Recent Storm Damage Posts

Be Ice Storm Ready

12/18/2023 (Permalink)

Whether there is heavy rain, freezing temperatures, damaging winds, or sleet and snow; all of these can cause property damage. You can't control Mother Nature but you can be prepared so here are some tips to help you:

-Check for tree limbs and branches that might have fallen.

-Roofs, pipes and gutters should all be inspected and make sure they are in proper working order. Clear gutters from debris, a damming effect could cause roof damage or interior water problems. Downspouts should be facing away from the home or building.

-Clean your chimneys and exhaust systems from debris.

-Test your gas lines for leaks.

-Inspect your property for proper drainage.

-Protect pipes from freezing by allowing water to drip when temperatures dip below freezing. If any pipes are under cabinets leave the cabinets open. Make sure exterior pipes are properly insulated.

-If there are any outdoor faucets, you might want to shut the water off.

-Make sure all exterior doors and windows have sufficient weather stripping.

Do you have an ERP for your business? Ask your SERVPRO® Sales and Marketing Representative!

Fixing a Leaky Roof After A Storm

2/8/2022 (Permalink)

Storms can wreak havoc on your property in but for most problems, there is a pretty straightforward solution. If the most recent thunderstorm pummeled your building with hail, high winds or heavy rains, it is likely that you will have a roof leak. Here are the four steps remediation experts can take to fix it.

1. Assess the Situation

Every damaged roof is different. Your roof may show no outward signs of a problem but definite signs of leaking through the ceiling. You may see lots of debris on the outside while everything inside looks intact. Professionals know the signs to look for both inside and outside so that they can address every issue that exists.

2. Remove Wet Materials

A roof leak will inevitably get something wet that shouldn't be exposed to excess moisture. For example, if your ceiling insulation is saturated, it will likely need to be torn out and replaced. Not only is storm weather contaminated, the dampness also tends to penetrate the porous material and weaken it.

3. Dry and Disinfect

After all the unsalvageable material is gone, everything that remains must be thoroughly dried. Failure to do this could lead to secondary damage, such as mold growth. Surfaces should be dry, and dehumidifiers should be used to control the moisture in the air. After drying, technicians will disinfect every part of the structure and every item that is going to remain within it.

4. Rebuild the Structure

The last step is reconstruction. Walls, insulation and ceilings that were removed must be rebuilt. Holes in the roof are patched and missing shingles are replaced. The restoration job is not finished until your building looks as good or better than it did before the storm.

A roof leak may cause a lot of damage, but that doesn't mean it can't be fixed. When you hire trusted professionals to restore your property, you can rest assured that the problem will be resolved.

Storm Preparation Ideas

2/8/2022 (Permalink)

Preparing for a storm in advance can help you be ready when high winds, rain, or flood water arrive. These five storm preparation tips can help you stay safe and limit wind and water damage to your home here in Kentucky

  1. Trim Trees To Clear Your Yard

Pruning trees and shrubs can keep heavy branches from falling and damaging your roof or becoming dangerous wind-blown debris. Bring in items kept outside to prevent them from sustaining or causing damage.

  1. Cover Windows With Secure Shutters

Cover the windows if high winds and flying debris are expected. Board up openings right before a major storm or have storm windows or shutters installed if you live in an area with frequent tempests.

  1. Assemble an Emergency Preparedness Kit

Make a plan that accounts for every member of your household. Gather non-perishable items of food, a first aid kit, flashlights, hand cranked or battery-powered radio, and extra batteries. You will need at least one gallon of water per person and enough food for at least three days; in addition, throw in some garbage bags and moist towelettes for sanitation.

  1. Anticipate Power Line Outages

Have flashlights and batteries on hand and make sure you know how to shut off the power to your home. Turn off the electricity if you see rising flood water, downed power lines, or need to evacuate.

  1. Prepare a Go-Bag for Evacuation

Fill your vehicle up with gas and prepare a go-bag car kit with more non-perishable food, jumper cables, flares, maps, tools, a first aid kit, sleeping bags, flashlights, and batteries. Collect important papers in a secure box that you can grab if you need to flee a flooded building.

Prepare for adverse weather by following these five steps. If your home sustains damage from wind or water damage from flood water, contact SERVPRO!

Roof Tarp & Board Up Service Available

2/4/2022 (Permalink)

When a storm or other emergency leaves your home open to the elements, you must act quickly to help prevent further damage and protect your home’s interior. We are able to provide that fast action necessary!

Roof damage to your home or business can be caused by a storm, fire, or other emergency. Damage needs to be addressed immediately to help avoid further harm by the elements or intruders. Our professional SERVPRO crews use roof tarping and board-up techniques to help keep your home or business secure while the roof is inspected and repaired.

If your windows or walls are damaged, you will need professional board-up services to secure your property. We use approved board-up techniques to help minimize further damage and secure your home or business from weather, animals, and illegal entry.

Emergency Kit for Winter Weather Storms

2/4/2022 (Permalink)

Emergency Kit for Winter Weather Storms

The icy cold winter weather is coming in fast this year, with ice storms, snowfall, and flooding right around the corner. It's always a good idea to keep your family safe by having an emergency preparedness kit just in case. Our friends at the American Red Cross suggest these items for your kit. All items should be personalized to fit your family's needs. Make a plan right now!


  • According to the American Red Cross a first aid kit may include:
    • non-latex gloves
    • assortment of adhesive bandages
    • antibiotic ointment
    • sterile gauze pads in assorted sizes
    • absorbent compress dressings
    • tweezers
    • scissors
    • adhesive cloth tape
    • aspirin packets (81 mg each)
    • first aid instruction booklet
  • A 3–5 day supply of bottled water and nonperishable food
  • Personal hygiene items
  • Blankets or sleeping bags

Stay Warm!

Fall Flooding and Storms Means Call SERVPRO

10/10/2021 (Permalink)

Fall Flooding and Storms Means Call SERVPRO

This year has seen an unprecedented number of flooding and storms in our area and the forecast this fall is no different. SERVPRO ofHardin/Larue Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. We are available 24/7, just contact us!

Resources to Handle Floods and Storms

When storms hit our area we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

March Theme of the Month

3/18/2021 (Permalink)

March Theme of the Month

Hardin/LaRue Counties has been involved in something that is life changing for those we are serving: we have been on Storm. This term is when we travel to other places that have had damage caused by major disasters. In this case, our crews have been in Katy, Texas for almost a month working on cleaning and drying out homes and businesses. While being away from home is tough, it is well worth it to see the before and after of these homes and businesses and to know how much of a blessing it is to these worried home and business owners.

While Kentucky was not hit this time, it could be us next. Whenever anything goes south, remember SERVPRO. No matter the size, big or small, we can help and handle whatever you have going on.  Our goal is to make it “Like it never even happened.”

Roofing Service

12/29/2020 (Permalink)

The majority of SERVPRO’s calls are water related. This is especially true when a major storm sweeps through our area! When a storm rolls through, a lot of the time it is about water damaged caused by a roof leak. SERVPRO strives to be a one stop shop when it comes to your home. That is why our franchise first implemented doing emergency roof tarping for roof leaks. But there still is something missing from our company taking you from beginning to end: who fixes the roofs itself?

Our rebuild department saw a need being unmet and has recently added roofing services to our lineup of services! We have a dedicated crew ready to respond to all of our roofing jobs. They are also able to handle small repairs, up to a total roof replacement. Whatever you need, we have your back!   

Have questions? Give our Rebuild Division Project Manager: Mike Witcher, at 270-670-1767, a call today!

SERVPRO of Hardin/LaRue Counties Wishes You Happy Holidays!

12/21/2020 (Permalink)

Throughout the winter months, SERVPRO of Hardin/LaRue Counties has even more calls roll in regarding different disasters that come with the winter months: storms, water and fire. 

While we want to wish you all a Happy Holiday Season and New Year, we also want to remind you to continue being careful, and avoid having any disasters happen in your homes or businesses! 

But, if you do experience any problems, give SERVPRO a call to come out and take a look. We have teams available 24/7/365 to come and take a look, or start work, even on major holidays. 

If you have any questions or concerns, give you local representative a call: 

Tracy Foster - Service Marketing Representative over Hardin/LaRue Counties - 270-734-4808

September 2020 National Preparedness Month – Wrapped Up

9/30/2020 (Permalink)

September 2020 National Preparedness Month – Wrapped Up

Every year, September is #NationalPreparednessMonth. This year, SERVPRO of Hardin/Larue Counties really wanted to encourage families to go through the steps that outlines that can really benefit you if a disaster were to strike. This year’s tasks included making an emergency plan, building a home emergency kit, educating yourself about what disasters and emergencies threaten your area the most, and teaching the youth around you about preparedness. does a great job of outlining things you may not have considered previously, and helping you prepare. They also provide resources for your entire family, all the way from children to elderly members.

We would like to give a big thank you to each person or family that followed along this month and completed all the tasks. You have accomplished a lot this month, and should be proud!

Even if you are just now catching up, it is not too late. You can still go back through the activities of each week, and work through them. has a motto for 2020: “Disasters Don’t Wait. Make Your Plan Today.”

It is so true, it is never the wrong time to prepare yourself and your family against the many different problems that could arise in your area. Start your planning today!

Storm Damage - Hurricane Laura

9/15/2020 (Permalink)

On August 27th, 2020 the strongest storm of the 2020 Hurricane Season made landfall in the United States. A Category 4 Hurricane nicknamed “Laura.” Before hitting the US, this storm had moved across the ocean and caused major damage to several other smaller countries. When she hit the United States, Texas and Louisiana got the brunt of the damage.

When Laura receded back into the gulf, it was time to assess the damage. She caused a lot of destruction moving through the area to many different towns, buildings, homes and businesses. But the one positive thing was that residents had several days warning she was going to make landfall. With the locals having a little bit of time to make plans and/or evacuate the areas that they believed would be hit the worst, many lives were saved. But now that she is gone, one of the hardest parts is here: returning home and seeing the damage that was caused while you were gone. While you may believe you are prepared to see the devastation, there is no way to be 100% ready to see what happened to your own home or business.  

SERVPRO is a franchise business that is located in most areas in the country, and around the world. Normally at each franchise, there are enough offices and crews on hand to handle any size job that comes their way. But there are instances, like when a major disaster strikes, there comes a time to call in reinforcements. Once this happens, SERVPRO corporate then starts calling in other trusted franchises to travel to the areas where the damage is and begin working.

SERVPRO of Hardin/Larue County was called upon to send teams to the Lake Charles area in Louisiana. We quickly accepted the invitation and hit the road. We have now had crews there for over two weeks, and we will be there as long as we are needed.

September 2020 National Preparedness Month - Week #3

9/13/2020 (Permalink)

September 2020 National Preparedness Month

Week #3 – September 13th-19th, Goal: Educate Yourself About Disasters and Emergencies

Different parts of the country and world are more susceptible to natural disasters, along with other disasters that are not natural. It is important to take time to learn about each of these situations, and what we can do for our families during these hard times. Visit for an overview of each of these disasters:

  • Hazardous Materials Incidents
  • Home Fires
  • Household Chemical Emergencies
  • Hurricanes
  • Landslides & Debris Flow
  • Radiological Dispersion Device
  • Severe Weather
  • Snowstorms & Extreme Cold
  • Space Weather
  • Thunderstorms & Lightning
  • Tornadoes
  • Explosions
  • Extreme Heat
  • Floods
  • Active Shooter
  • Attacks in Public Places
  • Avalanche
  • Bioterrorism
  • Chemical Emergencies
  • Cybersecurity
  • Drought
  • Earthquakes
  • Nuclear Power Plants
  • Pandemic
  • Power Outages
  • Tsunamis
  • Volcanoes
  • Wildfires

There is also information listed on what you can do to get involved, and be proactive in your community!  

Other Resources for Your Use:

Parents of Young Children

Business Owners

September 2020 Theme of the Month

9/1/2020 (Permalink)

September 2020 Theme of the Month

This month, SERVPRO of Hardin/Larue Counties is focused on stressing the importance of being prepared in case of a natural disaster. September is National Preparedness Month throughout the county, along with it being the peak of hurricane season. It is the perfect time to put your families minds at ease, and plan for the worst.

Through the month, has put together simple, yet important tasks you can do to help prepare your family. Check back for each week for a new set of tasks to accomplish!

Week #1 Goal: Make a Plan– September 1st-5th

The goal for this week is broken down into 4 simple steps.

Step #1- Put a Plan Together

Depending on your area, you are more at risk for certain types of disasters. It is a good idea to first start out with assessing what type of disasters are the most common in your area.

Now, with your list in mind, ask yourself these questions.  

  • How will I receive emergency alerts and warnings?
  • What is my shelter plan?
  • What is my evacuation plan?
  • What is my household communication plan?
  • Do I need to update my emergency preparedness kit?

This will help you fill in holes and identify anything you may have forgotten.  

Step #2- Consider Specific Needs in Your Household

Look at each member of your family and think of any daily items they may need that could be hard to get a hold of during an emergency. To help identify these areas, look at:

  • The daily care of infants/small children
  • Elderly family members
  • How each member communicates
  • Pets
  • Anyone with specialized medical equipment or medicine

If there are any items these members need, stocking up is a great idea, as you may not be able to easily obtain them.

Step #3- Build a Family Emergency Plan

There are many different emergency plan templates out there, find one you are comfortable with, or build you own! Above is a sample of a plan you can look at for ideas.

Step #4- Practice Your Plan with Your Family/Household

With you plan now completed, it is time to practice! Running over this plan thoroughly will help you identify any other weaknesses, or areas you may need to think through a little more. After discussing your plans in depth with all family members, it may also help make your family members feel safe and at ease to go over it together.

After you are done, mark your calendars for 6 months down the road to practice again!

Tarping Services Now Available

8/6/2020 (Permalink)

SERVPRO of Hardin/Larue Counties has implemented a new service that can greatly help our local communities: building and roof tarping. Over the years, we noticed a missing need, an emergency service to help stop damage from worsening. With our business being open 24/7, we realized this is a perfect service to offer our customers that could really help minimize their damage when a disaster or storm strikes the area.

Whether there is a hole in your home or businesses, a roof leak, or any other type of persisting damage, SERVPRO can come help stop the damage from getting worse. With having our rebuild department on standby for emergency services, we are able to respond quickly.  

While our rebuild team is able to make the damage “Like it never even happened,” we are also happy to help minimize the issue until you decide how to proceed. You are not obligated to use utilize our rebuild services through the whole project if you call us for tarping. Our goal is to help the customer in whatever capacity that is needed!

We Do More Than Water and Fire! How We Can Help When Your Home Sustains Storm Damage

6/22/2020 (Permalink)

white house with flowers around it, sitting under an orange sky after a storm It's more than a's your home. We're here to help you protect it.

Summer can bring heavy rain and high winds. This is especially true during hurricane season. While, here in Kentucky, we don't live near the ocean...we do sometimes get the residual effects of hurricanes and tropical storms on the coast. In addition to these residual effects, we also see an average of 21 tornadoes a year.*

You already know we do water and fire mitigation, but did you know that we also tarp your roof and perform board up services? 

Falling trees, fire, high wind and hail storms often cause roof damage. Safety should be your primary concern. An initial roof assessment should be completed from the ground as damage is not always visible. If you suspect damage to your shingles or structure, contact a professional immediately.

Vacate the premises in the event of major roof damage or flooding.

Tarping the roof will prevent secondary damage while the roof is inspected and repaired. Your Elizabethtown area, SERVPRO Professionals provide emergency roof tarp installation to prevent further damage. When disaster strikes, SERVPRO is ready to respond immediately.

If the windows or doors are in jeopardy as well, we've still got your covered. Our professional crews use approved board up techniques to minimize further damage and secure your property. This will help protect the building from any further weather, animals or illegal entry.

Call us today for all of your storm damage needs! We're always "Here to Help"! 270-360-0448

Help! My House is Flooded! What do I do Now?!

6/19/2020 (Permalink)

Spring and summer rains in Kentucky, sometimes bring flooding with them. After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (270) 360-0448

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Why is this Water Gray?

6/19/2020 (Permalink)

If your sewer backs up or flood waters come rushing in after a storm, it's important to know that there are varying degrees if cleanliness where water is concerned.

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

Sewage Backup or Toilet Overflow? Call Us Today – (270) 360-0448

There are three major types of contaminated water. SERVPRO of Hardin / Larue Counties will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

How to Restore Your Kentucky Home After Flood Damage

12/2/2019 (Permalink)

Heavy rain is a common cause of flooding in Kentucky, and it can cause contamination and damage to the structure and contents of your home. After a flood, the majority of homeowners are worried about getting the house looking great once again. However, recovering from flood damage involves more than just cleaning up the water, replacing the carpet and repainting the walls. Your priority should be ensuring that your property is safe.

Flood damage in your Hardin County residence creates the ideal environment for poor indoor air quality and mold, which can cause health effects. If you do not perform the post-flood restoration process well, the contamination from mold and bacteria can affect your home’s structure. Acting quickly after the incident can help prevent further damage.

Some steps you should take after floodwaters enter your house include:

• Call your insurance provider, meet the adjuster, follow the lead--if suggested--Ask if SERVPRO Is an Approved Vendor

• Hire an electrician if the water rose as high as the outlets, electrical panels, or switches of your house, or if it got to appliances or fixtures. Having an electrician check these items before turning the power back on ensures safety.

• Hire an HVAC expert to inspect your heating and cooling system, particularly if you suspect that the water got into ducts or heat registers.

• Hire a flood damage cleanup company to extract the water, remove the debris, and sanitize the affected areas.

SERVPRO of Hardin/Larue Counties Can Offer Many of the Above Services

SERVPRO is the company you can trust to perform effective flood cleanup in your home. Our Water Damage Restoration Technicians (WRTs) are skilled in handling any flood cleanup scenario. We can arrive quickly to your residence, assess the destruction, and determine the steps to take towards restoring your home to its preloss state whenever possible.

Our technicians evaluate if it is possible to decontaminate the structure and contents or not. The decision to replace or repair depends on the porosity of the materials, pretest results, and type of contamination. We remove and dispose of porous items like carpet and pad appropriately since we regard them as infectious waste. If there is standing water, we can extract it using powerful portable pumps.

If necessary, our technicians can pressure clean the structural components of your property and then use an EPA approved disinfectant to disinfect affected surfaces. We also wash and dry interior wall surfaces and other inaccessible areas that rising water or sewage has contaminated. Our crew also removes any final debris and water and disposes of them in the right way. Once the cleaning procedure is complete, we place air movers and dehumidifiers in a property to speed up the drying process. We have the expertise to deal with the flood damage to make it “Like it never even happened.”

Flood damage calls for efficient cleanup services. SERVPRO of Hardin/Larue Counties can help you restore your flood-damaged home. Call us 24/7 at (270) 360-0448 for emergency restoration services.

SERVPRO is Your Innovative Leader in Storm Mitigation

12/2/2019 (Permalink)

With the winter season upon us, it is important to be ready for harsher weather. A disaster can strike at a moment’s notice!

Technology is working hard to let us be aware of danger with more time to prepare before it hits! Technology can also be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare. Below are a few things that will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer a free way to store different types of files, from a Word document to images of important documents. It's a good idea to save an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary. 

For commercial businesses, SERVPRO of Hardin/Larue Counties can gather all of our your emergency information for you and compile it in an App that can be digitally accessed at any time. 

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government, for the most up-to-date information in a disaster situation. 

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well. 

An Emergency READY Profile from SERVPRO of Hardin/Larue Counties, will provide a FREE assessment of your facility to help prepare you, your property, or your business for an any emergency. By developing a SERVPRO Emergency READY Profile for your property or business, you minimize business interruption by having an immediate plan of action. 

Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business. Put help in the palm of your hand with the Ready Plan App.  

Get in touch with SERVPRO of Hardin/Larue Counties today for more information on developing an ERP for your property or business! Call us Today: 270-360-0448

We're Here to Help After Flooding

9/4/2019 (Permalink)

SERVPRO will take on the stress so you don't have to.

Hardin and Larue County residents are well aware of the sometimes heavy amounts of rain associated with seasonal storm activity. Not only are the structural components of a dwelling exposed to the devastation heavy rains, overland runoff, and storm surge inflict, fixtures and contents also can suffer significant damage. As restoration industry leaders in the region, we use a secure and reliable protocol to move household goods, furnishings, and personal possessions from flooded homes to safe and climate-controlled spaces for evaluation and treatment during restoration.

SERVPRO employs the Contents Claim Inventory System (CCIS) to document and track the articles we move from your flooded home. Traditional check-off lists join digital options including photos and barcoding, to ensure security. As our specially trained production facility technicians examine each item, we note the condition, devise a restoration plan, and document the results.

Our SERVPRO of Hardin/Larue Counties team members attend rigorous training courses sponsored by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), an international standards development organization. Rest assured that the products and methods we use to remove  contaminants from items as diverse as your living room furniture to books and pictures to a child’s favorite stuffed animals or other “lovies” follow research-based best practice protocols.

Clearing the space in your home with a pack-out permits the SERVPRO technicians on site to work unimpeded, using the latest techniques to flush the salt and other contaminants out. Removing flood-soaked contents speeds the cleaning, containment, extraction, disinfection, and drying phases of remediation in your residence. The packed-out items get the focus needed to restore them as well, avoiding expensive replacement and preserving irreplaceable memories.

SERVPRO of Hardin/Larue Counties has your flood damage needs covered. Call (270) 360-0448 to explore the best options for your flooding scenario.

Are You Prepared for an Earthquake?

8/30/2019 (Permalink)

Did you know that Kentucky is located near a major seismic zone known as the New Madrid Seismic Zone? 

If an earthquake should happen....would your family be ready? make sure they are with these earthquake preparedness tips. 

  • If you're indoors when an earthquake begins: drop to your hands and knees. Cover your head and neck with your arms. Crawl under a sturdy table or desk if nearby. Hold on to any sturdy furniture until the shaking stops. If a table or desk is not close, crawl next to an interior wall.
  • Create a family emergency communications plan that has an out-of-state contact.
  • Plan where to meet if you get separated.
  • Make a supply kit that includes enough food and water for at least three days, a flashlight, a fire extinguisher, and a whistle.
  • Consider each person’s specific needs, including medication. Have extra batteries and charging devices for phones and other critical equipment. Do not forget the needs of pets and service animals.
  • Consider obtaining an earthquake insurance policy. A standard homeowner’s insurance policy does not cover earthquake damage.
  • Consider making improvements to your building to fix structural issues that could cause your building to collapse during an earthquake.

Why SERVPRO Is a Great Choice for Your Large-Scale Storm Loss!

5/22/2019 (Permalink)

Relying On SERVPRO 

In the event of a major storm, fire or flood in Elizabethtown, Ky, commercial property owners may obtain a faster and more professional response from a local franchise location of a national restoration company. Here are three reasons to choose SERVPRO to handle catastrophic loss.

1. Many Franchise Locations

SERVPRO has more than 1,700 franchise locations. This means that the closest professionals can arrive on site in four hours or less, which may be faster than other regional mitigation and restoration services. In the event of widespread damage such as flooding or storm damage, additional experts and equipment may report from nearby locations. In that case, several franchises will come together to meet your needs.

2. National Corporate Support

The backing of one of the nation's leading mitigation and restoration companies enables local franchises to be better trained and equipped than most independent companies. Insurance jobs are only offered to locations that satisfy all of the requirements of a 21-point Participation Agreement. This oversight and company-wide services such as the Claims Information Center elevate the standard of service and make SERVPRO the right choice in the event of catastrophic loss.

3. Industry-Leading Standards

This national corporation is also a certified training school for the Institute of Inspection Cleaning and Restoration. Each franchise must employ at least one technician who specializes in a particular area such as storm damage to maintain certification. The IICRC requires technicians to obtain continuing education credits to ensure that professionals keep up with current best practices in the mitigation and restoration field. This means that the work performed by these employees should be up to the highest standards in the industry.

All of these factors enable SERVPRO of Hardin/Larue Counties to respond to catastrophic loss caused by fires, flooding or storms faster and more effectively than independent mitigation or restoration companies. Within one hour of contacting the national corporation, property owners can expect a response from a franchise in Elizabethtown, Ky.

Isn't All Water the Same?

5/22/2019 (Permalink)

Warmer months can bring large amounts of rain to the Elizabethtown, Ky area. When this happens, it can sometimes result in flooding. When filing a water damage claim with your insurance, it is necessary that claims have accurate assessments of the damage sustained to a property. Pre-testing water damage can help you deliver an accurate insurance claim.

1. Water Categorization

Water categorization refers to the type of water and its level of contamination. There are three categories.

  • Category 1 – White Water

White water is considered clean water. It comes from a sanitary source, but prolonged standing could lead to contamination from other sources.

  • Category 2 – Gray Water

Gray water is contaminated water. This water presents as a darker color and likely has unsafe levels of chemical and biological matter. Avoid contact with the skin and do not consume as it may make you ill.

  • Category 3 – Black Water

Black water is contaminated and dangerous. This water is likely contaminated with sewage and other toxic chemicals. Contact or consumption could cause serious illness or disease.

2. Category Classification

Pretesting will also provide a classification to the damage. Each category and level require different restoration and mitigation practices which effects price. There are four classifications.

Class 1 water damage means minimal exposure. This means that water is affecting a small area of a room and that there is minimal absorption into the surrounding materials.

Class 2 water damage involves an entire room and a lot of water absorption into surrounding materials. 

Class 3 water damage involves the highest level of water absorption. This level of damage typically requires significant repair or replacement of all materials in the space.

Class 4 is more related to drying times than water damage. This level involves specialty drying equipment and times due to deep pockets of saturation.

Pre-testing provides an overview of the damage inflicted on a property. The higher the category and classification level the more extensive the repair. Therefore, testing the water before a restoration provides an accurate picture and price point for the claim being made.

Winter Storm Preparation Tips

11/29/2018 (Permalink)

Do you know how to properly prepare for an oncoming winter storm? If you live in the Hardin County area, you know how important preparation is when it comes to these winter storms.

The first thing you need to do is make sure that all of your pipes and water mains are thoroughly protected against freezing. You can call on a professional storm damage control service to help you in this regard. SERVPRO of Hardin/Larue specializes storm damage prevention.

Preparation for Winter Storms is a Must in the Hardin county area.

There are several key things that you will need to do in order to make the proper preparation for possible storm damage in your area. The first thing you will need to do is make sure that your pipes are in good condition.

A team of winter storm experts can show you how to weather-proof them so that they will not freeze. It's a good idea to replace any pipes or fitting that are showing cracks or other signs of age.

Make sure that all of your heating systems are in good running order. If they have not been cleaned in quite some time, you will need to see to this to help prevent possible fire damage. You can call on our team of experts to help you in this area.

Your next step should be to install a new set of storm windows. These should be fitted with a plastic lining on the inside. This will help to provide an extra layer of insulation that will work to keep the cold outside air from entering your home.

You will also need to make sure your home is properly insulated. It's a good idea to caulk and weather-strip all of your doors and windows.

Winter storms can be extremely unpredictable. Pipes, fixtures, and sewage systems that lasted through a previous storm may not make it through the next one. If you have any doubts about the ability of your home to survive severe storm damage, call an expert to help you get ready for it.

SERVPRO of Hardin/Larue is ready to answer questions and help you to get your home up to speed. If you live in the Hardin County area, call for an appointment and visit from our friendly service team today. 

Ice causes Water Damage

11/29/2018 (Permalink)

Winter in Kentucky is coming ! This winter season storms my cause damage to homes in the area. SERVPRO of Hardin/Larue is here to help! Our crews were on standby to help the residents of these counties in a storm situation.

One home in Hardin county had an ice dam form on the roof. Water seeped into the attic and walls. Snow needed to be removed from the roof so that the source of the water could be taken care of.

Our crew was onsite to make sure all water was extracted and to dry the walls, ceiling, and floors. The wet insulation needed to be removed from the walls and ceilings.

SERVPRO of Hardin/Larue can help you in a storm situation! You can call us at 270-360-0448 or all of your water mitigation needs.  

Use extra caution when navigating flooded roads during a storm

9/2/2018 (Permalink)

Driving on the roads during a storm doesn't seem like that big of a deal to some.  Getting home is often the biggest concern on someone's mind and choosing an alternate route just doesn't seem efficient.

When flood waters raise it is hard to distinguish just how high the water level is.  Underestimating the power of a few inches of rain has left more than one driver stranded in the middle of the river flowing road.

Always pay attention to the emergency ponderer's warning signs on roads and back trails.  Using extra caution when signs aren't present reduces the risk of being stranded as well.

When water levels flood roads and buildings sustain damage, SERVPRO is your choice for repair and mitigation.


Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today

When the Power is Out, the Generator should Stay Out as well

9/2/2018 (Permalink)

When the lights start to flicker one's first instinct is to grab the flashlights to be ready if the power goes out.

There is a large number of homeowners and businesses that own generators that can keep the vital systems in a building running.

The generators, which run on gas, exhaust fumes very similar to your automobile.  Making sure these fumes don't come back into your home is extremely important.

Generators should be placed Outside in order to exhaust the fumes out into the open.  Even putting the generator in the garage is not safe practice, the generator should be outside of the home and venting away from any fresh air inlet.

When the power goes off and your property sustains property damage, call SERVPRO to do your repairs and mitigate the damage.

Professional Storm Restoration Services Provide the Best Solution

5/21/2018 (Permalink)

Natural disasters can happen fast. Even if storms or other weather events are expected, storms can suddenly change course and become worse than projected. They can leave things like hurricane damage, excess ground water, flood water from river flooding, hail damage, frozen pipes, ice damming and ice damage behind.

When there is storm damage that includes wind damage, flooding, roof damage, a roof leak requiring roof repair, and water damage to your home or business you need the professional services of experts in storm restoration. The faster you get expert help with wind or water damage, the less permanent destruction you'll see.

Professional Help is Best

It's always best to hire experts in storm restoration when the unthinkable has happened. They can remove flood water and dirty ground water thoroughly. They know how to extract water fast with professional water removal using drying equipment, before standing water can create more damage from mold and mildew. Water restoration is a complicated process.

Professionals get businesses or homes dry again by using proven water restoration techniques. They'll sanitize and deodorize areas that have experienced flooding, whether it resulted from hurricane damage, river flooding or tornado damage. Professionals use special sensing equipment to find hidden water damage behind ceilings or walls. Storm restoration is something you never want to tackle on your own. It needs to be done right.

Steps Behind Water Extraction

When you call water restoration experts, the first step they'll take is to come to the home or business to evaluate the extent of water damage. Since they've seen the damage that comes from flood water, ground water, hurricane damage and storm damage, they have experience that helps them to know exactly what methods will be best for your storm remediation. Here are some of the steps they'll take:

- Water Removal - The first thing professionals do is remove the water quickly. Using specially designed flood pump technology and industrial strength wet and dry vacuum equipment, thorough home restoration will soon be underway. In cases of river flooding or damage by other types of standing water, after a flood pump is used, the water is evaluated for levels of bacteria and put into a category.

- Professional Drying - Professional, industrial grade dryers are used in water restoration service. After flood pumps have removed water, it's crucial to begin the drying process. Even when things look dry to the touch, they can still be wet. Specialty blowers are used to create airflow across previously flooded surfaces.

- De-humidification - A special complementary service to drying makes sure water is thoroughly removed from drywall and other building materials. Experts in storm restoration use specially designed meters to track the drying progress to be sure you get the most effective storm remediation.

- Cleanup and Sanitizing - After water is removed with a flood pump and other equipment, a critical part of your total home restoration is to have the area professionally cleaned and sanitized. River flooding and flooding due to hurricane damage or other storm damage features ground water and flood water that can be filled with bacteria or potentially dangerous organisms. Sanitizing after storm damage is an important part of storm remediation.

Winter Storms Create More Challenges

Winter storms like blizzards and whiteout situations can create ice damming, frozen pipes, hail damage, ice damage, wind damage and other problems making home restoration a challenge. There may be denting from hail damage, ice dam formation, frozen pipes, roof damage, severe ice damming, wind damage and damage from a roof leak requiring roof repair. These situations call for professional storm remediation. Frozen pipes require specialized treatment to thaw. Roof damage with a roof leak needs to be assessed so problem areas can be fixed correctly.

In an ice dam situation, shingles and gutters can be permanently damaged if it isn't corrected early. Ice damming left unchecked can lead to further flooding or roof leak scenarios leading to expensive roof repair situations. Wind damage, hail damage, ice dam events and ice damage can be incredibly destructive. Ice damage including an ice dam can lead to roof damage needing roof repair due to excessive weight. Professional home restoration is always the smart choice.

Best Tips for Getting Rid of Bad Smells After Flooding

5/21/2018 (Permalink)

Drying system in use after flood damage.

Flood water can leave your home with a funky smell. Whether the flood introduced mold growth or caused a sewer backup, you don't want to let the bad smell linger in your home any longer than necessary. It can be hard to completely remove the odors on your own. After all, it could take some high-quality equipment to really rid your home of the aromas. When you want to do more than cover up a funky odor, you need to turn to water and storm damage remediation experts. Consider these tips as the professionals get to work:

• Find the Source: Bed smells usually have a source. When you find the source, such as sewage loss or mold growth, you can address the problem better.
• Get Rid of Water: Before you can really take care of the scent problem, you need to make sure the water issue is cleared up. Removing excess water from your home can also help you avoid further damage.
• Disinfect the Area: Using a powerful cleaner can help you kill the fungus or bacteria causing the smells. If you don't clean the area, you may only end up covering up the unwelcoming odors.
• Deodorize the Area: After a thorough cleaning, you can start the deodorization process. Your cleanup team may want to spray the area directly.
• Deodorize the Air: Because scents can waft throughout a home, you may also need to use a mixture to absorb the smells from the air. You may be able to use items you have on hand, such as cat litter, vinegar or baking soda, to freshen the air.

Flood water can cause a lot of issues in your home. After the waters have been cleaned up, you may notice a lingering aroma. This could be due to mold growth or dirty water. With a little bit of work and some help, you can get rid of the bad smells.

SERVPRO Storm Teams

11/27/2017 (Permalink)

As we all know, almost everyone has been touched by a weather event in the U.S. over the past few years. Sometimes we know a storm is coming and we prepare the best we can and it still isn’t enough. Neighborhoods, cities, towns and even states are displaced by storms. All resources are stretched to the breaking point including shelter, food, and water. These are just the basic of necessities that are hard to take care immediately following a devastated storm. We at SERVPRO have teams all over the country who are called Storm Teams. These Storm Teams have the equipment, manpower and knowledge to hit the ground running to help clean up and restore after a disaster. Our corporate office does a great job of dispatching our Storm Teams to right place so that we can help communities get back on their feet. SERVPRO works with the people, insurance companies and authorities to get the area back to normal as quickly as possible. When you see the next storm headed to a city rest assured SERVPRO is ready to respond where we are needed.

What To Do During A Flood

9/1/2017 (Permalink)

Staying Safe Indoors
  • Turn off the power and water mains if instructed to do so by local authorities.
  • Boil tap water until water sources have been declared safe.
  • Avoid contact with floodwater. It may be contaminated with sewage or contain dangerous insects or animals.
  • Continue listening to local area radio, NOAA radio or TV stations for the latest information and updates.
  • Don’t use gas or electrical appliances that have been flooded.
  • Dispose of any food that comes into contact with flood water .
Staying Safe Outdoors
  • Don't walk, swim or drive through floodwater. Just six inches of fast-flowing water can knock you over and two feet will float a car.
  • If caught on a flooded road with rapidly rising waters, get out of the car quickly and move to higher ground.
  • Don't walk on beaches or riverbanks.
  • Don’t allow children to play in or near flood water.
  • Avoid contact with floodwater. It may be contaminated with sewage or contain dangerous insects or animals.
  • Stay out of areas subject to flooding. Underpasses, dips, low spots, canyons, washes, etc. can become filled with water.

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Make Sure To Be Prepared. Have A Survival Kit!

9/1/2017 (Permalink)

Being prepared means being equipped with the proper supplies you may need in the event of an emergency or disaster. Keep your supplies in an easy-to-carry emergency preparedness kit that you can use at home or take with you in case you must evacuate.

At a minimum, you should have the basic supplies listed below:

  • Water: one gallon per person, per day (3-day supply for evacuation, 2-week supply for home)
  • Food: non-perishable, easy-to-prepare items (3-day supply for evacuation, 2-week supply for home).
  • Flashlight [Available on the Red Cross Store]
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible) [Available on the Red Cross Store]
  • Extra batteries
  • First aid kit [Available on the Red Cross Store]
  • Medications (7-day supply) and medical items
  • Multi-purpose tool
  • Sanitation and personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease to home, passports, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket [Available on the Red Cross Store]
  • Map(s) of the area
Consider the needs of all family members and add supplies to your kit. Suggested items to help meet additional needs are:
  • Medical supplies (hearing aids with extra batteries, glasses, contact lenses, syringes, etc)
  • Baby supplies (bottles, formula, baby food, diapers)
  • Games and activities for children
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Two-way radios
  • Extra set of car keys and house keys
  • Manual can opener
Additional supplies to keep at home or in your survival kit based on the types of disasters common to your area:
  • Whistle
  • N95 or surgical masks
  • Matches
  • Rain gear
  • Towels
  • Work gloves
  • Tools/supplies for securing your home
  • Extra clothing, hat and sturdy shoes
  • Plastic sheeting
  • Duct tape
  • Scissors
  • Household liquid bleach
  • Entertainment items
  • Blankets or sleeping bags

Click here for more information - Red Cross Survival Kit