is another reason to continually change them though, it can help extend the life of your HVAC system. When dirty air is circulating in your home, it creates a buildup within the system, and it then takes more power for the system to run.  

For more information, visit: https://www.betterhomeguides.com/home-improvement/how-often-to-change-air-filter-in-homes/  

Tarping Services Now Available

8/6/2020 (Permalink)

SERVPRO of Hardin/Larue Counties has implemented a new service that can greatly help our local communities: building and roof tarping. Over the years, we noticed a missing need, an emergency service to help stop damage from worsening. With our business being open 24/7, we realized this is a perfect service to offer our customers that could really help minimize their damage when a disaster or storm strikes the area.

Whether there is a hole in your home or businesses, a roof leak, or any other type of persisting damage, SERVPRO can come help stop the damage from getting worse. With having our rebuild department on standby for emergency services, we are able to respond quickly.  

While our rebuild team is able to make the damage “Like it never even happened,” we are also happy to help minimize the issue until you decide how to proceed. You are not obligated to use utilize our rebuild services through the whole project if you call us for tarping. Our goal is to help the customer in whatever capacity that is needed!

August 2020 Theme of the Month

8/5/2020 (Permalink)

August 2020 Theme of the Month 

This month, SERVPRO of Hardin/Larue Counties are focusing on something that is a big unknown for many families: Back To School. With many options being available this school year, families are faced with making many choices on where their children will be learning. While there are still many unknowns at this time, schools opening back up is a sign of live beginning to return to normal.

One thing everyone knows about this in person school year, is it will be looking very different than previously. To help prepare for this, the CDC has put out many tips and guidelines on what you can do before sending your children back to school to help make the transition as smooth as possible.

Here are a few of their tips:

  • Practice proper hand washing techniques at home, and stress the importance of regular hand washing
  • Checking your children’s temperature daily for signs of a fever
  • Find out how water or drinks will be provided to students during the school day, and consider investing in reusable water bottles for your children to use
  • Make sure to have extra face masks available for each student, and have a clean, extra one in your child’s school bag

Click here for the full CDC list of tips and guidelines.  

Throughout the COVID-19 outbreak, SERVPRO of Hardin/Larue Counties has continued to provide sanitizing and cleanings at local schools, daycares, homes, businesses and more. When it comes to back to school, our cleanings can include classrooms, restrooms, buses, gyms, playground equipment and more. Before we begin our COVID cleanings, our team will put together a specialized plan on how to best sanitize and clean the areas needing attention. Doing this ahead of time helps maximize the value and quality of our services for the client.

Learn more about our Certified: SERVPRO Cleaned program here.

SERVPRO of Hardin/Larue Counties - Certified: SERVPRO Cleaned Program

7/28/2020 (Permalink)

With SERVPRO of Hardin/Larue Counties being a franchise, it has the unique ability to call on over 1,7000 other franchises for help or expertise in any type of job that comes through. During these times of uncertainty and stress with the Corona Virus outbreak, it is important to partner with a business that has decades of experience, like SERVPRO.

To highlight our expertise, SERVPRO Corporate began the Certified: SERVPRO Cleaned Program to reflect our companies unique experience and capabilities. SERVPRO of Hardin/Larue Counties quickly adopted the program, and begain using it on all jobs associated with COVID-19. This program is made up of 3 steps to help both our franchise and business owners navigate during this time:

Step 1- Consult

With each business having different needs, it is important to look at each one individually. To start the program, we send a Cleaning Protocol Consultant who is trained to help guide you in figuring out the best course of action for your business. Once this is done, our consultant will then create a personalized cleaning program. Some of the information that is looked at during the consult includes: type of business, building size, high touchpoint areas, incoming traffic, employee contact with each other and customers, and congested areas of the building. This will also help you decide how often deep cleanings are needed for your business.  

Step 2- Clean

This is when the actual cleaning and sanitation happens in your business. Using the guide built from the consultation, one of our trained crews arrive in full personal protection equipment to undergo a deep clean on your business using our exclusive cleaning system. At this point, our crews not only go by the SERVPRO Corporate standards, but also the CDC’s guidelines throughout the entire process. Our goal is to go beyond the scope of work to ensure maximum satisfaction and cleanliness for your staff and clients. Throughout the cleaning, we will also bag up the hazardous materials created during the clean, and dispose of it for you. The goal is to make it "Like it never even happened," including the cleaning itself.

Step 3- Certify

After the cleaning has been completed and one of our managers have been onsite, we then certify the cleaning. This includes posting and dating signage inside of your building to give both incoming customers and your employees peace of mind that their safety is the #1 priority.

Give us a call today to discuss your options, and to secure your spot on our schedule to start the Certified: SERVPRO Cleaned Program!

This #TipTuesday is about your GUTTERS!

7/14/2020 (Permalink)

This #TipTuesday is about your GUTTERS!

Over time, there can be major build up in your gutters from leaves, sticks, and mud. While this buildup does not seem to be a big deal, it can cause major water damage to your home or business. When the water falling or rolling off the roof does not have an easy path to the ground, then it begins to start seeping into other places, like through your roof or wall. This can then cause a slow leak that will eventually turn into a larger problem. It can include mold beginning to grow, or the water causing major harm to your building’s interior.

To prevent this, every so often check and see if your gutters are beginning to have any of this build up. If you notice any, take the time to properly clean them out.

If you already notice some damage to your building, give SERVPRO of Hardin/Larue Counties a call to let us make it “Like it never even happened.”

Commercial Business Fire Safety

7/10/2020 (Permalink)

When it comes to your business, it is important for you and everyone who works in the building to know what to do in an emergency situation. There are some simple ways to do this, like post a fire escape route, and have emergency phone numbers available. Another important way you can prepare is by having multiple a fire extinguishers available around your business. Along with having these extinguishers, it is important for everyone to know how to properly use them.

While SERVPRO of Hardin/Larue Counties hope you never have a reason to use it, here is an easy way to help remember: PASS

  • PULL the pin.
  • AIM the nozzle or hose at the base of the fire, while keeping a safe distance.
  • SQUEEZE the lever to discharge the fire extinguisher agent.
  • SWEEP the nozzle or hose from side to side at the base until the fire has been extinguished. Even after it is out, continue around the fire, and make sure all sides are completely out. 

After putting out the fire, make sure to PASS the job to a professional to take care of from here. SERVPRO of Hardin/Larue Counties can handle any of your commercial needs efficiently and timely. We are able to handle not only the fire extinguisher agent, but also help clean up from the fire, soot, and smoke the fire caused. If the fire department also made a visit to the site, we can also help with any water damage that may have occurred. When you think fire, think of the green trucks, and call SERVPRO! 270-360-0448

Commercial Water Damage

7/6/2020 (Permalink)

When left unrepaired, a dripping faucet or leaking pipe can cause just as much damage as a major water loss in your business. Water can easily begin to seep under floods, into walls and up drywall, and cause issues to the structure of the building. The longer it takes to begin clean up, the more damage that will be caused.

SERVPRO of Hardin/Larue Counties, Kentucky want businesses owners to know the dangers of putting off small repairs before it comes to late. We also want you to know that all of our team members are highly trained professionals and can quickly and professionally respond to any type of job you may have.

When you give us a call, there are some certain pieces of information we ask for so we are able to judge the extent of the damage that has occurred. This includes:

  • Business Name
  • Business Address
  • Business Main Contact
  • Insurance Agent/Adjuster/Carrier/Claim Number (if applicable)
  • Square Footage of Damaged Space
  • How long as the flooding been going?
  • What caused the damage?
  • Has the source been fixed yet?
  • Is there any standing water?
  • Is there electricity onsite?

With us collecting this information before coming onsite, it helps us bring an accurate amount of equipment and employees to handle your space.

Give us a call at 270-360-0448 for more information and to get a free quote on our water services!

Local Water Damage

7/2/2020 (Permalink)

Kentucky has not experienced very much rainfall in the past couple of weeks, compared to the beginning of the summer. This last weekend, things changed drastically when there were several intense downpours covering a large portion of our state. With so much rain coming down in a short length of time, many businesses and homes that are in lower areas experienced water losses.

SERVPRO of Hardin and Larue Counties, Kentucky is not new to flooding situations. Since being in business since 2011, we have seen our fair share of water jobs and damage: big and small. Because of how many jobs we come across that involve water damage, we understands that the longer water sits, the worse the damage gets. This is one of the many reasons why SERVPRO is a 24/7 businesses, to cut down on damage. We have crews ready to go at a moments notice!  

If you have experienced water damage in any capacity, or have any questions, give us a call at 270-360-0448!

Top 4 Preventative Water Loss Tips

7/2/2020 (Permalink)

Top 4 Preventative Water Loss Tips for Homes or Businesses:

  1. Checking Appliances Regularly: It is important to check your appliances for any issues and perform regular maintenance on them. This is make sure they are working properly, and to find any issues before they become problems. If not caught quickly, small leaks can cause big problems over long amounts of time.
  2. Watch Your Monthly Bills: Pay attention to your water usage for any large (or small) spikes on your bill. Even if it is a few dollars a month, that could be indicating an issue you want to find as soon as possible.
  3. Beware of Trees: Having trees around your home or business can lower your bills, and is is great for the environment. But you also have to be careful about what types of trees you plant, and how close they are to buildings or power lines. The key is to plant trees with non-invasive roots at least ten feet away from your home, and trees with invasive roots at least 25 feet away. This way the roots do not cause issues to your home or building, which can cause water leaks to happen.
  4. Take Action: Once you see a spike in your water bill, look for a water leak! If you notice your trees roots are starting to get near your home or building, take action before it is too late! Make it a priority to avoid any water damage. If you do ignore small problems, they can grow into large problems quickly!

Call SERVPRO of Harlin & Larue Counties, Kentucky when you detect any type of water problem, and we can help make it “Like it never even happened.”

Fireworks and Home Fires... What You Need to Know Before July 4th!

6/22/2020 (Permalink)

Fireworks against a dark, night sky Enjoy your 4th of July safely!

An estimated 19,500 fires started by fireworks were reported to local fire departments in the US during 2018.*

Fireworks are a traditional part of most Independence Day celebrations. As beautiful, fun and patriotic as they are; we all know that they can also be dangerous. Here's what you should know before lighting that fuse.....

  • Never allow young children to handle fireworks and older children should only use them under close adult supervision. 
  • Never hold lighted fireworks in your hands or use them indoors. Ensure that all fireworks are aimed away from people, structures, vehicles, trees and brush. 
  • Never light fireworks in a container of any kind and soak all used fireworks in water before discarding.
  • Do wear protective eye wear, maintain a safe distance after lighting and keep a bucket of water nearby to extinguish any malfunctioned fireworks or in case of a fire.


Sparklers burn 2,000 degrees ** and can easily cause clothing, hair and other materials to catch fire. They may also burn you hands or feet if they're not handled properly or dropped. Safer alternatives for children include glow sticks, confetti poppers and colored streamers. 

We hope, that with these safety tips, everyone can enjoy a fun and safe fireworks show! 



We Do More Than Water and Fire! How We Can Help When Your Home Sustains Storm Damage

6/22/2020 (Permalink)

white house with flowers around it, sitting under an orange sky after a storm It's more than a house...it's your home. We're here to help you protect it.

Summer can bring heavy rain and high winds. This is especially true during hurricane season. While, here in Kentucky, we don't live near the ocean...we do sometimes get the residual effects of hurricanes and tropical storms on the coast. In addition to these residual effects, we also see an average of 21 tornadoes a year.*

You already know we do water and fire mitigation, but did you know that we also tarp your roof and perform board up services? 

Falling trees, fire, high wind and hail storms often cause roof damage. Safety should be your primary concern. An initial roof assessment should be completed from the ground as damage is not always visible. If you suspect damage to your shingles or structure, contact a professional immediately.

Vacate the premises in the event of major roof damage or flooding.

Tarping the roof will prevent secondary damage while the roof is inspected and repaired. Your Elizabethtown area, SERVPRO Professionals provide emergency roof tarp installation to prevent further damage. When disaster strikes, SERVPRO is ready to respond immediately.

If the windows or doors are in jeopardy as well, we've still got your covered. Our professional crews use approved board up techniques to minimize further damage and secure your property. This will help protect the building from any further weather, animals or illegal entry.

Call us today for all of your storm damage needs! We're always "Here to Help"! 270-360-0448


Help! My House is Flooded! What do I do Now?!

6/19/2020 (Permalink)

Spring and summer rains in Kentucky, sometimes bring flooding with them. After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (270) 360-0448

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Why is this Water Gray?

6/19/2020 (Permalink)

If your sewer backs up or flood waters come rushing in after a storm, it's important to know that there are varying degrees if cleanliness where water is concerned.

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

Sewage Backup or Toilet Overflow? Call Us Today – (270) 360-0448

There are three major types of contaminated water. SERVPRO of Hardin / Larue Counties will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

Common Signs of Leaky Pipes

6/18/2020 (Permalink)

A leaky pipe isn't always glaringly noticeable. If the damage is occurring behind a wall or under the house; it may be able to go undetected for quite some time. That can allow light damage to turn into a big problem. If you suspect a leaky pipe in your home, watch for these common signs:

A Sudden Increase in your Water Bill

Aside from an expected increase (filling up a pool or heavy use of lawn sprinklers, etc.), an increase in your water bill may indicate a leaky pipe. It may start small and gradually increase or surprise you with a large bill all at once. Either way, it's a good idea to compare your water bill from one month to next and have a qualified professional inspect your pipes if it steadily climbs. 

Visible Organic Growth

Whether it's mold or mildew, if it's outside the shower, it may be concern for a leaky pipe. Mold needs moisture to thrive. If there's no expected source of moisture.. you may have a leaky pipe in the floor or behind the wall. 


Stagnate water begins to breed bacteria and other spores and produces a terrible odor. You may notice a "musty" smell in an area with a leaky pipe. 

Water Damage

Visible water stains on ceilings or walls are a good indication that water damage is or has been present. If the leak isn't coming from the roof, it could very well be a pipe.

One easy way to test for a leaky pipe is to shut off the water off and check the meter. If the water is completely shut off and the meter is still running, you probably have a leak. 

If you experience water damage due to a leaky pipe, give us a call at 270-360-0448. We're always here to help!

There's More to Remediating Water Damage than your Structure...

6/18/2020 (Permalink)

Water damage, Carpeted floor and contents It's not just drywall and flooring that suffers when you suffer a water loss event in your home.

When most people think of drywall, flooring and other structural materials when they consider what needs to be replaced after a water loss. But there's often a lot more that needs to be handled as well. Fortunately for our customers, we have an experienced team that can provide a wide range of services.

Contents Restoration

SERVPRO of Hardin / Larue Counties specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including the following:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 


If your home requires extensive restoration or cleaning, SERVPRO of Hardin / Larue Counties can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including the following:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. We will coordinate the restoration of your electronics, including:

  • Television sets
  • DVD players
  • Computers
  • And more

The key to restoring electronics is taking prompt action to prevent further damage. We start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO of Hardin / Larue Counties can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of water damage, we have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Claim Inventory Service

When a water emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Our Contents Claim Inventory Service:

  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims
  • Peace of mind when you need it most

What Does "Clean" Mean After the Emergence of Covid-19?

6/18/2020 (Permalink)

Certified: SERVPRO Cleaned shield logo Let us help you get customers back in your location!

89% of consumers are uneasy about going back to brick-and-mortar locations.*

We know the safety of your employees and customers is of the utmost importance to you. Your business has most likely already suffered financially during the shut down. It's time to get customers back through your door and quick. Doing this, depends upon gaining your customer's trust and putting them at ease. 

Further complicating things is the fact that a sick employee could shut your business back down for weeks. We know you're worried and your customers are worried. But, we're here for you!

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Hardin / Larue Counties Professionals to bring a higher standard of clean to the places we gather.

So how does it work? It’s grounded in our unique 3 C’s:

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.

  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.

  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

Are you interested in our Commercial Services, or are you a consumer who wants to learn more?

Have Questions? Call Today (270) 360-0448

*#1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019
**Certified SERVPRO Cleaned means professionally trained SERVPRO franchises perform the job according to proprietary SERVPRO protocols and recognized industry standards (CDC, RIA, IICRC) with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience and result.

(*The Harris Poll conducted online on behalf of Fast, between April 28 and April 30, 2020. About 2,048 U.S. adults aged 18 or older participated.) https://www.mediapost.com/publications/article/350922/89-of-consumers-concerned-about-returning-to-bric.html

Why Choose SERVPRO of Hardin/Larue Counties as your Preferred Vendor for your Commercial Property?

6/18/2020 (Permalink)

Rapid Response. Experience. Prevention.

Rapid Response

When you experience water or fire damage at your business or commercial property, time is money. The sooner you can get back to preloss operation, the less impact the financial ramifications of a loss will be. We operate on a 1-4-8 promise. When you call us, someone will contact you within 1 hour. This includes weekends, holidays and after hours. Losses don’t just happen between 8am-5pm. We will have someone onsite and ready to start mitigating your loss within 4 hours. Finally, within 8 hours, we’ll have a scope of work and mitigation plan ready to discuss with you.

Arriving quickly helps prevent further damage and gets you back to business sooner.


Our technicians are highly trained upon hire and continuing training throughout their employment with SERVPRO of Hardin/Larue Counties. They complete water mitigation, fire restoration and mold remediation training, IICRC certifications, biohazard training and much more. As the leader in our industry, we understand that you’re trusting us with your biggest investment and ensure that our crews are knowledgeable and experienced before they enter your property.


One great way to minimize a water or fire loss is to be prepared for it before it ever happens. When you choose SERVPRO to take care of your business, we go one step further. Our Emergency Readiness Profile is completed with a knowledgeable representative to create a comprehensive guidebook of your location’s emergency information. Out of town when a supply line busts? Our Emergency Readiness Profile is available in paper form and on our app. You can use it from anywhere you have your phone to guide an employee to the water shut off or fire extinguisher or supply necessary emergency numbers.

 For your FREE consultation or to learn more about what we can do for your commercial property…give us a call today! We’ll be happy to show you! 270-360-0448.

Don't Forget Your Pets When it Comes to Home Safety

6/18/2020 (Permalink)

Dog and Cat Don't Forget Your Furry Friends in an Emergency

Home Pet Safety

Did you know that over 1,000 house fires each year are caused by pets? Our furry friends are curious and don't understand the consequences of fire, but there are measures you can take to keep your family, and your pet, safe.

Keep a Watchful Eye Around Flames

Our pets don't understand that fire will burn them, damage our homes or otherwise cause destruction if not handled properly. Ensure that pets are kept away from grills, campfires and other open flames. 

Indoor Fire Sources

Never leave lit candles where a pet could knock them over or burn themselves. This is especially true if you're not in the room. Keep cords neatly bundled, ensure all coating is intact and place them in areas where pets can't access them to play with or chew on them. ALWAYS put out any fire source before you leave. 

Include Pets in your Emergency Plans

Some areas now provide window clings (that can be picked up at your local fire department), stating that there are pets in the home. Having one of these can help ensure firefighters find your companion if you're not there to alert them that they're inside. 

Keep leashes and cages near entry points for quick access by you or the fire department.  

Top Causes of Summer Fires...Protect Your Home Now!

6/8/2020 (Permalink)

Summer is a time of fun, sun and laid back days here in Kentucky. But it can also be a time for fires. Read below to discover the top three causes of summer fires and how to protect your family and home from falling victim to one. 

Grill Fires

Grilling can be a fun summertime activity and a family get together favorite. But it can also be a fire hazard. The most common issues with grill fires involve charcoal, coal or broken equipment. 

Before grilling, always inspect the grill and ensure that tanks, ignitors and other parts are properly connected and in  working order before you start. Also, make sure to clean the grill and drip pans between each use and be aware of your surroundings. Make sure that the grill is placed in a well ventilated area; away from structures and tree branches. 

Air Conditioning Fires

During midday, when it's the hottest outside, is an especially high risk time for AC units to catch on fire. This is usually due to the unit or wiring being overloaded by constant operation. 

To help prevent this from happening to your AC, ensure that the unit and wiring are in good working order before temperatures heat up. Check around the unit and clear out any materials that could catch fire if the unit does experience a malfunction. Finally, keeping windows and doors closed during the day, running ceiling fans and keeping blinds shut can not only ease the burden on your unit, but may also help lower your energy bills. Win, win!

Fireworks and Chemicals

Fireworks and combustible substances are another source of summer fires. To prevent these fires, handle fireworks carefully and only operate in a safe environment. These should be used according to directions and ignited in an open area, away from structures and trees. 

Any chemicals that could be combustible should be moved out of garages, sheds and outbuildings (where the temperatures may rise exponentially) and stored in a cool basement or other area to remove the threat of combustion. 

No one wants to experience a home fire. A little preparation and caution is all it takes to better protect your family and your home. But if you do find your Hardin/Larue County home in need of fire mitigation; we're "Always Here to Help". Just give us a call at 270-360-0448.

Help Prevent Your Home From Fire This Summer With These Easy Fire Prevention Tips

6/8/2020 (Permalink)

Summer is a time of fun in Hardin/Larue Counties, but rising temperatures, dry conditions and outdoor cooking can also be the perfect recipe for fire. Here are a few easy steps you can take now to help protect your home and family. 

  • Check propane grill hoses for leaks, cracks and improper attachments. 
  • Never store propane indoors
  • Always ensure grills are operated away from structures, trees and combustible materials.
  • Properly dispose of rags that are oily, greasy or otherwise contaminated with combustible materials. Never leave them in areas that may get hot.
  • Keep the area around your house free of dry or dead vegetation. 
  • Test/Change batteries in smoke alarms and carbon monoxide detectors regularly. 
  • Test alarms monthly
  • Clear garages and outbuildings of garbage, flammable materials and combustible substances. 

A little preparation and caution can go a long way from finding yourself in a summer fire. But, if you do experience a fire in your Kentucky home, give us a call at 270-360-0448. We're "Always Here to Help."  

SERVPRO Sump Pump Tip's

3/21/2020 (Permalink)

Sump pump's keep homes from flooding by pumping away ground water that collects around the house when the ground is saturated. The reason the sump pump is so important is flooding. Flooding is the #1 most common disaster in the United States. Insurance claims average around #3 BILLION dollars per year. So, here's a few tips from your local SERVPRO to hopefully keep your home/ basement dry.

Tip #1 - Install your pump on an isolated circuit to prevent fire hazards.

Tip #2 - Don't underestimate the weather. The average homeowner will typically experience a home disaster of some kind once every 25  years. Just because it's never happened before does NOT clear you next time.

Tip #3 - A battery back-up sump pump is always a great idea. Especially if your home is susceptible to flooding.   

SERVPRO has been extracting water and slug from homes since 1967. We were here for our customers yesterday and we will be here for you tomorrow. 

Advice form SERVPRO on Smoke Detectors

3/21/2020 (Permalink)

If 1 in 10 fires results in a destroyed home then 0.03% of individual homes are destroyed by fire in a year. That would mean that chances of having a home burned down would be approximately 1 in 3000 ballpark. Having said that, SERVPRO would like to give a few pieces of advise on fire alarm safety that could save your life.

When it comes to smoke detectors make sure they are dusted monthly and tested. batteries should be changed out twice a year. A good time to do that would be during daylight savings time. If you have kids in the home let them help. Use this time to talk about escape plans or fire safety practices. 

There should be one smoke detector on each floor, possibly placed in the hallway, and one per sleeping area/ bedroom. The average lifespan of a smoke detector is 10 years. SERVPRO suggests replacing it at that point if not sooner as you conduct your monthly tests and hear it getting weak. 

Our SERVPRO team is always here to help. 

SERVPRO has Specialized Training

3/17/2020 (Permalink)

SERVPRO is prepared to clean and disinfect or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables/ chairs. Other spaces mentioned in the CDC's guidance for commercial space include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.




SERVPRO Water Damage Tips

3/17/2020 (Permalink)

When water damages occur in your home or workplace, avoid the frustration and potential risk of handling the cleanup yourself. Your local SERVPRO Professional will respond quickly, with the right equipment to dry and help protect your property.

  • Water Damage Response Tips for Property Owners
  • (These tips are for clean water situations only.)
  • Shut off water source if possible, and it can be done safely.
  • Remove excess water by mopping or blotting.
  • Remove and prop up wet upholstery cushions for even drying. Do not put cushions in the washing machine. 
  • Place aluminum foil or wood blocks under furniture legs. 
  • Hand furs and leathers separately at room temperature. 
  • Remove oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting. 

Even small water damages have the potential to cause serious issues later. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property.

If you have any questions or need any help give SERVPRO a call!

We can help with Mold

3/10/2020 (Permalink)

Many people think that Mold Remediation, Mold Removal and Mold Restoration are the same thing. However, SERVPRO has a team of professionals that would like to share those differences with you.

*Mold Remediation narrows in on those especially problematic areas of mold.                                                                                                                           

*Mold Removal is necessary when you have  significant mold buildup. SERVPRO professionals can perform a mold inspection, determine if mold is present, measure its level and remove it if necessary. Furthermore, we will address the source of the mold.

*Mold Restoration is when a company you select (SERVPRO) comes in and finds the root of your problem, pinpoint areas in which mold has become excessive and do everything possible to move those levels back to an acceptable level. 

Often times SERVPRO will have air samples taken. These samples identify the type of mold spore present and their concentration. These spores are reproductive spores as opposed to dormant spores. Pinpointing the type of mold present with a spore sample makes it that much easier for remediation experts to figure out the best possible approach to tackling this problem.

In conclusion, if your mold covers a large area (10 square feet or more), it's best to call professionals. Call SERVPRO.

Biohazard and Trauma Cleanup

3/10/2020 (Permalink)

As SERVPRO professionals we are trained to safely remove and dispose of biohazardous substances in accordance with OSHA and health regulations. Failure to properly remove biological and chemical contaminants can contribute to unhealthy and hazardous environments.

When SERVPRO is called out on a biohazard/ trauma cleanup we take ALL safety precautions. SERVPRO specializes in removing potentially harmful contaminants such as blood and other body fluids, and odors from the scene. Blood and body fluids can contain bloodborne pathogens and potentially cause diseases. 

The situations in your life that warrant this type of attention from any company are typically not calls anyone wants to make. Having said that, SERVPRO is here to make that process as comfortable and easy for you as possible. 

Trusted since 1967. Call SERVPRO we want to help. 

How to Restore Your Kentucky Home After Flood Damage

12/2/2019 (Permalink)

Heavy rain is a common cause of flooding in Kentucky, and it can cause contamination and damage to the structure and contents of your home. After a flood, the majority of homeowners are worried about getting the house looking great once again. However, recovering from flood damage involves more than just cleaning up the water, replacing the carpet and repainting the walls. Your priority should be ensuring that your property is safe.

Flood damage in your Hardin County residence creates the ideal environment for poor indoor air quality and mold, which can cause health effects. If you do not perform the post-flood restoration process well, the contamination from mold and bacteria can affect your home’s structure. Acting quickly after the incident can help prevent further damage.

Some steps you should take after floodwaters enter your house include:

• Call your insurance provider, meet the adjuster, follow the lead--if suggested--Ask if SERVPRO Is an Approved Vendor

• Hire an electrician if the water rose as high as the outlets, electrical panels, or switches of your house, or if it got to appliances or fixtures. Having an electrician check these items before turning the power back on ensures safety.

• Hire an HVAC expert to inspect your heating and cooling system, particularly if you suspect that the water got into ducts or heat registers.

• Hire a flood damage cleanup company to extract the water, remove the debris, and sanitize the affected areas.

SERVPRO of Hardin/Larue Counties Can Offer Many of the Above Services

SERVPRO is the company you can trust to perform effective flood cleanup in your home. Our Water Damage Restoration Technicians (WRTs) are skilled in handling any flood cleanup scenario. We can arrive quickly to your residence, assess the destruction, and determine the steps to take towards restoring your home to its preloss state whenever possible.

Our technicians evaluate if it is possible to decontaminate the structure and contents or not. The decision to replace or repair depends on the porosity of the materials, pretest results, and type of contamination. We remove and dispose of porous items like carpet and pad appropriately since we regard them as infectious waste. If there is standing water, we can extract it using powerful portable pumps.

If necessary, our technicians can pressure clean the structural components of your property and then use an EPA approved disinfectant to disinfect affected surfaces. We also wash and dry interior wall surfaces and other inaccessible areas that rising water or sewage has contaminated. Our crew also removes any final debris and water and disposes of them in the right way. Once the cleaning procedure is complete, we place air movers and dehumidifiers in a property to speed up the drying process. We have the expertise to deal with the flood damage to make it “Like it never even happened.”

Flood damage calls for efficient cleanup services. SERVPRO of Hardin/Larue Counties can help you restore your flood-damaged home. Call us 24/7 at (270) 360-0448 for emergency restoration services.

SERVPRO is Your Innovative Leader in Storm Mitigation

12/2/2019 (Permalink)

With the winter season upon us, it is important to be ready for harsher weather. A disaster can strike at a moment’s notice!

Technology is working hard to let us be aware of danger with more time to prepare before it hits! Technology can also be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare. Below are a few things that will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer a free way to store different types of files, from a Word document to images of important documents. It's a good idea to save an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary. 

For commercial businesses, SERVPRO of Hardin/Larue Counties can gather all of our your emergency information for you and compile it in an App that can be digitally accessed at any time. 

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government, for the most up-to-date information in a disaster situation. 

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well. 

An Emergency READY Profile from SERVPRO of Hardin/Larue Counties, will provide a FREE assessment of your facility to help prepare you, your property, or your business for an any emergency. By developing a SERVPRO Emergency READY Profile for your property or business, you minimize business interruption by having an immediate plan of action. 

Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business. Put help in the palm of your hand with the Ready Plan App.  

Get in touch with SERVPRO of Hardin/Larue Counties today for more information on developing an ERP for your property or business! Call us Today: 270-360-0448

One Simple Rule to Ensure Your Business Reopens After a Disaster

11/1/2019 (Permalink)

Truck, hooked up to a trailer, parked in from of a commercial building Save time and protect your business from disaster with a complimentary Emergency Readiness Profile!

When you run a business; time is money. Every minute that your business is closed down due to flooding, a fire or another disaster, you're losing profits and your employees are losing income. It's inconvenient for your customers and expensive for you and the employees who count on you. So, how can YOU minimize the effect a disaster has on your business?! Easy. Be prepared.

Did you know that only 50% of businesses will reopen after a disaster? The single, most important thing that you can do to prevent your business from becoming a statistic is to be prepared before disaster ever strikes. That's one reason that we recommend an Emergency Ready Profile to all of our commercial clients. 

This simple profile takes only a few minutes to complete, requires minimal effort on your part and can save precious time when it matters most. Did we mention that it's FREE?! Our ReadyPlan program means that you can have the location of water shut offs or electric boxes available right in an app on your phone. It also lists emergency numbers and the appropriate contact person for multiple situations. You can share access to this app with anyone you see fit.

On the beach in Malibu when a water lines busts? Not a problem! Your employees have the Ready Plan app available with the water shut off location documented for quick shut off and SERVPRO of Hardin/Larue Counties already has your important information and is ready to handle your situation.

Need an ERP for your business?! Call us today 270-360-0448!

Prevention is Key When It Comes to Fires

9/10/2019 (Permalink)

Fire Damaged fireplace mantel and debris Damage from a fire before mitigation

Fires will always happen, but we prefer that you personally never have to experience one! If you do, click here for tips on what to do until help arrives. 

Fires devastates homes and businesses and cause damage in numerous ways. Not only is fire destructive, but it also leaves behind lingering and pervasive odors. Furthermore, your home or business may also have extensive water damage that results from the firefighter’s efforts to extinguish the flames. The professionals at SERVPRO® of Hardin/Larue Counties have the specialized training, equipment and experience to make it "Like it never even happened".

To increase the odds that you’ll stay safe, consider these common causes of fire. Use this information to plan how to make your home or business a safer place:

  1. Cooking: Avoid splattering grease, never leave kitchens unattended and keep flammable materials away from heat sources.
  2. Heating Equipment: Have your furnace checked regularly and keep portable heaters away from combustibles.
  3. Smoking: If you smoke in or near the house, always make sure the cigarette butt is fully put out and make the bedroom off-limits to smoking.
  4. Electricity: Look out for frayed cords, the overuse of extension cords and overloaded outlets, and don’t run electrical wires under rugs or heavy furniture.
  5. Candles: Never leave them unattended and keep them out of the reach of children or pets.
  6. Children: Keep them away from matches and lighters to suppress any curiosity they may have about what happens when different items burn.
  7. Inadequate wiring: It’s often found in older homes and apartments. Have a professional electrician check yours.
  8. Flammable Liquids: Keep fuels, solvents, cleaning agents, thinners, adhesives, and paints away from heat sources.
  9. Holiday Decor: Keep your Christmas tree well-watered and away from heat sources. Check decorative lights for damage and never place candles on or near Christmas trees.
  10. Grills: Keep them away from your home, deck rails, tablecloths and tree limbs. And never use them indoors, including your garage.

SERVPRO® of Hardin/Larue Counties has the knowledge, professional equipment and ability to get you back to your life. Besides the easily accessible areas, we also examine wall cavities, duct work, crawl spaces and plumbing chases to establish whether they also suffered any smoke or fire damage. We ensure that all fire damage is cleaned, repaired, or removed and leave your home or business "Like it never even happened".

Clogged Dryer Exhaust Ducts: A Common Cause of House Fires

9/10/2019 (Permalink)

Washing Machine and dryer under a counter in a laundry room Dryers are a common cause of house fires.

Most of us don’t think about maintenance on our clothes dryers, but we should! The U.S. Fire Administration reports that every year there are thousands of home fires started by clothes dryers. Lint and debris can build up in your dryer vent, reducing air flow to the dryer, backing up dryer exhaust gases, which can result in a fire hazard. It is recommended you have your dryer exhaust system cleaned at least twice a year.

How to tell if you dryer vent is clogged

  • Normal drying cycle is not drying clothes
  • If it takes more than 40 minutes to dry a load of clothes
  • Clothes smell musty after normal cycle
  • Clothes are hotter at the end of the cycle
  • Large amount of lint accumulates in the lint trap
  • Your laundry area is more humid
  • Burnt smell in your laundry room
  • Outside dryer vent cover is not lifting

What you can do to reduce the risk

  • Clean your lint filter after each load of clothes
  • Use dryer sheet and fabric softener sparingly
  • Remove the back of the dryer to vacuum out lint that is trapped
  • Keep area around dryer free of dust and debris
  • The duct line that vents outside should be as short as possible

There are tips online on how to clean you dryer vent system, but it is recommended you hire a professional. In addition to the reduced threat of fire, a cleaning can pay for itself in less than a year through the improved efficiency with less drying time required.

SERVPRO of Hardin/Larue Counties is here for you should you do have a loss from a dryer vent fire. Please call 270-360-0448 for help.

We're Here to Help After Flooding

9/4/2019 (Permalink)

SERVPRO will take on the stress so you don't have to.

Hardin and Larue County residents are well aware of the sometimes heavy amounts of rain associated with seasonal storm activity. Not only are the structural components of a dwelling exposed to the devastation heavy rains, overland runoff, and storm surge inflict, fixtures and contents also can suffer significant damage. As restoration industry leaders in the region, we use a secure and reliable protocol to move household goods, furnishings, and personal possessions from flooded homes to safe and climate-controlled spaces for evaluation and treatment during restoration.

SERVPRO employs the Contents Claim Inventory System (CCIS) to document and track the articles we move from your flooded home. Traditional check-off lists join digital options including photos and barcoding, to ensure security. As our specially trained production facility technicians examine each item, we note the condition, devise a restoration plan, and document the results.

Our SERVPRO of Hardin/Larue Counties team members attend rigorous training courses sponsored by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), an international standards development organization. Rest assured that the products and methods we use to remove  contaminants from items as diverse as your living room furniture to books and pictures to a child’s favorite stuffed animals or other “lovies” follow research-based best practice protocols.

Clearing the space in your home with a pack-out permits the SERVPRO technicians on site to work unimpeded, using the latest techniques to flush the salt and other contaminants out. Removing flood-soaked contents speeds the cleaning, containment, extraction, disinfection, and drying phases of remediation in your residence. The packed-out items get the focus needed to restore them as well, avoiding expensive replacement and preserving irreplaceable memories.

SERVPRO of Hardin/Larue Counties has your flood damage needs covered. Call (270) 360-0448 to explore the best options for your flooding scenario.

SERVPRO of Hardin/Larue Counties Can Handle All of Your Commercial Needs

9/4/2019 (Permalink)

When it comes to commercial properties, SERVPRO of Hardin/Larue Counties has the training and expertise to give you the results you want while minimizing the disruption to your clients. Whether it's a pipeline burst, air ducts in need of cleaning or a greasy kitchen....we can help make it “Like it never even happened.”

When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO responds quickly to your Elizabethtown business’s emergencies. No commercial project is too big, because we have access to the resources of a nationwide network of 1,700 Franchises. Click on the link below to learn more!

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Have Questions? Call Today – (270) 360-0448

Commercial Building Restoration Services

When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO of Hardin / Larue Counties responds quickly to your Elizabethtown business’s fire, water, and mold damage emergencies. No commercial project is too big, because we have access to the resources of a nationwide network of 1,700 Franchises. Learn more about our commercial restoration services:

Commercial Building Cleaning Services

When the dirt, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you need SERVPRO of Hardin / Larue Counties. You can depend on us to get the job done right and get it done quickly. Our highly trained technicians use top-of-the-line equipment to make your business shine again. Learn more about our commercial cleaning services:

Are You Prepared for an Earthquake?

8/30/2019 (Permalink)

Did you know that Kentucky is located near a major seismic zone known as the New Madrid Seismic Zone? 

If an earthquake should happen....would your family be ready? make sure they are with these earthquake preparedness tips. 

  • If you're indoors when an earthquake begins: drop to your hands and knees. Cover your head and neck with your arms. Crawl under a sturdy table or desk if nearby. Hold on to any sturdy furniture until the shaking stops. If a table or desk is not close, crawl next to an interior wall.
  • Create a family emergency communications plan that has an out-of-state contact.
  • Plan where to meet if you get separated.
  • Make a supply kit that includes enough food and water for at least three days, a flashlight, a fire extinguisher, and a whistle.
  • Consider each person’s specific needs, including medication. Have extra batteries and charging devices for phones and other critical equipment. Do not forget the needs of pets and service animals.
  • Consider obtaining an earthquake insurance policy. A standard homeowner’s insurance policy does not cover earthquake damage.
  • Consider making improvements to your building to fix structural issues that could cause your building to collapse during an earthquake.

Commercial Water Loss

8/1/2019 (Permalink)

A water line break in your business can be stressful and confusing since there are many factors to think about when figuring out if there is a leak, where it is, and how to repair it. The most common indication of a leak in your water line is physically seeing water come up on the street, on the sidewalk in front of your shop, or coming through the foundation wall. If the water is coming up in front of your business, it does not necessarily mean the leak is from the water line. Water travels and looks to the point of least resistance to surface.

Commercial water damage to your Hardin/Larue County business is a serious matter, and you want to get the water and damage cleaned up as fast as possible so you can operate as usual again. A closed business means lost profits. That is when you need to call in the professionals at SERVPRO of Hardin/Larue Counties, who can clean up the water and fix any damages the leak has caused. When the break is small, our technicians can repair it before they begin cleanup. For larger problems, we partner with other professional tradesmen who can fix the break in a timely and reasonable fashion. The municipality should be called in if to inspect and repair major street line breaks.
Another sign of a broken water line is a hissing or rumbling noise. Likely, your water main is broken if your water is not in use when you hear noise on the water pipe. The hissing is a great indicator of water exiting the pipe somewhere in-between the building and the city water main in the roadway. 
Another sign is a water pressure which is low. Not all water main leaks result in this. However, it is a possibility that should be checked out by professionals. We can help you find the cause for the water line break so that it can be fixed properly and your building does not sustain any more water damage than it already has. 
SERVPRO of Hardin/Larue Counties understands that when water damage of any kind happens to your business, that time is of the essence to prevent further damage and loss. That is why we are ready to come out to your building and help you anytime you need when you reach out to us at (270) 360-0448.

How to Minimize Fire Damage to Your Commercial Property

7/24/2019 (Permalink)

How to To Minimize Commercial Fire Damage

Every businesses in Elizabethtown, KY, should develop disaster preparation plans that incorporate a variety of situations, including a potentially serious inferno. Because of the unpredictable and destructive nature of this peril, adequate fire preparation is essential to safeguarding your building's structural integrity and minimizing financial losses. Employing three key strategies can help you avert an extensive fire damage restoration project.

1. Maintain Fire Sprinkler System

Your building’s fire sprinkler system is a vital safety feature. However, corrosion, damaged pipes, improper calibration and inadequate water pressure may impede its ability to function properly. To minimize the risk of a serious malfunction, complete an annual inspection.
Keeping sprinkler heads clean and clear of potential obstructions are also crucial. Never stack items on high shelves near the ceiling and avoid painting heads. You should also routinely clean them with a damp cloth to remove dust and grime buildup. 

2. Keep Fire Extinguishers Accessible and Usable

Fire extinguishers are another example of valuable fire preparation devices. To facilitate easy retrieval, mount extinguishers in accessible areas throughout your building. You should also post visible signage indicating their location and ensure staff keep those spaces clear of obstructions.
Like your sprinkler system, portable suppression devices require routine inspections. During every evaluation, verify that the gauge is in the green and vital components, such as the nozzle, handle and pin, are intact and undamaged. Promptly replace units with a red gauge or compromised pieces.

3. Train Staff on Fire Suppression Techniques 

Knowing how to use an extinguisher is also important. To ensure your staff react appropriately, train personnel on the PASS protocol.
To engage the device, pull the pin. Then, aim the nozzle at the base of the flames. Squeeze the handle and employ a sweeping motion to smother the inferno.

Although you can minimize the risk, no commercial facility in Hardin and Larue Counties, is immune from the threat of a potential inferno. Completing proactive fire preparation steps can, however, facilitate a prompt response, which may reduce the extent of fire damage.

Water Heater Maintenance

7/9/2019 (Permalink)

When the valve on your water heater fails or the unit springs a leak, you could have gallons of water flooding your home in minutes.

Here are some ways to prevent or mitigate water damage from a failed water heater in your Elizabethtown, Kentucky home. 

1. Perform Regular Maintenance

In the event you are hearing unusual noises from your water heater, such as popping or thumping, it could be caused by mineral buildup on the inside of the tank or on the element. Cleaning out your water heater to remove mineral sediment is a good idea. Be sure to follow your unit’s manufacturer’s instructions for maintenance regularly to help prevent such a disaster from occurring.

2. Make Needed Repairs

If cleaning out and other maintenance measures don’t stop the problem, and especially if a leaking water heater accompanies the noises, your best bet would be to call a plumbing service to come take a look and a listen in case action is needed. Repairs can often stave off problems.

3. Quick Cleanup

When all preventive measures fail and a broken water heater floods your home, it is imperative to stop the leak as quickly as possible by shutting off the water supply. The next most crucial step is removing the water and mitigating the damage water can cause to your home. 

The mess and damage can feel overwhelming. Call a water damage repair specialist in Hardin County, to come as soon as possible and help with the cleanup process. They will use powerful extraction equipment to remove as much water as possible and then assess the damage and help with the salvage and repair process. A broken or heavily leaking water heater can be intimidating but with help, you will see your way through.

Start Your Water Damage Remediation NOW!

7/9/2019 (Permalink)

Removing Persistent Odors After Water Damage in Your Hardin County Property

One element of restoration is the combating of smells referred to in the industry as removing odors. Unpleasant aromas can come from several sources. Sometimes, the odor is residing inside furniture or wall cavities but only becomes noticeable once the water has loosened pre-existing grime or soiling. There are also microbes present in water which may be odorous themselves or, if the water is contaminated, then raw sewage, animal carcass or mold could be causing odor. 

After water damage in Elizabethtown, there may be several different sources contributing to odor. Sometimes an odor disperses naturally once the property is dry. Our technicians can mobilize a range of tools such as industrial water extraction equipment, air movers, or dehumidifiers to dry your home. We may even use a drying tent, to isolate a particular area and provide concentrated drying techniques- this process can sometimes quarantine sources of odor as well. 

After a property has dried, you may find that odors persist. Since the source of an odor is tough to pin down, we may need to use a multi-faceted approach to controlling it. We can place deodorizing pellets inside cavities which can mask an odor until it disperses naturally and no longer poses a problem. In situations where odor persists, we may combine thermal fogging or light deodorant sprays to surfaces in general. Both methods can be instrumental in pairing with odors and neutralizing them rather than covering up the smell. 

Our trained technicians are capable of controlling immediate odors in your home, but can also take steps to ensure future odor problems are kept to a minimum. During service, we can apply anti-microbial treatments to surfaces, carpets, and flooring. If repainting is required, we can create a base layer using special anti-microbial paint to prevent mold from forming and causing issues. 

Our technicians communicate with you every step of the way and can pass on an inventory of work completed to your insurance adjuster on your behalf. Contact SERVPRO of Hardin/Larue Counties at (270) 360-0448. 

Quick Solutions to Water Damage in your Kentucky Home

7/2/2019 (Permalink)

Water damage to your furniture can be scary, but it may not be as bad as it might seem. Sometimes the damage needs to be handled by our professionally trained team. Other times, the damage is very manageable and can be repaired through some simple DIY steps. If you have some furniture that needs care after flooding or weather-related water damage, here are some tips you can follow to restore your furniture and carpeting.

Wood. When a piece of furniture made from wood has been soaked in water, the first step to be taken is to let it dry completely. Place it in a room that is warm and that enjoys good circulation. You can choose to turn on the heat and fans, as well. If the outdoor temperatures are warm, you may place the furniture outside, but take care that the temperature is warm enough - cold weather will cause the piece to dry more slowly and mold can establish a colony, while air that is too hot will cause cracks to form in the furniture.

White Spots. If you find white spots on the furniture, mix a solution of toothpaste and baking soda in equal parts. After dipping a wet cloth in this solution, rub it around and on the spots and polish the area with a dry piece of fabric made from cotton.

Mildew. Black spots indicate that water has seeped through the finish into the wood itself, and that leads to mildew. If this happens, it will require you to remove the finish, clean the mildew with a bleach solution and put on a new layer of finish.

Buckled Veneer. The veneer on your furniture may have buckled or warped through contact with water. You can soak the veneer with a moisturizer to cause it to lie down flat and then wipe it clean and dry. Next, fill a syringe with veneer glue, stick the needle between the veneer and the body of the furniture, emptying the syringe slowly. After it is removed, place a wood block on top of the veneer and wait for the glue to dry, following manufacturer recommendations.

When it comes to recovery of your property and possessions from water damage, the SERVPRO of Hardin/Larue Counties team is always here to help. We are experts in the area of restoration from the damages caused by fire, water and mold. 

Need help or have questions? Call us today at 270-360-0448!

How Does Water Turn Into Mold?

7/2/2019 (Permalink)

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s water damage, like a roof leak or leaking water line. Mold damage can cause health effects and can also cause significant damage to your property. SERVPRO of Hardin/Larue Counties has the training, protective gear, and specialized equipment necessary to handle your mold problem.

When you're dealing with water damage, immediate action is crucial in order to prevent Mold damage from happening to your home or business. 

11 steps for mold remediation:

  1. Perform a thorough preliminary inspection using state of the art tools. i.e.: thermal imaging cameras and moisture equipment to determine the precise scope of work. Don’t guess.
  2. Recommend hygienists that are trained in providing reliable protocols, if needed.
  3. Set up proper engineering controls:
    a) 6 ml air-tight containment
    b) establish negative air inside containment to ensure no cross contamination happens.
  4. Use quality equipment (HEPA filter) that has been DOP tested to ensure they are working properly.
  5. Constantly cleanup work areas to avoid cross-contamination.
  6. Seal all debris in 6 ml bags to control the environment and avoid cross-contamination.
  7. Thorough cleaning of all surfaces by HEPA sanding then wet wipe followed by the second round of HEPA vacuuming.
  8. Do a thorough visual inspection to ensure work is ready for post-remediation testing.
  9. Allow proper air scrubbing time with HEPA filters prior to post testing as directed in protocols.
  10. Call for post-remediation testing and insist on testing inside and outside of containment to make sure all areas are cleared before containments are removed.
  11. Remove containments after clearances. Make sure all areas are clean, safe and ready for the next stage.

How SERVPRO of Hardin/Larue Counties can save you money:

It is important in today’s litigious environment to call a professional firm to handle water losses. Timing is critical to the drying of a structure to prevent the growth of destructive mold and mildew. However, in the unfortunate event of microbial growth SERVPRO of Hardin/Larue Counties understands the importance of mold remediation. Some species of mold and mildew can cause serious health complications. It is important to have a specialist perform proper removal of contaminated areas. SERVPRO of Hardin/Larue Counties has a staff of trained technicians using the latest technology in remediation to properly eliminate harmful microbiological contamination.

We are also proficient in recommending other companies where jobs fall outside of our zone of service.

  1.  We use designated trained employees.
  2. Our leads are certified and know what they are doing – no wasted time.
  3. We have state of the art equipment.
  4. We use dry ice blasting on larger projects to expedite the work.
  5. We use thermal imaging cameras to locate damage.
  6. We have completed thousands of mold projects, so we know how to be efficient.
  7. We have multiple crews so we can get to your jobs quickly to prevent downtime on jobs.
  8.  We work with multiple environmental consulting companies also known as hygienists so we can testing is done for asbestos and lead.
  9.  We have an excellent track record in passing jobs without additional cleanings needed.

Have Questions? Need Help?
Call Us Today – (270) 360-0448. 

Do You Know What to Do if There's An Emergency at Your Commercial Property?

5/27/2019 (Permalink)

Did You Know? ...... 50% of Businesses Without a Preparedness Plan Never Re-Open After a Disaster.

The first step in recovering from a disaster is to be prepared before it ever even happens. A good place to start these type of preparations is with a risk assessment and emergency preparedness profile. A complimentary Emergency Readiness Profile from SERVPRO is a great way to accomplish that! We'll actually gather all the information you need in a disaster and compile it all in one place for you. For FREE! 

This complimentary Emergency Readiness Profile is part of SERVPRO's sponsorship of the American National Red Cross's Ready Rating Program. We gather all vital information that you would need in a disaster and compile it all for you. Once your new Readiness Profile is complete; we'll provide it to you, free of charge, in a folder and/or app form. Even if you're on vacation out of state, your employees can access the information they need to locate the water shut off or you can have the electric company's contact information at your fingertips just by accessing your app. 

Don't be caught unprepared!

Call us today to schedule your Emergency Readiness Profile visit! (270) 360-0448

We're Always Here to Help

5/22/2019 (Permalink)

SERVPRO of Hardin/Larue Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and increase the potential for mold growth.

We Answer the Phone Ready to Help

Call Today - (270) 360-0448 - We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Hardin/Larue Counties has the specific water damage training and experience to help you through this tough time. Not only do we specialize in water damage restoration....it's the cornerstone of our business.

What to Expect

When you call, we'll ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Questions Our Trained Representative Might Ask:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Hardin/Larue Counties

SERVPRO of Hardin/Larue Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Water Damage? Call Us Today (270) 360-0448

We Can Make Your Commercial Plumbing Failure "Like it never even happened."

5/22/2019 (Permalink)

Plumbing Failure? No problem!

Water can pool in an office building if the plumbing system fails. A broken water pipe can cause water damage in a few hours, especially if it occurs after business hours. Water loss can cause the destruction of office equipment and furniture, paper records, and computer files.

Water damage may also cause loss of income when businesses stop operations. It is critical to use commercial water removal services for your Elizabethtown office building to remove the water and dry the affected areas to reduce the impact on the finances of the businesses operating in it. The professionals at SERVPRO can assist you with restoring your office building to its previous condition. Our technicians have decades of experience and can guarantee your satisfaction in any water damage restoration project.

When we arrive at a water damaged structure, we carefully pre-inspect all aspects of the damaged areas and then start the mitigation efforts. If there is standing water, our technicians use appropriate pumps or wet/dry vacuums to extract it. We check the flooring and walls below the damaged area for standing water and remove it as necessary. We also use moisture meters to determine the extent of water penetration in carpeting, flooring, walls, and ceilings.

Our SERVPRO team extracts water from carpeting and hard surface flooring. Our technicians detach carpets and extract water from the pad and floor. We remove the pad from the structure and discard it in most cases. We also examine the carpeting to check for damages like bad seams, delamination, and mold. If the carpeting is damaged, and cannot be dried and reinstalled, we remove it from the structure and discard it.

If the carpet can be saved, we treat its back and the floor with appropriate antimicrobial products or deodorizers and lay it back on the floor. We extract water from the surface fibers again and apply deodorizer or antimicrobial agents to the face fibers as necessary. If the carpet has furniture stains, our technicians remove them before the carpet dries. We also use dehumidification equipment to eliminate the extra moisture in the air.

If water has flooded your office building, contact SERVPRO of Hardin/Larue Counties at (270) 360-0448 for emergency services. We’re Faster to Any Size Disaster. We can remove the water and dry your building promptly and professionally.

"A Fire Won't Happen to Me!"

5/22/2019 (Permalink)

We all feel like it won't happen to us; but it can. Our team here at SERVPRO of Hardin/Larue Counties knows that all to well. We handle multiple fire related losses each year.

How Common Are Fires?

1. U.S. fire departments respond to a call about every 88 seconds!

2. Between 2012 and 2016, there were 355, 400 house fires that resulted in 11,670 civilian injuries, 2,560 civilian deaths and $6.5 billion in direct damages. 

3. On average, seven people per day die in U.S. home fires. 

What Are the Causes?

Cooking incidents and smoking inside the home have been the most common causes of home fires in recent years. Heating equipment, such as portable heaters, are another common contributor to house fires. 

How Do I Protect My Family?

1. Assess your home for possible fire hazards and repair or remove them. 

2. Teach all children fire safety.

3. Have a fire safety plan in place. Make sure every family member knows the plan and PRACTICE it!

A home fire is something that we hope you and your family never experience. But, if you do, we're always here to help!

Already experienced a fire loss? Call us today (270) 360-0448 and we'll get started turning your mess into a memory right away!

We're Faster to Any Disaster!

5/22/2019 (Permalink)

Emergencies don't just happen during business hours. Here at SERVPRO of Hardin/Larue Counties, our dedicated team is available to you whenever disaster strikes. As soon as the firetrucks leave, we can be there to start turning your mess into just a memory.

What Happens When I Call?

As soon as you call us, the restoration process begins. A trained representative will gather information from you that will aid our team in responding quickly and coming prepared to do your job efficiently. 

What Happens Next?

Once our team arrives, they'll assess the damage to your property and determine the correct course of action. Next, they'll board up any areas that require it and tarp the roof if needed. Once this is completed, the water removal and drying process will start, soot and smoke will be cleaned and your home will be well on its way to being "Like it never even happened."

For a more in-depth breakdown of the fire remediation process visit our fire remediation page. 

Why SERVPRO Is a Great Choice for Your Large-Scale Storm Loss!

5/22/2019 (Permalink)

Relying On SERVPRO 

In the event of a major storm, fire or flood in Elizabethtown, Ky, commercial property owners may obtain a faster and more professional response from a local franchise location of a national restoration company. Here are three reasons to choose SERVPRO to handle catastrophic loss.

1. Many Franchise Locations

SERVPRO has more than 1,700 franchise locations. This means that the closest professionals can arrive on site in four hours or less, which may be faster than other regional mitigation and restoration services. In the event of widespread damage such as flooding or storm damage, additional experts and equipment may report from nearby locations. In that case, several franchises will come together to meet your needs.

2. National Corporate Support

The backing of one of the nation's leading mitigation and restoration companies enables local franchises to be better trained and equipped than most independent companies. Insurance jobs are only offered to locations that satisfy all of the requirements of a 21-point Participation Agreement. This oversight and company-wide services such as the Claims Information Center elevate the standard of service and make SERVPRO the right choice in the event of catastrophic loss.

3. Industry-Leading Standards

This national corporation is also a certified training school for the Institute of Inspection Cleaning and Restoration. Each franchise must employ at least one technician who specializes in a particular area such as storm damage to maintain certification. The IICRC requires technicians to obtain continuing education credits to ensure that professionals keep up with current best practices in the mitigation and restoration field. This means that the work performed by these employees should be up to the highest standards in the industry.

All of these factors enable SERVPRO of Hardin/Larue Counties to respond to catastrophic loss caused by fires, flooding or storms faster and more effectively than independent mitigation or restoration companies. Within one hour of contacting the national corporation, property owners can expect a response from a franchise in Elizabethtown, Ky.

Isn't All Water the Same?

5/22/2019 (Permalink)

Warmer months can bring large amounts of rain to the Elizabethtown, Ky area. When this happens, it can sometimes result in flooding. When filing a water damage claim with your insurance, it is necessary that claims have accurate assessments of the damage sustained to a property. Pre-testing water damage can help you deliver an accurate insurance claim.

1. Water Categorization

Water categorization refers to the type of water and its level of contamination. There are three categories.

  • Category 1 – White Water

White water is considered clean water. It comes from a sanitary source, but prolonged standing could lead to contamination from other sources.

  • Category 2 – Gray Water

Gray water is contaminated water. This water presents as a darker color and likely has unsafe levels of chemical and biological matter. Avoid contact with the skin and do not consume as it may make you ill.

  • Category 3 – Black Water

Black water is contaminated and dangerous. This water is likely contaminated with sewage and other toxic chemicals. Contact or consumption could cause serious illness or disease.

2. Category Classification

Pretesting will also provide a classification to the damage. Each category and level require different restoration and mitigation practices which effects price. There are four classifications.

Class 1 water damage means minimal exposure. This means that water is affecting a small area of a room and that there is minimal absorption into the surrounding materials.

Class 2 water damage involves an entire room and a lot of water absorption into surrounding materials. 

Class 3 water damage involves the highest level of water absorption. This level of damage typically requires significant repair or replacement of all materials in the space.

Class 4 is more related to drying times than water damage. This level involves specialty drying equipment and times due to deep pockets of saturation.

Pre-testing provides an overview of the damage inflicted on a property. The higher the category and classification level the more extensive the repair. Therefore, testing the water before a restoration provides an accurate picture and price point for the claim being made.

Three Steps for Minimizing Damage From a Broken Pipe

5/22/2019 (Permalink)

Many homes in the Elizabethtown, KY, area may have to deal with the possibility of bursting pipes when cold weather hits. Knowing what to do before such an event occurs may help you save valuable time and prevent excess damage. Here are a few steps you can take.

1. Turn Off the Water

In the event you need to fix broken pipe in your home, the first step is to turn off the water to the area. Many supply line switches should allow you to turn off the water only to the affected area instead of the entire house. However, when in doubt you may want to turn the water off altogether until a professional has time to look at the break.

2. Contact a Professional

The damage caused by bursting pipes can include flooding and water damage. In a situation like this you may want to contact a local restoration service to conduct any cleaning and repairs. These professionals will know what to look for, and have the tools and knowledge needed to get your home back in order.

3. Contact your Insurance Company

If your home has damage from water you may want to contact your insurance company. Many homeowners policies include coverage for accidental breaks and flooding, and they may also cover the services of a restoration professional. It is your responsibility to know exactly what is in your policy, but if you have questions your insurance agent may be able to help.

In the event you experience bursting pipes in your home there are a few steps you can take to help prevent excess damage. First turn off water to any affected areas in order to prevent further flooding. Contact your local water damage professional for cleanup and repairs, and then contact your insurance company. If you have any question a professional may be able to help.

Simple Steps to Help Prevent a Fire in Your Home

5/21/2019 (Permalink)

1. Don't smoke inside when you're sleepy. This is especially true when seated on a couch or in a bed. Smoking accounts for 24% of home fire fatalities. 

2. Don't leave portable space heaters unattended. They account for another 24% of home fire fatalities.  

3. Don't leave the room if you're cooking. Stoves and cooking equipment are responsible for another 15% of home fire related fatalities and account for the most common cause of home fire injuries. 

4. Make sure matches, lighters and other fire products are put away where young children can't reach them. Children under 5 are eight times more likely to die in a fire caused by playing with these type of products than an older child or adult. 

5. Have a plan!

What do you do if you have a fire?

1. Get out! Get out and to a safe place before doing anything else. 

2. Have a pre-determined meeting place in mind where firefighters will see you and meet there immediately after getting out.

3. Call 911

4. Account for all family members.

5. Do NOT go back inside. 

Does Your Family Have a Fire Escape Plan?

5/21/2019 (Permalink)

Home fires can be devastating. There's something about your hometown that creates a feeling of safety and many people in Elizabethtown, Ky feel like it couldn't happen to them. That all changes when they find themselves in the middle of an emergency. To prepare, every home should have a fire escape plan. 

These tips can help you get started.

1. Know Two Ways to Get Out of Every Room

According to the Red Cross, every member of the household should know another way to escape a room if the door is blocked. This often involves climbing out a window. When smoke is pouring in, you don't have time to think. Developing an alternate way out in advance can save your life. Don't forget to include windows as a viable escape option as well as doors as keep an escape ladder in second story rooms. 

2. Practice

The faster you move, the better and it can be hard to navigate your route when you're panicked and visibility is low. It's a good idea to practice your escape route a few times a year to make sure every member of your household can escape quickly. This is especially beneficial for younger kids who might struggle climbing out of windows. Consider getting an escape ladder to store in higher level rooms or installing one under your windows.

3. Establish a Meeting Place

Every good emergency escape plan should include a meeting place outside the home, such as a tree or a nearby house. This is a good way to make sure every member made it out safely. From there, you can call the fire department, and a fire restoration company that can begin getting your property (and your life) back to normal. 

Developing a fire escape plan is the best way to make sure every member of your household understands how to respond during an emergency. With adequate preparation, hopefully, the only damage during this event will be to your possessions.


3/21/2019 (Permalink)

The Importance of Fast Extraction of Mold!

Home and business owners place a lot of their faith in their buildings when they place the orders to supply their shops with items and goods. While you might have made the substantial initial investment a long time ago, every item that you have for sale within the shop represents part of that financial arrangement that you have with your supplier to make good on your end of the agreement. When water loss incidents occur within the home or property, you need to act immediately to protect this investment from irreparable damage. Our professionals are readily available to help!

While you cannot predict when you might need water or mold removal, the faster that you can secure this service, contain and appropriately clean the area, the less of the items and stock throughout your home or property that can become directly impacted. Our SERVPRO professionals can work quickly to offer effective mitigation solutions including fast extraction when you need it the most.

When we first come into your building, part of our team works to set up the extraction equipment required to begin removal and restoration efforts while another portion of our crew can work to remove at-risk contents from the affected area. Without a widespread situation, much of these moved items can get stored in a different area of your store unless they require focused drying and cleaning attention.

Our SERVPRO technicians on site determine the best equipment for the severity of the water damage, ranging from mobile wet-vac units with extraction wands to gas-powered trash pumps and our extractor truck. With effective removal of excess water, our team can get to work on thoroughly drying the damaged area and protecting your building from potential reconstruction or remediation needs.

While there are many concerns when your home or property suffers a water loss incident, the investment that you have made and contents of the property is our upmost priority for our SERVPRO of Hardin & LaRue Counties teams, as well. We have efficient extraction and drying equipment to get your doors back open quickly. Give us a call anytime disaster strikes at (270) 360-0448.

We Respond Faster to Water Damage - Day or Night!

3/21/2019 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Hardin / LaRue Counties provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Hardin / LaRue County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (270) 360-0448

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious bio hazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and bio hazard contaminants pose serious risks to occupants.

About Us:

SERVPRO of Hardin / LaRue Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How to Remove Debris From Your Fire Damaged Home

3/21/2019 (Permalink)

Once a disaster has impacted your home, you work to understand that steps necessary to return your property to pre loss conditions. Ultimately, in the case of fires, much of the work that needs to happen falls into the skilled hands of professional restoration technicians like ours. The question becomes who is going to cover the costs of restoring the property, whether this falls into the coverage that you pay for when you have home insurance, or if it becomes an out of pocket expense.

With the often widespread fire effects throughout your property, even fire debris removal can feel overwhelming to a homeowner. Our SERVPRO professionals can help with an honest assessment of the damage and the best approach to restoring the property as efficiently as possible. Your insurance provider requires documentation, evidence, and photographs to approve a claim for your home to get the restoration paid for, so calling our experienced team first can be a time and money saving option.

Also, by getting our professionals to your home quickly, we can implement our mitigation tactics which can keep the damage from getting worse. We have equipment designed to clean up potential water damage, improve air quality, and remove hazards that could exist from the fire spreading throughout your home. Our safety-conscious SERVPRO technicians have full-body personal protective equipment that can keep them safe through these initial efforts.

Often basic home insurance policies from major providers includs fire debris removal coverage. To know for sure, you can call your agent directly to walk you through the details of your specific policy. This removal is critical to begin restoration as it removes overly damaged components and potential health hazards from the property and provides a safer environment for our technicians to restore.

With fire damage, there are no two homes to be affected in the same way. Let our highly trained SERVPRO of Hardin / LaRue fire restoration specialists offer you comprehensive service from our initial inspection through the return of your restored home. Call us anytime -day or night - at (270) 360-0448.

Identifying Potential Sources of Mold Damage in Homes

3/21/2019 (Permalink)

Mold growth is a frustrating problem to deal with in homes because of the effect it can have on your property and family. It can cause damage to walls and floors, leading to unpleasant odors, and even have health implications on your household.

If you suspect the presence of mold damage in your property, contact SERVPRO as soon as possible. We are a trusted company in the restoration industry, and our technicians are up to par with IICRC guidelines to ensure a seamless mold remediation process. We also have high tech cleaning equipment that is available on demand, all in our dedication to restoring your home to standard conditions as fast as possible. 
To eliminate mold damage in the house, you first need to understand where mold is most likely to develop unnoticeably. Window sills are especially prone to mold growth because they provide ideal conditions for its survival. Window sills allow condensation to build up throughout the year and unless the windows are open, there is not sufficient air circulation for evaporation to occur. Dirt accumulates on the sills and window tracks, providing food for the mold. It is advisable to wipe out this condensation and clean out the dirt on a regular basis. 
Refrigerator drip pans are also good places to look for mold damage. All refrigerators come with drip pans that collect condensation along with food particles and spills. This combination of food and moisture in an area with poor air circulation provides a conducive environment for mold growth. If the mold growth is excessive, SERVPRO technicians can come in and clean it up using special antimicrobial products. 
Mold damage can also develop inconspicuously behind wallpaper. Mold and mildew feed on cellulose, which is commonly found in drywall, wallpaper, and paste. Identifying mold growth behind the wallpaper is difficult unless it is peeling off in certain areas, or you are detaching it from the wall. 
Removing and treating mold-damaged wallpaper should be done by trained professionals to avoid contamination with mold spores. Our mold damage remediation experts can treat the surface with high-quality adhesives and a mold-resistant primer before new wallpaper is installed. As a general rule of thumb, do not put wallpaper in places exposed to moisture such as the bathroom or kitchen. 
Mold growth can overtake and overwhelm your home in a matter of days. That is why SERVPRO of Hardin / LaRue Counties is dedicated to fighting and eradicating all signs of mold damage as soon as they appear. For emergency services, call us today at (270) 360-0448.

SERVPRO Biohazard and Crime Scene Cleanup and Restoration

3/21/2019 (Permalink)

SERVPRO professionals are trained to safely and effectively removed bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO professionals help turn unsafe environments into clean, safe homes, and offices.  

Blood-borne Pathogens

SERVPRO professionals remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO technicians thoroughly clean, disinfect, and deodorize the structure.

Methamphetamine Labs

Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO professionals follow federal and state guidelines to properly clean all surfaces.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO professionals can clean and restore your property and contents.

Arson and Vandalism

SERVPRO professionals are recognized as leaders at helping property owners recover quickly from fire and water damage. SERVPRO also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Sewage Backup

Sewage backups and black water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. SERVPRO of Hardin / LaRue Counties professionals remove the sewage, contaminants and moisture, disinfecting as they clean. SERVPRO professionals help ensure the structure is properly cleaned, disinfected, and deodorized.

Commercial Water Damage

3/21/2019 (Permalink)

When it comes to any mitigation work in a commercial setting, getting it done fast and right is essential to overall functionality. A definite bonus to those items is being able to work quickly enough to save the content of the business like furniture, desks and computers.  SERVPRO is in the business of restoring items....not throwing it away and buying a new one.  If an item can be saved or restored to like-new status it is worth the time to do so.  This is especially important to our customers and also the insurance company.

We take extra special care to protect items from damage while we do work, whether that is content shifting and covering items at the loss or boxing it up to clean up back at our shop.  Our content specialists do amazing clean-up on a wide variety of materials and types of damage.

SERVPRO of Hardin / LaRue Counties is very proud of keeping the "restore" in restoration!

Give us a call today at (270) 360-0448

What to Do after a Commercial Water Loss

11/29/2018 (Permalink)

The harsh truth is that a water damage disaster can occur at any time – day or night.

In such an unfortunate circumstance, you may be forced to close down your business for a while as you try to get things back in order. You will certainly incur significant losses in terms of productivity and revenue.

If you fail to handle the commercial water damage properly and early, you can be faced with more losses and property destruction.

Fortunately, if you stay calm and take the right steps to mitigate the damage, you can save yourself a lot of stress and money. Knowing what these steps are, makes the difference between having to rebuild afresh and doing a few repairs.

So, what should you do after a commercial water disaster?

4 Important Things to Do After Commercial Water Damage

1. Switch Off the Main Power Supply

After a water disaster, the last thing you want is more emergencies. If you don’t switch off the power, you risk getting yourself or your employees electrocuted.

Maybe you will be smart enough to avoid the electrocution, but what about the risk of a fire outbreak?  We all know that water plus electricity equals double trouble.

If you are not able to safely switch off the power, unplug all your electrical appliances from their sockets and move them to higher areas of the room like counters or office desks to prevent them from coming into contact with water.

2. Use Disinfectant When Necessary

If the flooding in your commercial building is caused by a burst sewer pipe (which is usually the case), avoid drying the water with a rag. We know that you may want to get things back in order as soon as possible, but this is not the way to go.

The water is full of bacteria and harmful to your health. Instead, use a disinfectant on hard surfaces such as furniture and leave the general clean up to professionals.

3. Salvage and Dry Important Items

When your business property is affected by water damage, mold and mildew are things you’ll certainly worry about. Moreover, the more your furniture and equipment stay in the water-logged building, the more they get damaged.

You will need to take out wet items to dry and prevent mold growth. Do not stress about the walls or ceilings at this point. Just focus on saving what you can actually salvage from the situation. Also, ensure you save important paperwork and backup your electronic data (in case you didn’t).

4. Contact Your Insurance Provider

You need to notify your insurer of the water damage shortly after the disaster strikes. Be sure to describe the degree of damage, when happened, and the required repairs.

Provide as many details as you can, because this will be useful when seeking compensation. Sometimes, insurers may ask for photographs and videos of the damaged items as proof. So, ensure you document the damage before you start moving things.

5. Seek Commercial Restoration Services

You may have sun-dried some of your wet items, but this is not enough. They still need to be disinfected and given a proper restoration. Moreover, things like removing molds on walls and ceilings will require some professional expertise.

This is where SERVPRO comes to your rescue. This well-trained and equipped team will drain excess water from your premises and completely dry the whole place. They will also assess the extent of the damage and make necessary repairs. 

Additionally, they will have your property smelling fresh with their top-of-the-line odor removal techniques. With their excellent and affordable services, you will not need to rebuild afresh. That’s too expensive and time-consuming – a simple restoration from experts will do. 

Winter Storm Preparation Tips

11/29/2018 (Permalink)

Do you know how to properly prepare for an oncoming winter storm? If you live in the Hardin County area, you know how important preparation is when it comes to these winter storms.

The first thing you need to do is make sure that all of your pipes and water mains are thoroughly protected against freezing. You can call on a professional storm damage control service to help you in this regard. SERVPRO of Hardin/Larue specializes storm damage prevention.

Preparation for Winter Storms is a Must in the Hardin county area.

There are several key things that you will need to do in order to make the proper preparation for possible storm damage in your area. The first thing you will need to do is make sure that your pipes are in good condition.

A team of winter storm experts can show you how to weather-proof them so that they will not freeze. It's a good idea to replace any pipes or fitting that are showing cracks or other signs of age.

Make sure that all of your heating systems are in good running order. If they have not been cleaned in quite some time, you will need to see to this to help prevent possible fire damage. You can call on our team of experts to help you in this area.

Your next step should be to install a new set of storm windows. These should be fitted with a plastic lining on the inside. This will help to provide an extra layer of insulation that will work to keep the cold outside air from entering your home.

You will also need to make sure your home is properly insulated. It's a good idea to caulk and weather-strip all of your doors and windows.

Winter storms can be extremely unpredictable. Pipes, fixtures, and sewage systems that lasted through a previous storm may not make it through the next one. If you have any doubts about the ability of your home to survive severe storm damage, call an expert to help you get ready for it.

SERVPRO of Hardin/Larue is ready to answer questions and help you to get your home up to speed. If you live in the Hardin County area, call for an appointment and visit from our friendly service team today. 

Ice causes Water Damage

11/29/2018 (Permalink)

Winter in Kentucky is coming ! This winter season storms my cause damage to homes in the area. SERVPRO of Hardin/Larue is here to help! Our crews were on standby to help the residents of these counties in a storm situation.

One home in Hardin county had an ice dam form on the roof. Water seeped into the attic and walls. Snow needed to be removed from the roof so that the source of the water could be taken care of.

Our crew was onsite to make sure all water was extracted and to dry the walls, ceiling, and floors. The wet insulation needed to be removed from the walls and ceilings.

SERVPRO of Hardin/Larue can help you in a storm situation! You can call us at 270-360-0448 or all of your water mitigation needs.  

Top 5 Culprits for Commercial Roofing Leaks

9/2/2018 (Permalink)

Sitting in the entryway of the Advertising firm's office John felt a light sprinkle hit his hand as he was checking his email.

"Maybe it was just in my mind" he said to himself as he brushed the feeling off as accident.  Then cam another drip....and another.....John looked to the ceiling to find one of the ceiling tiles with a ring of moisture.

There were strong winds and rain in the prior week but today was sunny and not a cloud in the sky.  It was obvious to John that something wasn't right so he contacted his building's maintenance manager and asked him to take a look.

The maintenance manager knew the water was coming from the roof , and that it was probably one of the 5 problems that normally cause water damages in commercial roofs.






Once the source was identified the work began to clean up the damaged building materials that the leak had caused.  Trying to do this while still keeping the office running meant calling SERVPRO to help mitigate the damage.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.


SERVPRO specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Do you know where your Shutoffs are?

9/2/2018 (Permalink)

Knowing where your shutoffs are in your commercial building could save you thousands of unnecessary damage to your building.

Often times building owners will rely on the Fire Department to come in and shut off the water to the buildings once a loss has occurred.

Knowing where your shutoffs are and clearly marking them enables the building owner to shut off water several minutes before first responders can.

In the case of sprinklers that malfunction and turn on, just 1 minute less of water flowing could cut days off of a drying project.

If you don't already , make sure you put together a plan of where the following shutoffs are:

  • Gas

  • Water

  • Electricity

Commercial buildings often times require elevated training and equipment to dry and repair.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints.

We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.


SERVPRO specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Routine Fire Sprinkler Inspections are important to your building's health

9/2/2018 (Permalink)

Of the many tasks assigned to a Maintenance Manager, making sure the building's sprinkler system is in proper working condition is on the top of the list.

Fire suppression during a building fire replies on the sprinkler system doing it's job of containing/eliminating the fire.

Different types of materials within the structure, along with the amount of time the materials were in contact with the fire, will affect the level of damage that a building incurs.

Once the fire is extinguished, knowing how to properly mitigate and repair the building with the various materials in it is important.

If you find yourself needing mitigation for your fire damage give SERVPRO a call today.

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Sometimes your Kitchen just needs to Vent

9/2/2018 (Permalink)

We’ve all been there, it seemed like a good idea to cook the bacon on High heat but that Text from a friend or the person that distracted us from our stove was enough to make it happen.

“It” is that smell that enters your nostrils that makes your hard race as you run to the stove and turn down the heat.  As you fan smoke away from the pan you realize you’re spreading this smoke into other parts of the kitchen.  You reach for the fan and turn it on for the first time in a while.  

Cranking the knob up to high you look over at the smoke detector and the race is on.

“Will the fan suck up the smoke before it gets to the smoke detector and informs everyone in the house you’ve just burned the bacon?”

The Kitchen Fan is mostly a Reactive function in the kitchen.  It rarely gets turned on until smoke comes out of a pan or that pot of water starts to fog up the room.  

The perfect time to turn on the fan is actually Before you turn on the stove and start cooking.  The main purpose of the fan is to eliminate heat and odors from the cooking that you’re doing.  The moisture and odors tend to stick to the walls of your kitchen.

The odors and moisture builds up and can turn your kitchen area into a feeding ground for microbial growth.  

How do you reduce the chance for moisture and odor issues in your kitchen? Be proactive and turn the Fan on every time you turn the stove on.

If you ever do run into issues in your Home or Commercial building reach out to SERVPRO and we’ll come out and take care of you.

Poorly Ventilated Attics encourage mold growth

9/2/2018 (Permalink)

The main cause of attic mold is improper ventilation. In cold climates, when homeowners heat their homes in winter, hot air usually escapes through the attic.

This occurs efficiently in attics with proper ventilation, but attic mold can occur if the hot air meets the cold surface of the attic roof and creates condensation.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Excessive crawl space moisture can cause mold growth to occur

9/2/2018 (Permalink)

With excessive crawl space moisture, mold will grow at a rapid pace. Crawl space mold can be damaging to your home's structure, your flooring, and anything else located in the area. 

Mold survives on organic materials, such as wood, and when it's damp it provides the perfect environment for growth.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today

Use extra caution when navigating flooded roads during a storm

9/2/2018 (Permalink)

Driving on the roads during a storm doesn't seem like that big of a deal to some.  Getting home is often the biggest concern on someone's mind and choosing an alternate route just doesn't seem efficient.

When flood waters raise it is hard to distinguish just how high the water level is.  Underestimating the power of a few inches of rain has left more than one driver stranded in the middle of the river flowing road.

Always pay attention to the emergency ponderer's warning signs on roads and back trails.  Using extra caution when signs aren't present reduces the risk of being stranded as well.

When water levels flood roads and buildings sustain damage, SERVPRO is your choice for repair and mitigation.


Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today

When the Power is Out, the Generator should Stay Out as well

9/2/2018 (Permalink)

When the lights start to flicker one's first instinct is to grab the flashlights to be ready if the power goes out.

There is a large number of homeowners and businesses that own generators that can keep the vital systems in a building running.

The generators, which run on gas, exhaust fumes very similar to your automobile.  Making sure these fumes don't come back into your home is extremely important.

Generators should be placed Outside in order to exhaust the fumes out into the open.  Even putting the generator in the garage is not safe practice, the generator should be outside of the home and venting away from any fresh air inlet.

When the power goes off and your property sustains property damage, call SERVPRO to do your repairs and mitigate the damage.

Top Tips for Maximizing Your Generator’s Lifespan

8/22/2018 (Permalink)

Whether your business is in a tornado zone, a region that experiences blizzard conditions or somewhere in between, a generator can be an essential lifeline when power problems arise. Commercial models are usually well-built machines designed to be in service for the long haul. In fact, many can sustain 10,000-30,000 hours of operation time. Depending on how frequently it’s utilized, that could be the equivalent of 20-30 years. However, like an automobile, conducting routine maintenance is necessary to achieve this maximum lifespan.

Why Preventative Maintenance Matters

No business owner or manager wants to be forced to shut down operations because of power issues. Completing annual routine maintenance on your supplemental power source can prevent this dilemma by identifying generator problems before they become disruptive. In addition, you can schedule maintenance checks around your business schedule, minimizing interference with productivity and normal operations.

Maintenance Checklist

During preventive maintenance service, your generator should be checked from top to bottom. The checklist includes the following items:
• Examining the fuel and coolant systems for adequate fluid levels and leaks
• Ensuring components are adequately lubricated
• Inspecting batteries and terminals for corrosion
• Checking the alternator and transfer switch 
• Changing the engine oil and filter
• Replacing air and fuel filters
• Verifying that the drive belts have the appropriate tension
If you have a diesel unit, your technician should also check the fuel/water separators and service as needed.

Monthly Inspection

In addition to completing annual service, a quick visual monthly check is also extremely beneficial, especially after prolonged use. A monthly exam should include a review of the following details:
• Checking for cleanliness around the unit and removing any debris or rodent habitats
• Inspecting oil and coolant levels
• Assessing fuel level, if your system runs on diesel or propane
• Confirming there are no loose clamps or wires

Sump Pump Failure & Homeowner's Insurance

7/1/2018 (Permalink)

Imagine the potential damage to your home should your sump pump stop working for any reason; whether it be due to a power failure during a spring storm, or the simple mechanical failure of the pump itself.  Without a functioning pump to pump the water out of your sump crock, and up out of your home, the crock will overflow into your basement, soaking your carpet and drywall if your basement is finished, and possibly destroying furniture, important documents and anything else you may have stored in your basement.  And depending upon things like the water table and soil conditions in your area, the elevation of your home, and the amount of time the pump is out of order, the amount of water can be significant, causing havoc even in an unfinished basement.        

Many people may assume that their homeowner’s insurance will cover this type of damage.  But did you know that in most cases, a standard homeowner’s insurance policy does not provide coverage for water damage caused by sump pump failure.  However, this type of coverage can be very affordable and can easily be added on to your standard homeowner’s policy in the form of what’s called an endorsement.  When this type of endorsement is active, it provides for coverage of property damage caused by water that has managed to back up and into your home from pipes, sewer systems, drains, sump pumps, water-service, or any additional system that transfers fluids to and from your home.  Now is a perfect time of the year to check with your insurance agent to see if you have this important coverage.    

Sump Pumps: How they Work & Why they're Important

7/1/2018 (Permalink)

Did you know that water below ground can be a threat to your foundation?  That’s where your sump pump comes in. 

In-order to understand how a sump pump works and why it’s important, it’s helpful to first understand the home building process.  After a hole is dug by an excavator for a basement, the next step is to put in foundation footings.  Foundation footings in Kentucky are typically a poured cement slab, often reinforced with rebar.  The footings are poured into the excavated trench essentially in an outline of the foundation walls.  The footings provide a foundation upon which the cement bricks of the foundation will be laid, or upon which the cement walls of the foundation will be poured, depending on the type of basement wall construction used.  The soil upon which these footings are poured needs to stay at a consistent moisture level to prevent settlement, heave, or differential movement.  That’s where the sump pump and it’s supporting system comes into play.

A drain system is installed around the perimeter of the foundation/footings.  This drain system is essentially a system of pipes (surrounded by crushed stone) with holes in the top that collect water that is heading towards the foundation walls.  The water that is collected in these pipes is redirected into a sump crock in the basement, where a pump then pumps the water up and out of the basement.  Proper installation and maintenance of this entire system is essential to keeping a basement dry and stable. 

Hot Water Heater Leaks

7/1/2018 (Permalink)

Most of us rarely think about our hot water heaters until they either fail to give us hot water or they leak all over our basement and cause significant damage. But in fact, due to the nature of what they due, water heaters are prone to leaks and often cause significant damage to your basement, especially if your basement is finished.  It's a much harder clean up if you have wet carpeting and drywall versus cement floor and walls.  

Hot water heaters operate by bringing cold water into the tank at the bottom.  This water is then heated using natural gas, propane, fuel oil or electricity.  The hot water then rises to the top where it is released to wherever warm water is needed in your home, while more cold water comes back into the tank to replace it, and the cycle continues.  This process results in various spots where water can leak.

  • Whenever you have a plumbing connection or plumbing lines, you have the potential for a leak and there are several near your water heater
  • Because water is being heated, water heaters have a temperature & pressure relief valve.  These valves can be faulty and cause a leak, or they can leak due to excessive pressure, overheating, or becoming stuck
  • Your water heater has a drain valve.  This drain valve can fail to close completely and can cause leak.   
  • If you have an electric water heater, leaks can occur due to a loose heating element or a bad gasket
  • The tank itself can corrode and water can leak out the bottom

To protect yourself from significant water damage from a leaky hot water heater, you can install an automatic water shut off valve.  Moisture sensors are placed on the floor near or under the water heater.  If a leak is detected, the sensors send a signal to the control box which in turn closes the valve, shutting off the water supply.   

8 Common Causes of Water Damage

7/1/2018 (Permalink)

Busted/Leaking Pipes

Having leaking or broken pipes is a major cause of water damage in residential and commercial buildings, making them one of the most common causes of water damage.  Clogged and backed up toilets create a buildup of pressure in the pipes, which leads to the busting/leaking of these pipes.  Another common problem that can develop is with garbage disposals.  If a garbage disposal isn’t working correctly it is often due to leaks near the bottom of the unit and floods cabinets with a nasty concoction of food waste and water.  Roots from trees and plants around your house can spread into sewer lines causing them to break.  Lastly, keep an eye out for old and rusty pipes as they are most prone to leaking.

Plumbing Problems

The good thing about potential plumbing problems is they can be prevented fairly easily with an occasional look over of pipes under your sink or in your basement.  Although sometimes plumbing issues are nearly impossible to detect since some pipes are hidden behind walls.  Normally these pipes cause trouble because of hoses and pipe joints that aren’t fully connected.

Crawl Space, Basement & Attic Concerns

Basements, attics, and crawl spaces are some of the most prone areas inside a house for water damage. This is in part due to the lack of temperature controls in these areas.  Humidity levels in a basement can rise over the course of time with aging infrastructure and hydrostatic pressure buildup.  When it comes to crawlspaces and attics, these areas foster dark and damp environments which are ideal for mold growth.

Malfunctioning Household Appliances

The two most common appliances that cause water damage in homes are washing machines and hot water tanks.  Other appliances such as refrigerators, dish washers are also at risk of failure.  Keep an eye on these old appliance’s pipes.  With the heavy usage of these electronics their pipes can start to rust and crack faster than other pipes around your house. 


HVAC stands for heating, ventilating, & air conditioning units.  Specifically air conditioners, due to their use of constant water flow, require regular cleaning and maintenance.  When left unkempt moisture can easily buildup leading to water and mold damage. 

Weather or Natural Disasters

This is the trickiest cause to deal with.  There is little predictability when it comes to natural disasters and weather related problems.  Take note of your environment where you live and determine which severe weather conditions are most likely.  Once you’ve identified the most concerning natural disasters in your area, take the necessary precautions to help prepare your home.  The most notable, natural water disasters include flash floods, severe storms, and hurricanes.  Don’t be reactionary, be anticipatory.


An often overlooked cause of water damage is gutters.  Due to their presence being on the outside of the house and cleverly tucked around the home it becomes a problem of, out of sight, out of mind.  During the summer and all throughout fall debris in the forms of branches and leaves star t to flutter around the air.  As debris falls it can gather into drainage gutters and get caught, creating blockage.  As rain comes it is no longer able to be filtered away from the side of the house.  It begins to flood over the gutters and stream down the side of the house.  Additionally, if your gutters have any cracks they may be rendered ineffective.  As water flows through the gutters it’ll start to drizzle out of the crack and onto the building instead of down and away from it.   This constant flow of water can lead to the deterioration of walls due to constant wetness.  Even worse, buildup can form around the structure of the home, leading to water leaking into the home (such as the basement), resulting in constant leaks or mold.

Flat Roofs

If you have a home with a flat roof you are at a higher risk of experiencing water trouble on your roof.  Most flat roofs are built with a minor incline to prevent rainfall from forming standing water on the roof.  This slight incline allows the water to drain off the roof.  Flat roof water trouble comes when debris, manmade and from nature, starts to accumulate on the roof.  With enough weight this can cause enough pressure to the weakest points of the flat roof which can cause the roof to warp ever so slightly inward.  Water will start to pool up on the roof at these warped areas.  During the coldest times of the year water can start to freeze up near the drainage point of the flat roof.  Ice dams start to form, preventing the drainage of water from the roof.  If this goes on frequently and long enough water can start to damage the roof of your house and eve n create cracks which turn into leaks.  These leaks cause moisture to seep into the ceiling of your house.  The problem turns from standing water on your roof to water damage and mold damage on the roof and ceiling of your home.

Signs You Have a Mold Problem in Your Business

5/21/2018 (Permalink)

Discovering you have a mold problem can be a bit overwhelming at first. Before you sell your company, hire a professional to assess the situation. You may notice an odor or react to a mycotoxin in the mold.

Warning Signs

It is important to recognize the warning signs of mold before it takes over your home and affects your company. 

Smell – Mold has a pungent, musty odor. If it is in one area of your building, you might notice a distinct smell when you enter that part of the property. It is not always visually apparent. Mold can grow behind wallpaper, inside walls and under the carpet. If you notice an unusual and persistent odor in your property, contact a professional to perform an inspection.

Sight – Watch for the appearance of mold. It may be black, discolored, fuzzy or slimy. You will notice a suspect area growing overtime. Like most fungi, it likes damp areas. Regularly check and clean areas that have a high humidity or tend to collect dampness.

Health – Because mold is not always visible, it may not be apparent that you have a mold problem. If you notice a musty odor when you are at the office or you spot water damaged areas, you may need to hire a mold remediation specialist. If you do have a mold problem, you may notice that you feel better when you are away from home. 


Organisms of the fungus kingdom, like mold, produce toxic secondary metabolites called mycotoxins. 

Things to Know

The best way to prevent mold growth is to control the moisture in your home. Molds can be found almost anywhere and are able to grow on most surfaces, so keeping an eye out for it is essential to keeping you and your employees. 

5 Steps To Prepare Your Home for a Fire

5/21/2018 (Permalink)

Most people take active measures to prevent house fires, but not many people have implemented fire preparation techniques. Yet, fire prep is just as important as fire prevention, and in fact may be more so when it comes to protecting your home and loved ones. If you have yet to implement fire safety procedures, it’s time to do so. Below are five things you can do to get started: 

• Test your smoke alarms. 
• Plan an evacuation route. 
• Teach your children what to do in the event of a home fire. 
• Devise a communication strategy. 
• Practice. 

Test Your Alarms

Though your smoke alarms should inform you when they’re low on batteries, it doesn’t hurt to check them periodically. Test them once a month, and to err on the side of caution, replace their batteries at least once a year. 

Plan an Evacuation Route

This should be at the top of your fire preparation list. Identify all possible exits for each room in the home and make sure that each family member is aware of where those exits are. Designate a family meeting spot outside. 

Teach Your Children 

If you have young children, show them what the fire alarm sounds like and advise them on what to do if they hear one. Inform them of evacuation routes as well. 

Plan a Way To Communicate

Put together an emergency contact list and make sure that all family members know who to contact if they cannot find one another. Have your young children memorize important phone numbers, beginning with 911. 


The best way to ensure that all family members know what to do in the event of an emergency is to practice. Host a fire drill every couple of months and devise different scenarios. In doing so, you can increase the odds that everyone knows what to do and how to escape in a real emergency. 

Your SERVPRO fire remediation team or local fire department can review your fire preparation plan and provide additional tips for how to improve it. Don’t cut corners when it comes to fire safety and start planning today. 

Tips for Creating a Fire Escape Plan

5/21/2018 (Permalink)

A fire usually happens without warning, so it is important that you are prepared and have a fire escape plan in place before you need it. Knowing how to create an emergency escape plan is the first step, because you want to ensure that the one that you design will be able to get you, your family and your pets out safely and quickly should a fire ever occur.

Fire Alarms

You should have fire alarms outside of all bedrooms and on all levels of the home. This ensures that everyone will be able to hear them sound if a fire happens. Every season, test them and change the batteries so that they are always fresh and working properly. 

Prepare and Practice Your Escape Plan

Everyone should play a role in the creation of an escape plan so that they know it. Write it down and put it in an area where people can see it daily, such as on your refrigerator. When you are creating and practicing your plan, give each family member two escape routes. You also want to have a meeting spot for everyone to go to that is safely away from your home.

Once you have a good fire escape plan, it is important that the whole family knows what to do. This means occasionally practicing it, just like the fire drills you used to do when you were in school. According to the American Red Cross, only 26 percent of American families have created a plan and practiced it. 

Now that you have this information, it is time to get your fire escape plan in place. Get the entire family together so that you can work on the plan together. It is also a good idea to practice your plan every now and then so that it remains fresh in everyone’s mind.

5 Things You Need to Know About Mold

5/21/2018 (Permalink)

Mold can spread if moisture is present.

As a homeowner, you don't want to hear that there is black mold in your living space. The thought of mold growth may terrify you. It's true that this fungus can be a problem, but the spores themselves really aren't that scary. If you talk to any residential mold professional, you'll learn a few important things about this growth.

1. It is everywhere. Mold already exists in your home. This doesn't mean you need to call in a remediation team right now, but it does mean that the spores naturally occur both indoors and outdoors. You can never have a mold-free house because the spores are always around.

2. It requires water. While the spores may be everywhere, mold cannot thrive in every location. Water is a key ingredient for mold survival. If you have been dealing with a moisture problem in your house, even just high humidity, you may be inviting colonies of mold.

3. It can travel easily. Part of the reason spores can be everywhere is because they travel through water, in the air and on humans and animals. You may introduce mold to your home without realizing that a few spores caught a ride on your shoes.

4. It may have a smell. Some molds, particularly black mold, are associated with a musty odor. This aroma may be what clues you in to your growth. However, this fungus can exist without a tell-tale smell.

5. It needs to be dealt with quickly. Because mold is everywhere and can spread easily, a mold cleanup crew should be called as soon as you suspect the growth is in your house. If not taken care of right away, it may spread to other rooms and the remediation process may grow.

Black mold is something that no one wants to find in their home, but sometimes it finds a way to show up. The more you know about mold the better prepared you will be to take care of the problem.

Which Types of Mold Grow in Houses?

5/21/2018 (Permalink)

There are many different types and subspecies of mold that may grow in a house. If you have found mold in your home or smell an odor that leads you to suspect the presence of hidden mold, you should contact a certified service that provides testing, clean-up, and restoration services. Skilled professionals can determine whether mold growth poses a risk to any member of the household and limit your family's exposure. 

Aspergillus is a common genus of mold found on food such as bread or potatoes and in HVAC systems. This type of mold is highly aerobic and depends on the presence of oxygen in order to thrive.
Cladosporium is black or green mold growth that often forms on air ducts, toilets, or painted surfaces in high humidity or when excessive moisture is present.
Black mold is a type of mold that is known to cause problems for residents in homes with substantial growths. The scientific name for black mold is stachybotrys chartarum. This type of mold should be identified and handled only by mold experts. 
White mold tends to be in the early stages of growth. A reputable service should be able to prevent this type of mold from continuing to grow into mature colonies. White or light grey molds on plants are mildew – a related type of fungus.

These are just a few of the major types of mold growth that you may see in a home in the wake of water damage. You may attempt to identify visible mold in your home, but when it comes to determining the real risk posed by mold and eliminating its presence, you should rely on trained hygienists and remediation experts at SERVPRO. These specialists can provide accurate results with either microscopy or culturing and determine the type or subspecies of mold and the best way to eliminate it from your home.

Professional Storm Restoration Services Provide the Best Solution

5/21/2018 (Permalink)

Natural disasters can happen fast. Even if storms or other weather events are expected, storms can suddenly change course and become worse than projected. They can leave things like hurricane damage, excess ground water, flood water from river flooding, hail damage, frozen pipes, ice damming and ice damage behind.

When there is storm damage that includes wind damage, flooding, roof damage, a roof leak requiring roof repair, and water damage to your home or business you need the professional services of experts in storm restoration. The faster you get expert help with wind or water damage, the less permanent destruction you'll see.

Professional Help is Best

It's always best to hire experts in storm restoration when the unthinkable has happened. They can remove flood water and dirty ground water thoroughly. They know how to extract water fast with professional water removal using drying equipment, before standing water can create more damage from mold and mildew. Water restoration is a complicated process.

Professionals get businesses or homes dry again by using proven water restoration techniques. They'll sanitize and deodorize areas that have experienced flooding, whether it resulted from hurricane damage, river flooding or tornado damage. Professionals use special sensing equipment to find hidden water damage behind ceilings or walls. Storm restoration is something you never want to tackle on your own. It needs to be done right.

Steps Behind Water Extraction

When you call water restoration experts, the first step they'll take is to come to the home or business to evaluate the extent of water damage. Since they've seen the damage that comes from flood water, ground water, hurricane damage and storm damage, they have experience that helps them to know exactly what methods will be best for your storm remediation. Here are some of the steps they'll take:

- Water Removal - The first thing professionals do is remove the water quickly. Using specially designed flood pump technology and industrial strength wet and dry vacuum equipment, thorough home restoration will soon be underway. In cases of river flooding or damage by other types of standing water, after a flood pump is used, the water is evaluated for levels of bacteria and put into a category.

- Professional Drying - Professional, industrial grade dryers are used in water restoration service. After flood pumps have removed water, it's crucial to begin the drying process. Even when things look dry to the touch, they can still be wet. Specialty blowers are used to create airflow across previously flooded surfaces.

- De-humidification - A special complementary service to drying makes sure water is thoroughly removed from drywall and other building materials. Experts in storm restoration use specially designed meters to track the drying progress to be sure you get the most effective storm remediation.

- Cleanup and Sanitizing - After water is removed with a flood pump and other equipment, a critical part of your total home restoration is to have the area professionally cleaned and sanitized. River flooding and flooding due to hurricane damage or other storm damage features ground water and flood water that can be filled with bacteria or potentially dangerous organisms. Sanitizing after storm damage is an important part of storm remediation.

Winter Storms Create More Challenges

Winter storms like blizzards and whiteout situations can create ice damming, frozen pipes, hail damage, ice damage, wind damage and other problems making home restoration a challenge. There may be denting from hail damage, ice dam formation, frozen pipes, roof damage, severe ice damming, wind damage and damage from a roof leak requiring roof repair. These situations call for professional storm remediation. Frozen pipes require specialized treatment to thaw. Roof damage with a roof leak needs to be assessed so problem areas can be fixed correctly.

In an ice dam situation, shingles and gutters can be permanently damaged if it isn't corrected early. Ice damming left unchecked can lead to further flooding or roof leak scenarios leading to expensive roof repair situations. Wind damage, hail damage, ice dam events and ice damage can be incredibly destructive. Ice damage including an ice dam can lead to roof damage needing roof repair due to excessive weight. Professional home restoration is always the smart choice.

Best Tips for Getting Rid of Bad Smells After Flooding

5/21/2018 (Permalink)

Drying system in use after flood damage.

Flood water can leave your home with a funky smell. Whether the flood introduced mold growth or caused a sewer backup, you don't want to let the bad smell linger in your home any longer than necessary. It can be hard to completely remove the odors on your own. After all, it could take some high-quality equipment to really rid your home of the aromas. When you want to do more than cover up a funky odor, you need to turn to water and storm damage remediation experts. Consider these tips as the professionals get to work:

• Find the Source: Bed smells usually have a source. When you find the source, such as sewage loss or mold growth, you can address the problem better.
• Get Rid of Water: Before you can really take care of the scent problem, you need to make sure the water issue is cleared up. Removing excess water from your home can also help you avoid further damage.
• Disinfect the Area: Using a powerful cleaner can help you kill the fungus or bacteria causing the smells. If you don't clean the area, you may only end up covering up the unwelcoming odors.
• Deodorize the Area: After a thorough cleaning, you can start the deodorization process. Your cleanup team may want to spray the area directly.
• Deodorize the Air: Because scents can waft throughout a home, you may also need to use a mixture to absorb the smells from the air. You may be able to use items you have on hand, such as cat litter, vinegar or baking soda, to freshen the air.

Flood water can cause a lot of issues in your home. After the waters have been cleaned up, you may notice a lingering aroma. This could be due to mold growth or dirty water. With a little bit of work and some help, you can get rid of the bad smells.

Are You Prepared for Spring Flooding?

5/21/2018 (Permalink)

While spring brings the promise of warm weather and longer days, it also brings a variety of conditions that can include heavy rains and severe weather, which can increase your flood risk. During the rainy season, we are at high risk for flash flooding, which can occur rapidly within a few minutes or hours of excessive rainfall.

As one of the most common hazards in the United States, it's important we prepare for the potential disaster that flooding can cause. Even if you are located in a low risk flood zone remember that anywhere it rains, it can flood. Just because you haven't experienced a flood in the past, doesn't mean you won't in the future.

In order to help prepare you for the possibility of a flood, I offer the following tips:

  • Build an emergency kit and make a family communications plan
  • Elevate the furnace, water heater and electric panel in your home if you live in an area that has a high flood risk
  • Install check-valves to prevent flood water from backing up into the drains of your facility
  • Seal basement walls and floors with waterproofing compounds to prevent seepage through cracks
  • Always keep your gutters and downspouts clean to allow water to flow freely
  • Prepare a flood evacuation plan
  • Know how to safely shut-off utilities
  • Keep insurance and vital records in a water-proof box
  • Have a portable radio to listen for important current information

The Dangers of Secondary Water Damage After a Flood

5/21/2018 (Permalink)

Water loss restoration in progress.

If your business experiences flooding, whether from a burst pipe, overflowing sewer or an extreme weather event, you may think only areas that are underwater will be damaged. Unfortunately, that isn’t the case. The flood water in your building can do a lot of primary damage, but the high humidity conditions inside your business caused by the evaporation of flood water can lead to serious secondary damage, such as the growth of black mold. Hiring a professional trained in water damage restoration at SERVPRO can ensure that the water is extracted and your building thoroughly dried before more damage can be done.

Why Does Secondary Damage Occur?

When a building floods, the large amount of water begins to evaporate, creating high humidity conditions. This atmospheric moisture can saturate walls, cabinets and shelves and condense on metal surfaces. The longer these moist conditions persist, the more damage they can do. 

What Are the Consequences of Secondary Damage?

Prolonged exposure to damp conditions can cause serious deterioration of many building materials:

• Drywall crumbles.
• Plaster can crack and crumble.
• Plywood and wood swells, warps and cracks.
• Metal begins to rust.
• Black mold grows on virtually any moist surface.

If flood water is not extracted in a timely fashion, these secondary effects can impact structural beams and concrete, weakening your building’s structure and threatening your place of business. 

What Can You Do About It?

Don’t wait to take action. As soon as conditions are safe, contact an experienced water damage restoration professional at SERVPRO to assess the situation and formulate a plan. The more quickly water is extracted from the premises, the lower restoration costs will be in the long run. Once pumps and vacuums have been employed to remove excess water, specialized industrial air movers and dehumidifiers will ensure there’s no lingering moisture to deteriorate materials or foster black mold growth.

What To Do Before Allowing Employees To Return After a Flood

5/17/2018 (Permalink)

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard, earthquake or flood.

If a flood happens in Kentucky it is likely that your business could receive harmful damage. Backed-up sewage lines often lead to black water damage, and leaking water can ruin machinery and important documents. Flood cleanup can take a while, but it’s important to get your business up and running as soon as possible. Here are a few things to consider before calling your employees back into work.


Before you allow anyone back into your building, be sure to inspect the stability of the structure. You’ll likely use water damage repair services, but once you can safely re-enter the building, it’s important to do a thorough check up on everything. There are a few things you might do to ensure the security of your employees:

• Examining water supplies for any contamination
• Confirming secure connections to all electrical systems
• Testing for asbestos or black water corruption
• Checking air filtration devices used during the cleanup and restoration process

Once you have thoroughly inspected your commercial building, you can consider contacting your workers.


Area-wide disasters can be scary. Be sure to take care of your workers during this challenging time, especially if some of them are dealing with their own loss of property or transportation. Consider accommodations such as flexible scheduling and on-site daycare to support your employees.


Don’t forget to keep your workers and customers informed. There are many ways to communicate, so use your resources to connect clearly and concisely. Your business should provide reassurance to your employees by sharing restoration plans and recent updates. When you are thinking about allowing your workers to return, notify them in advance so that they can prepare themselves. 

Taking these steps to take care of your employees will not only provide security but will also improve their attitude towards your business. Black water damage may harm your building’s structure, but it doesn’t have to ruin your employees’ relationship with the company. 

Contact SERVPRO of Hardin/LaRue Counties if your business has been affected by water damage.

Mold in YOUR home?

5/16/2018 (Permalink)

A house infested with mold.

If your home has visible mold, do not disturb it. By touching mold you can unintentionally spread it throughout your home. When mold is touched it releases microscopic spores which can be spread inside your house. 

What to do if your home has mold: 

  • Stay out of the affected areas
  • Turn off the HVAC system and fans
  • Call SERVPRO of Hardin and Larue Counties for mold remediation services

What NOT to do:

  • DO NOT touch or disturb the mold
  • DO NOT expose the mold to circulating air
  • DO NOT attempt to dry the area yourself
  • DO NOT spray bleach or other disinfectants on the mold

SERVPRO of Hardin and Larue Counties specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely. If you are in need of mold remediation please call our office at (270) 360-0448.

SERVPRO of Hardin and Larue Counties 24 Hour Emergency Water Damage Service

5/16/2018 (Permalink)

The effects of water damage.

SERVPRO of Hardin and Larue Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (270) 360-0448

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Hardin and Larue Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

After this, the worry is out of your hands. Our SERVPRO professionals will be right out to assess the damage and make it like it never even happened.

What to Do When Your Home Has Fire and Smoke Damage

5/16/2018 (Permalink)

A local stove fire handled by SERVPRO of Hardin and Larue Counties.

In a home that has fire and smoke damage, recovery may seem like an insurmountable task. The damage could be extensive, affecting every part of your home. It is important to take these steps when faced with a fire loss to prevent secondary damage. Normal cleaning procedures can increase damage and cause the smoke smell and soot to set into your items. Let SERVPRO of Hardin and Larue Counties take care of you. Our technicians are specialists in dealing with fire damages to help restore your home to its preloss condition. 

What to do if your home has fire and smoke damage:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil our home.
  • Place dry towels or old linens on rugs, upholstery, and high traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odors.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • Wash both sides of leaves on house plants.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of HVAC system.

What NOT to do if your home has fire and smoke damage:

  • Attempt to wash walls or painted surfaces without first contacting a professional.
  • Attempt to shampoo carpet or upholstered furniture without first contacting a professional.
  • Attempt to clean any electrical appliances that may have been close to fire, heat, or water without first consulting an authorized repair service.
  • Consume any food or beverages that may have been stored close to fire, heat, or water, as they may have been contaminated.
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Send garments to the dry cleaner. Improper cleaning may set in smoke odor.

If you have been affected by fire damage, let the pros take care of it for you. Give SERVPRO of Hardin and Larue Counties a call at (270) 360-0448 to get an estimate today. We are always here to help.

What You NEED to Know About Fire Damage

5/16/2018 (Permalink)

Commercial or residential fire damage causes tremendous problems to your business or home. Even if your fire is relatively small, there can be hidden consequences. That's where we come in. As tried, trusted and true fire restoration experts Hardin and Larue Counties, we're here to help you get your home or business back in shape.  


Before our professionals can begin repairs, we'll survey the property and assess damages. Our inspection is incredibly thorough, so we can provide you with plans for the best path forward. During this time, we'd be happy to answer any and all questions you may have about the fire cleanup process. 


Once we complete our inspection, we'll discuss proper procedures and a schedule. Our experts here at SERVPRO of Hardin and Larue Counties will prepare our equipment, close off the area, and make all necessary preparations for cleaning. We'll  take care of surface damage by removing burnt sections and damaged items.

Odor Treatment

One of most difficult parts of any fire cleanup job is properly removing the scent in the area. Burnt odors often linger in the air, causing damage to the property's surface on a micoscopic level. We use advanced cleaning technology and products to permanently remove the prescence of all odors in the area. 

Final Steps

Once the burnt sections of the property are removed and the odors have been treated, we move on to the last step of addressing the fire damage. If there are any structural damages to the property, we'll either make the repairs ourselves or provide you with the appropriate contact information for other experts who can help. We take our time in addressing each and every detail, because lingering smoke and fire damage can result in future problems. 

If you have any questions or need help with fire or smoke damage, contact us 24/7 at (270) 360-0448

Does your home have a Mold problem??

5/10/2018 (Permalink)

Mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

Mold is present almost everywhere, indoors and outdoors.
Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

SERVPRO Storm Teams

11/27/2017 (Permalink)

As we all know, almost everyone has been touched by a weather event in the U.S. over the past few years. Sometimes we know a storm is coming and we prepare the best we can and it still isn’t enough. Neighborhoods, cities, towns and even states are displaced by storms. All resources are stretched to the breaking point including shelter, food, and water. These are just the basic of necessities that are hard to take care immediately following a devastated storm. We at SERVPRO have teams all over the country who are called Storm Teams. These Storm Teams have the equipment, manpower and knowledge to hit the ground running to help clean up and restore after a disaster. Our corporate office does a great job of dispatching our Storm Teams to right place so that we can help communities get back on their feet. SERVPRO works with the people, insurance companies and authorities to get the area back to normal as quickly as possible. When you see the next storm headed to a city rest assured SERVPRO is ready to respond where we are needed.

Protecting Your Commercial Property From A Fire

11/27/2017 (Permalink)

Commercial fires are often the most devastating reality that a property owner will have to oversee. In addition to wreaking havoc on your property, fires can force you to relocate temporarily so you can maintain running your business while the restoration process is completed. However, property owners who access and implement high-quality safety practices can often avoid the devastation and destruction that results from fires. Read the brief outline provided below to learn how you can protect your property:

Install Automatic Fire Sprinklers.

As many authorities know, having an automatic fire sprinkler on your property can reduce the risk of fire by up to 71%. Additionally, sprinklers can decrease your insurance premium. To keep your sprinkler in excellent condition, be sure that it is not blocked by dirt or paint. Also, be sure to inspect regularly your main control valve so that it is not left off. Finally, be sure that you take the precautions necessary to prevent the pipe from freezing.

Conduct Fire Emergency Training.

Each of your employees should undergo fire safety training. The training can help prevent your staff members from being victimized. Here are a few subjects that should be covered in the emergency training:

Hazard Recognition

Keep all combustible chemicals and materials away from heat-generating and electrical equipment.


Inspect your power sources regularly and don't overload your extension cords and outlets.


Teach your employees how to respond when a fire breaks out. Some subjects that should be covered include how to perform an organized evacuation, operate the fire extinguisher, and set the fire alarm.

Other issues that should be involved in the training include:

  • Breathing Apparatus Training
  • Fire Extinguisher Training
  • Confined Space Entry Training
  • First Aid Training
  • General Staff Emergency Awareness Training
  • Evacuation Exercise

Also, be sure that your employee team officials undergo the following fire emergency response training:

  • Fire Safety Officer Training
  • Fire Safety Adviser Training
  • Chief and Deputy Chief Warden Training
  • Emergency Control Organization Warden Training
  • Spill Response Training
  • Lay Flat Hose Training

Call SERVPRO Immediately

Although accessing and utilizing fire prevention measures is crucial and advantageous, there is still a chance that a fire could break out on your commercial property. If this happens, you need to know who to call for fast, efficient restoration services. The company to trust is SERVPRO. We have extensive industry experience and a passion for restoring offices to their original condition. 

Locally Owned Company with National Resources

As a locally owned and operated business, our SERVPRO team is ready to respond quickly to your fire emergency event. When commercial fire damage occurs, we have the resources and personnel to help. Call us today! 

What To Do During A Flood

9/1/2017 (Permalink)

Staying Safe Indoors
  • Turn off the power and water mains if instructed to do so by local authorities.
  • Boil tap water until water sources have been declared safe.
  • Avoid contact with floodwater. It may be contaminated with sewage or contain dangerous insects or animals.
  • Continue listening to local area radio, NOAA radio or TV stations for the latest information and updates.
  • Don’t use gas or electrical appliances that have been flooded.
  • Dispose of any food that comes into contact with flood water .
Staying Safe Outdoors
  • Don't walk, swim or drive through floodwater. Just six inches of fast-flowing water can knock you over and two feet will float a car.
  • If caught on a flooded road with rapidly rising waters, get out of the car quickly and move to higher ground.
  • Don't walk on beaches or riverbanks.
  • Don’t allow children to play in or near flood water.
  • Avoid contact with floodwater. It may be contaminated with sewage or contain dangerous insects or animals.
  • Stay out of areas subject to flooding. Underpasses, dips, low spots, canyons, washes, etc. can become filled with water.

Article from redcross.org 

Make Sure To Be Prepared. Have A Survival Kit!

9/1/2017 (Permalink)

Being prepared means being equipped with the proper supplies you may need in the event of an emergency or disaster. Keep your supplies in an easy-to-carry emergency preparedness kit that you can use at home or take with you in case you must evacuate.

At a minimum, you should have the basic supplies listed below:

  • Water: one gallon per person, per day (3-day supply for evacuation, 2-week supply for home)
  • Food: non-perishable, easy-to-prepare items (3-day supply for evacuation, 2-week supply for home).
  • Flashlight [Available on the Red Cross Store]
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible) [Available on the Red Cross Store]
  • Extra batteries
  • First aid kit [Available on the Red Cross Store]
  • Medications (7-day supply) and medical items
  • Multi-purpose tool
  • Sanitation and personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease to home, passports, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket [Available on the Red Cross Store]
  • Map(s) of the area
Consider the needs of all family members and add supplies to your kit. Suggested items to help meet additional needs are:
  • Medical supplies (hearing aids with extra batteries, glasses, contact lenses, syringes, etc)
  • Baby supplies (bottles, formula, baby food, diapers)
  • Games and activities for children
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Two-way radios
  • Extra set of car keys and house keys
  • Manual can opener
Additional supplies to keep at home or in your survival kit based on the types of disasters common to your area:
  • Whistle
  • N95 or surgical masks
  • Matches
  • Rain gear
  • Towels
  • Work gloves
  • Tools/supplies for securing your home
  • Extra clothing, hat and sturdy shoes
  • Plastic sheeting
  • Duct tape
  • Scissors
  • Household liquid bleach
  • Entertainment items
  • Blankets or sleeping bags

Click here for more information - Red Cross Survival Kit

Fire At Your Commercial Property

8/18/2017 (Permalink)

Why Professionals Should Clean Smoke Damage From A Fire From Your Commercial Property

When the firefighters leave, it may seem like the danger has passed and the home is safe from further destruction, but without professionals to help clean the smoke damage, the building will never return to normal. While the principles behind fire restoration are fairly simple, it requires a lot of experience and manpower to perform adequately, and this means that it shouldn’t be attempted by a homeowner on his or her own.

While fire is always the immediate danger, once it is gone, what it leaves behind will continue to affect the house
. Ash and smoke, if left unhindered, will cause extensive corrosion, etching and discoloration, not to mention lingering powerful odors. Professionals that clean fire and smoke damage can stop this before it becomes a major problem, assuming they are contacted soon enough. There are many companies out there that advertise their ability to restore areas affected by fire, but only those with proper training and certification should be considered. The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the main oversight agency in this industry. The IICRC requires its registrants to take extensive coursework before earning their certification. This is a symbol of excellence, and those that uphold the standards that have been set can be contacted through the IICRC.

These professionals can clean smoke damage and restore items affected by a fire, but they must be brought to the site as soon as possible to halt the ongoing issues that ash residue can cause. The first thing that ash does to the home is discolor most surfaces. Anything that is made of plastic or was close to the fire will start discoloring within minutes, and within several hours, fiberglass and finishes on appliances will begin to yellow. Metals may also tarnish. After a few days pass, the ash will cause walls to discolor permanently, along with clothing and upholstery. Wood and vinyl will need to be refinished or replaced, and metal will start corroding.

If a professional isn’t hired to clean smoke and fire damage, the costs for restoration will skyrocket after a few weeks
. Metals may need to be replaced, carpet will permanently discolor and glass may be severely etched, which will necessitate replacement. It will also become apparent that the odors caused by the disaster may still be present and intense enough to be distracting. Because ash is acidic, the longer it takes to hire experts, the more destruction it will cause.

The first thing a trained, certified, professional company will do when on site is to identify all affected materials and the source of any odors. The only way to properly clean smoke and fire damage is to be extremely thorough. Ash residue is easily disturbed and can spread through the building with ease, causing nearly everything to need restoration. The experts will identify what can and cannot be salvaged, and will remove any built-up ash residue that is coating surfaces. Over time, ash builds up in layers, and may eventually form into a lacquer-like consistency. Once this is done, the restorers will locate the source of the odor, and treat it with specialized detergents that are formulated for neutralizing this kind of odor. Once materials are treated, they may be sealed off to prevent any further odor from permeating the air in the future.

This entire process is very detailed, and hiring a professional that can be trusted to do the job right is imperative

Attic Mold

8/17/2017 (Permalink)

Mold does not just develop in attics for no reason. There’s no point removing mold unless you also fix whatever problems led to the growth of mold in the first place, because it will just come back. Usually mold growth is the result of some defect in the attic. Defects that commonly lead to the growth of mold in an attic include leaks, inadequate insulation and poor ventilation. 

Most homeowners are aware that leaky roofs can lead to the development of mold in attics, but not all know how serious attic mold can become. Most strains of mold grow and spread rapidly and mold that begins in the attic can easily spread throughout a home. Mold damages wood and can end up causing structural damage to a home if not addressed. In addition, exposure to household mold has been linked to numerous health problems, including respiratory disorders, asthma attacks, allergic reactions, headaches and migraines, sore throats, chronic sinus infections and fatigue. The Centers for Disease Control and Prevention(1) recommends seeing your primary care physician if you’ve been exposed to mold; your doctor can then refer you to a specialist, such as a pulmonologist or allergist, if needed.

Many homeowners are not aware that inadequate insulation and poor ventilation also contribute to mold growth. A well-designed attic is built to help insulate the home. The attic should remain cool in winter while heat is kept downstairs. If there is not enough insulation, though, or insulation is not installed properly, the attic may grow warm. Mold grows best in warm areas. Attics are also not meant to be airtight. They should have adequate ventilation so that warm, moist air does not become trapped inside. Homeowners are often unaware of problems with insulation or ventilation until they discover mold growing in an attic.

If you suspect mold of any kind or anywhere in your home please contact SERVPRO of Hardin/Larue Counties at 270-300-1544.

Article from mold-advisor.com

Common Symptoms of Mold Exposure

8/17/2017 (Permalink)

People often mistake the symptoms of mold exposure for other things. They might think they are experiencing seasonal allergies, like hay fever. They might wonder if they are allergic to pet dander. They might think they just have a cold or sinus infection, since mold symptoms resemble those common conditions. Of course, if you realize you have a mold problem in your home, you might suspect your symptoms are related to mold. Many people don’t realize they have a mold problem until they start getting sick, though. That’s because mold often grows in places where it’s hard to spot, like inside walls, inside heating ducts, and under flooring.

Common Symptoms of Mold Exposure

The most common mold symptoms are similar to symptoms of exposure to other environmental allergens, and include things like:

  • A runny nose
  • Sinus congestion
  • Sneezing
  • Coughing
  • Red, itchy, watery eyes
  • Headaches, migraines
  • Sore throat
  • Shortness of breath
  • Wheezing
  • Feeling of tightness in the chest
  • Asthma attacks. Follow this link to learn more about asthma due to mold

These symptoms may begin within hours of being in a home with mold, depending on how much mold is there and what type of mold is present. Symptoms will usually get worse over time. Mold can affect your pets as well.

If you suspect mold growth in your home contact SERVPRO of Hardin/Larue Counties at 270-300-1544.

Article from mold-advisor.com

Protect Your Commercial Properties from Fire

8/17/2017 (Permalink)

How to Protect Your Commercial Property From Devastating Fires 

Any business owner or commercial property owner will agree that fire protection is a crucial component of preserving the safety of your business and your employees due to the time, money and effort that will literally go up in flames if anything goes wrong. And even if fire safety isn’t your top priority (which is should be!), the law will still expect you and your facility to meet a minimum standard of protection.

And there’s good reason to be so diligent about fire protection. Every year, hotel and motel fires result in $76 million of property loss. And in 2010, fire departments responded to 1,200 fires in hospitals.

So how can commercial fires be prevented? Check out these four tips that will help protect your business’ livelihood and the lives that make it work:

Building Infastructure
If possible, it’s important to ensure that the infrastructure of your commercial building is made with fire-proofing material. This includes spray on thin film intumescents, endothermic materials, or concrete. Additionally, there should be fire walls, barriers, and partitions as well as smoke barriers. Additionally, fire doors and windows should be placed at the opening of a fire barrier.

Fire Safety Protocols and Planning
Did you know that only 35% of businesses have fire safety plans? This number is far too low, as all businesses should have a culture of fire safety among employees. All personnel should be familiar with fire safety procedures and should know the fire exits in the building.

By developing a SERVPRO Emergency READY Profile(ERP) for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. Contact us to today at SERVPRO of Hardin/Larue Counties at 270-300-1544 to set up your free business ERP. 

Article from united-fire.com

Fire Extinguisher - Every Home Needs One

8/17/2017 (Permalink)

A portable fire extinguisher can save lives and property by putting out a small fire or containing it until the fire department arrives; but portable extinguishers have limitations. Because fire grows and spreads so rapidly, the #1 priority for residents is to get out safely.

Fire extinguishers are one element of a fire response plan, but the primary element is safe escape. Every household should have a home fire escape plan and working smoke alarms.

Safety tips

  • Use a portable fire extinguisher when the fire is confined to a small area, such as a wastebasket, and is not growing; everyone has exited the building; the fire department has been called or is being called; and the room is not filled with smoke.
  • To operate a fire extinguisher, remember the word PASS:
    • Pull the pin. Hold the extinguisher with the nozzle pointing away from you, and release the locking mechanism.
    • Aim low. Point the extinguisher at the base of the fire.
    • Squeeze the lever slowly and evenly.
    • Sweep the nozzle from side-to-side.
  • For the home, select a multi-purpose extinguisher (can be used on all types of home fires) that is large enough to put out a small fire, but not so heavy as to be difficult to handle.
  • Choose a fire extinguisher that carries the label of an independent testing laboratory.
  • Read the instructions that come with the fire extinguisher and become familiar with its parts and operation before a fire breaks out. Local fire departments or fire equipment distributors often offer hands-on fire extinguisher trainings.
  • Install fire extinguishers close to an exit and keep your back to a clear exit when you use the device so you can make an easy escape if the fire cannot be controlled. If the room fills with smoke, leave immediately.
  • Know when to go. Fire extinguishers are one element of a fire response plan, but the primary element is safe escape. Every household should have a home fire escape plan and working smoke alarms.

Article from nfpa.org

Smoke Alarms

8/17/2017 (Permalink)

Smoke alarms save lives. Smoke alarms that are properly installed and maintained play a vital role in reducing fire deaths and injuries. If there is a fire in your home, smoke spreads fast and you need smoke alarms to give you time to get out. 

Here's what you need to know!
  • A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
  • Smoke alarms should be interconnected. When one sounds, they all sound. 
  • Large homes may need extra smoke alarms.
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • There are two kinds of alarms. Ionization smoke alarms are quicker to warn about flaming fires. Photoelectric alarms are quicker to warn about smoldering fires. It is best to use of both types of alarms in the home.
  • When a smoke alarm sounds, get outside and stay outside.
  • Replace all smoke alarms in your home every 10 years.

Article from nfpa.org

Keep Your Place of Business Smelling Fresh

8/15/2017 (Permalink)

Is there anything worse than walking into a place of business a smelling an odd odor? Thinking about it makes you want to turn right around. Instead, welcome SERVPRO of Hardin/Larue Counties into your place of business to keep the place fresh, clean, and welcoming for your customers.

We Take Deodorization Seriously

Too many companies are interested in coming into your establishment and then blasting citrus scents hoping that they can conceal the stench. That isn't enough! Our company will not act as a giant air freshener. This is a "masking" technique and it won't work to control your serious odor problem. In fact, we recommend that clients who are unsure about our practices call several companies and ask them about their odor removal and deodorization process. Most times, companies are unable to walk clients through their process or speak only of infusing the room with new "fresh" scents despite the fact that this means old, gross, disgusting scents are sure to resurface later.

What Does Our Odor Removal and Deodorization Process Look Like?

We will visit your location first to inspect the stench. We always do a full inspection of our client's properties because we know how important it is to first identify an odor before attempting to eliminate it. We also need to know what surfaces are affected so that we can remove the scent without leaving any foul smells behind. Each of our SERVPRO technicians is trained in various techniques to identify smells and then eliminate them using a variety of odor removal products. Our odor removal products can neutralize offending smells and come in a variety of sizes and strengths. We are confident we can remove your foul smells from any setting.

Questions? We love to talk to repeat clients and new customers. Call us today 270-300-1544.

Maintaining Home Value After Water Damage

7/3/2017 (Permalink)

Your home is one of the biggest investments of your lifetime. It is where you rest, play, spend time with family, it is your own retreat away from the hustle and bustle from the busy world. Protecting your home is the first step in valuing it for the importance piece of your life that it is. Prevention and repair are key to maintaining a home that will retain its worth and continue to be a haven for you and your family. That means that if any damage occurs in your home, it is crucial to address it immediately in order to conserve the value.

As a homeowner, it is of the utmost importance that damage of any form, water, fire, mold, or storm be made a top priority. Even if it appears that there is only a small amount of damage, the reality is that damage only gets worse as time goes on. Taking action and having the area inspected as quickly as possible usually results in a much simpler and more cost friendly repair than if the damage has time to grow. Repairing damage quickly also guarantees that the cost value of your home is not negatively effective and can still remain a positive investment in your life and your wallet.

When damage occurs, the first thing to do is call SERVPRO and get in touch with a 24-7 technician. SERVPRO is available all day, every day to assure that no damage goes unrepaired. Help will be on the way as soon as your call is placed and a highly trained specialist will be on the scene ready to begin the inspection process. Everything from water removal, and carpet cleaning to television repair falls under the SERVPRO cleanup and restoration umbrella and is executed by the best in the industry.

Here are just a few reasons why calling SERVPRO to repair damage immediately is so beneficial to the overall value of your home and property:

Selling Your Home in the Future

If you plan on selling your home at any point, you definitely want to get the most out of your sale. It is not possible to sell a home for the same amount or more of the purchase price if damage of any kind has occurred and was not addressed properly.

It is required that the fact any water or fire damage occurred to the home or property be disclosed before the purchase of your home is made. So if the damage was not repaired properly, it will definitely be noticed. On top of that, homes must pass inspection before the purchase is made as well. If the repaired damage does not pass the inspection, that could mean your home may not sell for the price it is listed as.

Refinancing Your Home Down the Road

When refinancing your home, it must be inspected and reported on by an appraiser. If any damage has occurred and not dealt with, your home will lose dollar value and be considered less valuable than the original price you bought it for. The whole point of refinancing is to end up spending less money on your home and that simply is not possible if damage occurs and is noticed.

Damage Only Gets Worse if Not Treated

They say everything gets better with time, but that is not the case for homes if they are not maintained. When damage occurs, it only gets stronger with time. Call SERVPRO immediately so that the damage does not increase and end up burning a hole in your pocket. SERVPRO not only helps with damage of the actual home, but also helps care for your belongings. That means that your home can quickly be restored with attention to detail of everything within the damaged area.

When big money is spent on something so important as a home for you and your family, it is absolutely worth it to respect the large investment and maintain the quality of the purchase. Repairing water, fire, or storm damage immediately with the help of SERVPRO gives you peace of mind that your home will not lose its value and continue to be the investment of a lifetime.

What You Should Know About Water Damage

7/3/2017 (Permalink)

Water damage can be a very difficult situation for any homeowner. But there are certain tips that can help save you time and money. There are also things you shouldn’t do as it can make the situation worse. Here are some tips to guide you in dealing with water damage in your home. 

Do not open the windows

It may seem like instinct to immediately open up any and all windows when you first discover unexpected moisture, but that could actually make matters worse. You want to avoid any excess heat and humidity in order to not complicate the drying process. Instead, call SERVPRO immediately so that the moisture can be examined and removed right away. It is also wise to pull any wet materials or furniture away from the water so that they do not become damaged. Keeping the windows closed will allow the air system to run as it usually does and maintain a stable environment for proper drying.

Your insurance company needs to know right away

When water damage occurs, the best method of defense is calling SERVPRO immediately to schedule an inspection and begin the treatment process. It is also extremely important that the next phone call you make is to your insurance company to get more information on if and what they will cover. Your insurance agent can guide you through the process and help protect your property from further damage. This is important information that can impact the value of your property if it is not addressed immediately and correctly.

Not all water damage is covered by insurance

There are different insurance policies for flood damage and water damage, so not all water damage is created equal. These are things your insurance agent will have questions about and need as much information as possible in order to report a claim. Make sure to specify where the water came from and how much there is so that your insurance company can work with you to handle the situation the best way possible. Most policies cover things like sudden damage such as an overflowing washing machine or a storm, but situations caused by neglect or carelessness are not typically covered by insurance. It is also important to know if you have a separate policy through the National Flood Insurance Policy so that your insurance company can adjust your claim appropriately.

Where the water came from matters

Not only does where the water came from matter for repairs, it matters because the water may be polluted. Water alone can be extremely damaging if it is not dealt with immediately, and if there are any chemicals or bacteria in it can speed up the damaging process and even cause illness. There is a 24 to 48 hour window from the time that water is exposed to an area and the time that mold begins to grow. Mold multiplies quickly and can be extremely dangerous to the health of anyone around it so it is vital that it does not have the opportunity to spread within the water.

Standing water breeds bacteria so that means that any contamination the water touches is spreading germs and can worsen the contamination of your property the longer it is there. The worse the contamination becomes, the more extensive the cleaning process becomes. It is important to address the situation immediately so the water does not breed any bacteria and is removed before further damage occurs.

What not to do

Beyond keeping windows shut and calling SERVPRO and your insurance company, there are several other things you should not do in the case of water damage. Do not leave wet fabrics in the standing water or they will be ruined. Also, do not leave any books or magazines on wet carpets or floors. Avoid turning on any televisions or household appliances that may have been exposed to the standing water as a safety precaution. No matter how tempting it may be, leave the water removal process to the professionals and do not use your household vacuum to remove the water yourself.

SERVPRO can remove water and prevent damage

When unwanted moisture accumulates, the highly trained technicians at SERVPRO use advanced water damage inspection and extraction equipment to find and remove it as quickly as possible. The water damage experts will monitor and document the drying process so that you know your property is back to normal. SERVPRO is a trusted leader in the water restoration industry and is able to take on water damage incidents of all types, including storm damage, mold remediation, sewage cleanup, and commercial water damage.

Common Issues with Gutters

7/3/2017 (Permalink)

When water gets into the foundation of your home, it has the potential to cause structural issues to the home. The result of a wet foundation can also be windows and doors sticking to their frames. Gutters are installed on houses and connected to downspouts precisely to avoid this problem. These systems are essential in protecting the structure and integrity of your home. But, in order for these systems to work, you will need to ensure that these systems are free from clogs, holes, and sags.

Clogged Gutters

The most common problem that tends to occur with gutters are clogs caused by debris. The additional weight that is caused due to the accumulation of leaves, twigs, and standing water will cause the gutters to sag and pull away from the house. To avoid such a situation, you should clean your gutters at least once each year, twice if you have trees hanging over your gutters. Once the gutters are free of debris, you should use a hose to spray the gutters to make sure that the water is flowing as it should. Another option to consider are gutter covers. These cover the gutters from above featuring mesh screens, clip-on grates, and porous foam but still require regular maintenance.

Sagging Gutters That Pull Away from the House

If your gutters are sagging or starting to pull away from the house, the problem more than likely has to do with the hangers. The gutter hangers are the metal pieces of the system that secure the gutters to the fascia. They are easily noticeable as they stretch across the inside of the gutter. Over time, normal wear and tear may have caused these hangers to deteriorate. Other issues with the hangers may be that the fasteners may be detaching from the wood or that they are spaced too far apart so that they can no longer support the full weight of the gutters.

Damage to the Gutters

If your gutters have suffered damage, they may be leaking or have holes in them. If the issue is a leaky gutter joint, the issue can be solved by sealing the joint with caulking from the inside with gutter sealant. Likewise, any holes that are very small should be able to be sealed with gutter sealant. Big holes, however, will require a patch to be fixed.

Poorly Sloped Gutters

A common problem with gutters are that the gutters are not sloped down toward the downspouts. This means that the water cannot flow freely to the downspouts and down to the ground. To ensure that your gutters are properly sloped, you should have at least a quarter inch slope for every ten feet. If you have a rainstorm and there is standing water in your gutters following the storm without clogged gutters being an issue, your gutters are not sloped correctly. The proper course of action is to ensure that the gutters are sloped correctly to the downspout to ensure that the water can properly flow down to the ground and away from the house.

Water Draining Toward Foundation

For the downspouts to be effective, they should extend several feet away from the house. If the downspouts are located too close to the house, water can collect at the foundation. If the water drains into the foundation, serious issues to the home such as structural problems or windows and doors sticking to their frames could be caused. If your downspouts are draining too close to the foundation, consider installing gutter extensions to the bottom of the downspouts. This will ensure that the water drains away from the house far enough that it doesn’t cause any damage to the foundation of the home. 

Gutters are an essential part of keeping water damage from effecting your home. When rainwater collects in the gutters or runs off the roof, the gutters drain the water into the downspouts which flow the water far away from the home and its foundation. Issues such as clogged gutters or sagging gutters could cause water to build up and damage the gutters. If the downspouts do not direct the water far enough from the home, it could infiltrate the foundation causing serious and expensive damage to the home. If you suffer from water damage in your home, call on the professionals at SERVPRO.

What to do until SERVPRO arrives!

5/16/2017 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink or tub overflows, flooding, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Move to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

Tips To Help Prevent Mold In Your Home

5/16/2017 (Permalink)

1. Identify problem areas in your home and correct them. Preventing mold from growing or spreading might be as simple as ripping up carpet in a damp basement, installing mold-resistant products, or repairing damaged gutters.

2. Dry wet areas immediately. Mold can't grow without moisture, so tackle wet areas right away. 

3. Prevent moisture with proper ventilation. Make sure an activity as simple as cooking dinner, taking a shower, or doing a load of laundry doesn't invite mold by providing proper ventilation in your bathroom, kitchen, laundry room, and any other high-moisture area. 

4. Equip your home with mold-resistant products. Building a new home or renovating an old one? Use mold-resistant products like mold-resistant drywall or mold-resistant Sheetrock, and mold inhibitors for paints. 

5. Monitor humidity indoors. The EPA recommends keeping indoor humidity between 30 and 60 percent. You can measure humidity with a moisture meter purchased from your local hardware store. 

6. Direct water away from your home. If the ground around your home isn't sufficiently sloped away from the foundation, water may collect there and seep into your crawlspace or basement.

7. Clean or repair roof gutters.  Have your roof gutters cleaned regularly and inspected for damage. Repair them as necessary, and keep an eye out for water stains after storms that may indicate a leak.

8. Improve air flow in your home. Without good air flow in your home, that excess moisture may appear on your walls, windows and floors. To increase circulation, open doors between rooms, move furniture away from walls, and open doors to closets that may be colder than the rooms they’re in. Let fresh air in to reduce moisture and keep mold at bay.

9. Keep mold off household plants. They're beautiful and help keep your indoor air clean — and mold loves them. The moist soil in indoor plants is a perfect breeding ground for mold, which may then spread to other areas of your house.

[All information is from mnn.com]

Office Spring Cleaning Tips

5/16/2017 (Permalink)

This Spring season is going by quickly and we want you to keep your home or business in good condition all year long! We want you to prevent mold, water leaks, and even fires! 

In the meantime, here are some helpful tips about Spring-Cleaning for your OFFICE:

-Divide your workspace into zones: Determine how you want and need to use the space and set up zones for your daily functions. You may require a workspace for your computer, a library area for your research, a storage area for supplies and a filing area for your archives. This will provide a foundation for a more efficient use of space.

-Keep only what you need at arm's length: Boxes of pens, stacks of papers and old coffee cups need to go. Rid your desk of visual clutter by paring down the items on top to the essentials only. Supplies, paperwork and personal items should be kept in the zones you've establishes for them.

-Create a daily paper system: Consider creating hanging files or baskets labeled "to read," "to do," and "to file." Establish set days for each, so that you don't get behind or feel the overwhelming need to do everything at once.

-Sort your catch-all drawer: Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands. Go through the drawer every six weeks and clear out anything that is out of place or isn't being used.

-Eliminate digital clutter: Digital clutter can be just as stressful as physical clutter. Organize digital files and your email inbox just as you would paper files- with a system of logical and clearly labeled folders. Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders.

-Disinfect regularly: Prevent the buildup of dust, dirt, food stains and fingerprints. Wipe down your desk, phone, keyboard and monitor once a week with disinfecting wipes. 

Fire Restoration Tips

5/16/2017 (Permalink)

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Hardin/Larue Counties have the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage?

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call the SERVPRO National Call Center, which is staffed 24 hours a day. Our representative will ask a series of questions regarding the fire damage event that will help us dispatch the nearest SERVPRO Franchise Professional with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, SERVPRO of Hardin/Larue Counties can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

The SERVPRO of Hardin/Larue Counties use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

They will clean all of the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Hardin & Larue Counties Smoke and Soot Clean Up

5/16/2017 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  


Smoke and soot facts:


  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.


Different Types of Smoke


  • There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Hardin/Larue Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:


Wet Smoke – Plastic and Rubber


  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.


Dry Smoke – Paper and Wood


  • Fast burning, high temperatures, heat rises therefore smoke rises.


Protein Fire Residue – Produced by evaporation of material rather than from a fire


  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 


Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today!

Hardin & Larue Counties Be Ready!

5/16/2017 (Permalink)

Being prepared means being equipped with the proper supplies you may need in the event of an emergency or disaster. Keep your supplies in an easy-to-carry emergency preparedness kit that you can use at home or take with you in case you must evacuate.

At a minimum, you should have the basic supplies listed below:

  • Water: one gallon per person, per day (3-day supply for evacuation, 2-week supply for home)
  • Food: non-perishable, easy-to-prepare items (3-day supply for evacuation, 2-week supply for home).
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First aid kit
  • Medications (7-day supply) and medical items
  • Multi-purpose tool
  • Sanitation and personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease to home, passports, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket
  • Map(s) of the area
Consider the needs of all family members and add supplies to your kit. Suggested items to help meet additional needs are:
  • Medical supplies (hearing aids with extra batteries, glasses, contact lenses, syringes, etc)
  • Baby supplies (bottles, formula, baby food, diapers)
  • Games and activities for children
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Two-way radios
  • Extra set of car keys and house keys
  • Manual can opener
Additional supplies to keep at home or in your survival kit based on the types of disasters common to your area:
  • Whistle
  • N95 or surgical masks
  • Matches
  • Rain gear
  • Towels
  • Work gloves
  • Tools/supplies for securing your home
  • Extra clothing, hat and sturdy shoes
  • Plastic sheeting
  • Duct tape
  • Scissors
  • Household liquid bleach
  • Entertainment items
  • Blankets or sleeping bags

Getting prepared may sound difficult or time consuming but – with a little help from the Red Cross – its actually very doable. Some of these items can be found here

Does Hardin/Larue County Have A Mold Problem?

5/8/2017 (Permalink)

When there is water in your home, mold can quickly become an issue. It can cause health issues and damage to your property. SERVPRO of Hardin/Larue County has the training, protective gear, and specialized equipment to handle your mold problem. 


Call SERVPRO of Hardin/Larue County

The mold cleanup and restoration process begins when you call us. One of our employees will ask a series of questions to help determine the necessary equipment, resources, and personnel needed. 



Your property will be carefully inspected for signs of mold using various technologies to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view. 



Different containment procedures will be placed to prevent the spread of mold, like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. 

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Hardin/Larue County technicians use powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress. 


The process of mold remediation depends on the amount of mold growth and the type of surface it's on. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new ones from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary.


SERVPRO of Hardin/Larue County cleans your furniture, decorative items, curtains, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. 


Depending on the level of mold damage, some building materials may have to be removed. Restoration may involve minor repairs  or major repairs such as reconstruction. 

Biohazard Cleanup and Restoration

7/5/2016 (Permalink)

This photo shows a SERVPRO technician suited up and ready to tackle some tough cleanup while setting up a air scrubber to start improving air quality.

SERVPRO of Hardin and Larue Counties technicians are trained and equipped to handle Biohazard cleanup and restoration.  We can handle everything from sewage backups, mold, methamphetamine labs to vandalism and crime scenes.  Our crews and technicians provide fast, reliable cleanup and restoration to residential and commercial property owners.  They are trained to safely and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations.  Our professionals here at SERVPRO of Hardin and Larue counties help turn unsafe environments into clean, safe homes and offices.  If you are ever in need of our Biohazard services call us 24/7 at (270)360-0448.

Moisture Detection Equipment

6/13/2016 (Permalink)

Detection Equipment

There are several devices that SERVPRO of Hardin and Larue Counties uses when inspecting your home or business for the scope of damage.  Scoping involves locating the areas of the structure into which water has intruded and defining the extent to which the structure and contents have absorbed moisture.  Moisture detection devices are also used to verify an environment has been dried thoroughly.

  • Moisture Sensors are used to detect moisture in carpets and carpet padding.

  • Moisture Meters are used to determine the actual moisture content of various materias.  The moisture tester provides accurate moisture readings that enable the SERVPRO Professional to monitor the drying process.

  • Thermo-hygrometers measure both temperature and relative humidity.  Capturing these two readings, a SERVPRO professional using a psychrometric chart can calculate specific humidity, dew point and vapor pressure.

  • Infrared Cameras can identify the location and extent of moisture in walls very effectively.

  • Manometers all a SERVPRO professional to measure the difference in air pressure when creating a negative air pressure environment.

Why choose SERVPRO for your fire restoration?

5/31/2016 (Permalink)

No job is too big or small for our team of professionals.

Fire Restoration

 All restoration projects are unique and require different cleaning methods and processes.  These are some steps that we follow to make sure you are receiving the best quality service available for you. 


 SERVPRO of Hardin and Larue County Professionals start the cleanup and restoration process by pretesting to determine which processes to utilize and allow the customer to preview the results. 

 Contents Claim Inventory Service

  Utilizing Contents Claims Inventory Service technology, SERVPRO of Hardin and Larue County Professionals can generate comprehensive room-by-room inventories.  Contents are categorized as salvageable, non-salvageable and questionable-allowing for easier contents settlement.  

 Cleaning and Restoration

 All restorable structure and contents will be professionally cleaned and deodorized to pre-loss condition in most cases.  This service includes: walls, ceilings, floors, area rugs, furniture, draperies and upholstery, electronics, art, clothing, bric-a-brac and more.  SERVPRO of Hardin and Larue County Professionals can even provide emergency cleaning of contents the customer will need immediately.

Move Outs 

   If relocation is necessary due to extensive damage, SERVPRO of Hardin and Larue County Professionals are trained to properly move out and control the inventory of contents throughout the cleaning, restorations and deodorization process. 

Crews and Equipment

We keep in house the necessary equipment and supplies to clean your home to pre-loss condition.  All of our crews are professionally trained and IICRC certified.  So you can feel at ease when trusting SERVPRO of Hardin and Laure Counties with you restoration project. 

 So call SERVPRO of Hardin and Larue Counties for all of your fire restoration needs and feel assured that you will have a team of well trained professionals handling your most valued assets. 

Why Professionals Should Clean Smoke Damage From A Fire

5/23/2016 (Permalink)

We are certified!

Why Professionals Should Clean Smoke Damage From A Fire 

When the firefighters leave, it may seem like the danger has passed and the home is safe from further destruction, but without professionals to help clean the smoke damage, the building will never return to normal. While the principles behind fire restoration are fairly simple, it requires a lot of experience and manpower to perform adequately, and this means that it shouldn’t be attempted by a homeowner on his or her own.

While fire is always the immediate danger, once it is gone, what it leaves behind will continue to affect the house
. Ash and smoke, if left unhindered, will cause extensive corrosion, etching and discoloration, not to mention lingering powerful odors. Professionals that clean fire and smoke damage can stop this before it becomes a major problem, assuming they are contacted soon enough. There are many companies out there that advertise their ability to restore areas affected by fire, but only those with proper training and certification should be considered. The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the main oversight agency in this industry. The IICRC requires its registrants to take extensive coursework before earning their certification. This is a symbol of excellence, and those that uphold the standards that have been set can be contacted through the IICRC.

These professionals can clean smoke damage and restore items affected by a fire, but they must be brought to the site as soon as possible to halt the ongoing issues that ash residue can cause. The first thing that ash does to the home is discolor most surfaces. Anything that is made of plastic or was close to the fire will start discoloring within minutes, and within several hours, fiberglass and finishes on appliances will begin to yellow. Metals may also tarnish. After a few days pass, the ash will cause walls to discolor permanently, along with clothing and upholstery. Wood and vinyl will need to be refinished or replaced, and metal will start corroding.

If a professional isn’t hired to clean smoke and fire damage, the costs for restoration will skyrocket after a few weeks
. Metals may need to be replaced, carpet will permanently discolor and glass may be severely etched, which will necessitate replacement. It will also become apparent that the odors caused by the disaster may still be present and intense enough to be distracting. Because ash is acidic, the longer it takes to hire experts, the more destruction it will cause.

The first thing a trained, certified, professional company will do when on site is to identify all affected materials and the source of any odors. The only way to properly clean smoke and fire damage is to be extremely thorough. Ash residue is easily disturbed and can spread through the building with ease, causing nearly everything to need restoration. The experts will identify what can and cannot be salvaged, and will remove any built-up ash residue that is coating surfaces. Over time, ash builds up in layers, and may eventually form into a lacquer-like consistency. Once this is done, the restorers will locate the source of the odor, and treat it with specialized detergents that are formulated for neutralizing this kind of odor. Once materials are treated, they may be sealed off to prevent any further odor from permeating the air in the future.

This entire process is very detailed, and hiring a professional that can be trusted to do the job right is imperative

Mold Removal versus Mold Remediation

4/15/2016 (Permalink)

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy.

A qualified restoration company understands the science behind mold and mold growth. SERVPRO Franchise Professionals have the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

Protect your belongings from further damage during a water loss.

3/1/2016 (Permalink)

If this happens to you call your local SERVPRO (270)360-0448

Water damage can be devastating, however you’re local SERVPRO is a Franchise company with over 40 years of leadership in cleanup and restoration.  Our track record of results has earned us the trust of the insurance industry, countless homeowners, and in one unforgettable instance, even the Pentagon.   Listed below are a few tips for homeowners to protect their belongings before SERVPRO Professionals arrive. 

Emergency Water Damage Tips for the Insured (these tips are for clean water situations only)

  • Shut off the water source if possible.

  • Remove excess water by moping and blotting.

  • Remove and prop up wet upholstery cushions for even drying.

  • Place aluminum foil or wood blocks under furniture legs.

  • Hang furs and leather goods separately at room temperature.

  • Remove Oriental or other colored rugs from wet carpeting.

  • Do not use a regular vacuum to remove water.

  • Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water.

  • Do not leave books, magazines or other colored items on wet carpeting.

The Truth about Mold

2/29/2016 (Permalink)

Mold spores are everywhere in our environment and can enter homes easily.  Most types of mold grow quickly if they have a water source, an organic food source and temperatures between 60 and 86 Fahrenheit.  An Institute of Medicine study found excessive dampness indoors is a public health problem by encouraging growth of molds, dust mites and other organisms.

Control Moisture and Reduce Mold

Correct any water leaks or standing water.

Remove standing water under cooling coils or air handling units.

Replace washing machine hoses with steel mesh lines.

Move large objects away from the walls to provide good air circulation.

Use exhaust fans in bathrooms, kitchens and laundry rooms.

Most importantly if you think you may have mold growing in your home call us and we will send a trained professional to examine the structure for any visible signs of mold.  In the event mold is found, we will be available to assist you with the mold remediation process.   

Its almost time for Spring Cleaning.

2/22/2016 (Permalink)

Who's ready for Spring?

Spring Cleaning

With Spring right around the corner its time to open up the windows, turn on your favorite tunes and get your home ready for fresh air and sunshine.  Here are some tips to help with your spring cleaning: 

 1 Work from the top down, inside to outside, to avoid getting what you just cleaned dirty again.

2 Do one room, even one area of one room, at a time to avoid unfinished jobs. The satisfaction of seeing one room sparkle will make the hard work feel like it's worth the effort.

3 When tidying, reduce trips around the house by temporarily depositing items in one spot en route to but not at their final destination.

4 Do two things at once. While laundry is going, scrub the shower stall.

5 Make small repairs. If you're not handy, hire someone.

6 Invest in good rubber or vinyl gloves to protect your skin and nails.

7 Dust before vacuuming or cleaning the floor. Try feather or lambswool dusters, especially extendable ones for reaching above window and door casings and into corners. Household rags are invaluable for jobs requiring a damp cloth – natural fibres work best.

8 Buy mops with a squeeze mechanism (great for vinyl, linoleum or ceramic tile floors) and a decent-size heavy-duty pail – one with a measuring scale helps get soap-to-water ratios correct.

9 Don't stand your brooms on their bristles. It will destroy their shape and diminish their effectiveness. Instead, get a broom holder, like the Magic Holder 5-position broom organizer.

10 Use a Swiffer for light dusting, or your favourite broom or vacuum attachment to clean hardwood floors. Then damp-mop with a mild cleaner such as Murphy Oil Soap. I recently discovered BonaKemi's MicroPlus Hardwood Floor Care System, which includes a mop with a removable washable microfibre pad and a nontoxic water-based spray cleaner. It makes the floors glow, and smell good, too.



Archived Posts